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Sian Ka’an Reserve Tour with Boat Trip
Must Do
Riviera Maya / Playa del Carmen, Mexico
4.43/5
Free Cancellation
Language:
German
,
Spanish
,
English
,
French
,
Dutch
,
Polish
Mobile voucher accepted
Duration: Fixable
Do this because
Journey through the mangroves on a boat safari
Search for crocodiles and birds that live in the area
Take your pick of a buffet lunch in a fishing village
Snorkel in a protected coral reef
Expert local guide with unrivalled knowledge of Sian Ka'an
What to expect
The ancient Maya called it ‘Where the Sky Begins' – and there's definitely a touch of heaven to Sian Ka'an. Its mangroves, coral reefs, wildlife and archaeological sites mean that it's both a UNESCO World Heritage Site and a Biosphere Reserve, a rare double that puts it in the Champions League of natural parks. Manon, one of our expert local guides, says, “I first came to Sian Ka'an as a visitor on holidays from Normandy and totally fell in love with it – now I work in this paradise. I come here every day and have never lived the same experience twice.”
The adventure begins the moment you step onto the boat to explore the dense mangroves. As you navigate through the reserve, you'll be surrounded by flora and fauna – over 300 species call this place home, including birds, crocodiles and dolphins. As the boat drifts along, your guide will point out unique plant species that thrive in this wetland ecosystem, explaining their vital roles in maintaining the ecological balance. Then, you'll head out into the Caribbean Sea to snorkel in one of the best-preserved reefs in the area. You'll also drop the anchor at a shallow stretch of sand with low tides and crystal-clear waters, known locally as La Piscina.
Then, the afternoon is all about unwinding. You'll head to Punta Allen, a small Mayan fishing village, where you can savour some local dishes, before having some time to sit back and relax. It's an idyllic end to a day spent immersed in some of Cancun's most stunning natural scenery.
What's included
Transport
Guide
Boat cruise
Soft drinks
Equipment
Lunch
Swim stops
Park fees
What to remember
Bring bathing gear and biodegradable sunblock as no other sunblocks permitted so bring a hat and long-sleeved T-shirt if biodegradable not available
This tour operates in a very remote area, and we advise that anyone with a medical condition and/or particular medical needs to take this into careful consideration when deciding to book on to this tour
Please be aware, 12 people are need per language to include that particular language, otherwise the tour will be guided in English
Height, weight and/or age restrictions may apply
Bring a hat
Not suitable for expectant mothers or guests with back problems
Subject to weather conditions
Not suitable for those with reduced mobility
Not suitable for families with small children
Bring money for extras or gratuities
Bring biodegradable insect repellent
Bring a towel
This tour involves a moderate level of physical activity to participate
Provider
TUI MEXICANA SA DE CV
Booking Fee
Good news! No extra fees are applied to this booking.
Cancellation Fee
Receive a 100% refund if you cancel up to 1 day before the experience begins
Reviews
great
4.4/5
Based on
100 reviews from verified customers
C
Charlie
March 2026
From United Kingdom
Excellent
Incredible trip, nothing negative to say, the guide, driver & boat captain were all incredible & we were so lucky to see so much wildlife
L
Lindy
March 2026
From United Kingdom
Traveled as
With family
- 52 years old
Great
The pick up was 20 min late. Mini bus was very uncomfortable, it was cramped for 4 adults on the back row. The bus needs to be upgraded. The lunch did not meet our expectations. Mashed potatoes, chicken in a sauce, rice and some salad. No real choice. Desert was miniscule and again no choice. The overall experience of the activities and knowledge of the guide regarding the flora and forna was extremely good. Both captains were excellent and we would recommend this trip to anyone visiting Mexic
S
Stubley
March 2026
From United Kingdom
Traveled as
As a couple
- 51 years old
Excellent
It was very helpfully having a tour rep like Luje on site to guide us to the right tour and it worked out very very well brilliant experience with a very knowledgeable and informative guide
D
Doris
March 2026
From Germany
Traveled as
With family
- 37 years old
Excellent
Wir hatten einen tollen Tag in einzigartiger Landschaft und haben alles an Tieren gesehen, was möglich war.
M
Mimi
March 2026
From France
Traveled as
As a couple
- 42 years old
Excellent
Nous avons vu 1 dauphin et une tortue. Magnifique
D
Dal
March 2026
From United Kingdom
Traveled as
As a couple
- 38 years old
Excellent
Telling everyone thr pick up was at 7.40 was not great as lots of us were waiting quite a while as lots of hotels needed to be visited to collect the tour group
H
Hannah Curtis
March 2026
From United Kingdom
Traveled as
As a couple
- 13 years old
Excellent
I enjoyed every single moment, even with not seeing the dolphins the tour itself was incredible. The best individual trip I’ve ever been on - it was truely up there with a two week Costa Rica tour I did. Seeing the turtles and the crocodiles and swimming in the warm water off the beach of porta Allen can only be compared to being in heaven. Our guide was incredible if I could give give 100/10 I would he was passionate and knowledgeable and it showed throughout the whole experience.
