Poor
The trip was scheduled for 7.55am ( we went to reception for 7.45am) which is early, we got up waited in reception for bus it did not arrive, hotel staff were not able to help, Tui staff not on shift till 9am was just advised to wait….. we waited for 45 mins, children wanted to go swim n were not happy waiting, we went to get changed, but then bus arrived at 8.40….. We manger to get changed and rush back on to bus,…. No communication from trip service to hotel, no rep avalible until 9am!