Please note, the VIP Lounge is not available for the following airlines: Aegean Airlines A3, Air France AF, Animawings A2/AWG, Bulgarian Air BUC, Corendon XR/CD/CXI, Cyprus Airways CY, Eurowings Discover Airlines 4Y/OCN, Freebird Airlines FHM/X9, Lot Polish Airlines LO/LOT, Lufthansa LH, Royal Dutch Airlines KL/KLM, Scandinavian Airlines SK, Smartlynx ART/6Y/LYX, SkyupMalta U5, Sundair SR/SDR/CBX, Tarom RO/ROT, Vueling Air VY
Mandatory fields that you must fill in order to book include full names of all passengers and ages of travelling children, flight details, hotel name and number of baggage items
Please note, lounge is only accessible two hours prior to departure and you're able to stay for up to 90 minutes
Transfer service from your hotel to the airport is not included
On arrival, look out for TUI Airport Reps located outside of departure area
There are no bathrooms inside the VIP lounge
Opening hours of the VIP lounge are 07:00 to 22:00
Pets are not permitted in the VIP Lounge
Just so you know, our greeting and assistance service is available exclusively for departures from Heraklion Airport