L
Lovelock
March 2026
From United Kingdom
Traveled as
As a couple
- 44 years old
Excellent
Every part of this trip was fantastic pick up was late but that has more to do with what's on the roads. The swim on the riff was a little tuff on people who had not swam in the sea and not used to currents.
K
Kessi
March 2026
From Germany
Traveled as
As a couple
- 44 years old
Average
Bootstour war in Ordnung, aber sehr lang,wenig Tiere.schnorcheln viel aus- zu gefährlich,baden war sehr kurz.Das Preis Leistungsverhältnis stimmt überhaupt nicht
P
patgerv
March 2026
From France
Traveled as
As a couple
- 43 years old
Excellent
Réserve naturelle magnifique, RAS, parfait
G
Glen Wade
March 2026
From United Kingdom
Traveled as
As a couple
- 43 years old
Excellent
The whole experience was absolutely amazing. The guide was very professional, passionate and knowledgeable and a credit to the tour company. The boat captains were also excellent and passionate about the environment
K
Knott
March 2026
From Germany
Traveled as
As a couple
- 51 years old
Poor
Preis Leistung stimmt nicht. Essen ar nicht gut
S
Stephen Fitzgerald
March 2026
From United Kingdom
Traveled as
With family
- 36 years old
Excellent
C
catherine
March 2026
From France
Traveled as
Alone
- 40 years old
Excellent
Sortie en mer avec de tres belles à faire. Nous avons vu des dauphins et des tortues .notre guide Gabriel nous a fais passer par la mer plutôt que la piste cabossée belle excursion Tarif un peu cher
T
Tom
March 2026
From Germany
Traveled as
As a couple
- 34 years old
Excellent
H
Hilde
March 2026
From Netherlands
Traveled as
As a couple
- 41 years old
Average
S
Steve and Karen
March 2026
From United Kingdom
Traveled as
As a couple
- 44 years old
Excellent
We were lucky to see dolipins, manatee's lots of birds and sea turtles. The guide Ro was excellent and seemed very knowledgeable. Along with the boat captains then ensured the stopped if there was anything to see and gave us plenty of time. The ride on the boats was exillerating. Food was very good and the walk through the village was informative. We had the opertunity to swim oin the shallows off the beach which was stunning.
S
Sue
March 2026
From United Kingdom
Traveled as
As a couple
- 40 years old
Excellent
Miriam was a superb guide, very knowledgeable and fun. All staff were great. The only thing I feel customers should be made more aware of is that they are required to disembark the boat by jumping off the side twice. I was led to believe that access was gained from a jetty each time. Customers also require a fair degree of upper body strength to be able to climb back into the boat from the water. It was certainly not easy and I am fairly fit! Otherwise, it was a fabulous experience
P
Paul
March 2026
From United Kingdom
Traveled as
As a couple
- 52 years old
Great
How successful the day was was very much dependent on what one saw. We were lucky and manged to witness creatures that others may no have seen ie pods of dolphins, turles, crocodiles etc. A relaxed day out for all the family though.
G
Gilberte Robben
March 2026
From Netherlands
Traveled as
With friends
- 52 years old
Excellent
In een woord,fantastisch. Ik kan het aan iedereen aanraden,we hebben de dag van ons leven gehad.
I
Ina
March 2026
From Germany
Traveled as
As a couple
- 40 years old
Average
Transfer: für Personen mit langen Beinen nicht geeignet, Bus zu eng zu klein zumal die Fahrt länger dauert. Des Weiteren wird man erst nach Buchungsbestätigung aufmerksam gemacht , dass die Fahrt nicht geeignet ist für Personen mit körperlichen Einschränkungen. Die Fahrt ist mehr als nur holprig. Man wird ständig hin und her geschaukelt vielmehr man hebt vom Sitz ab!! Katastrophe! Ansonsten war es sehr lohnenswert und unser Guide war super . Lieben Dank an Anett!!!!
L
Linda from LEEDS UK
March 2026
From United Kingdom
Traveled as
As a couple
- 50 years old
Average
The inclusive meal was cold & very poor choice. Chicken (which was tough & cold) or fish (didn't what kind so didn't have that) Husband did, said it was luke warm but tasted ok. We had to walk in the intense 30 degree heat a few times but that's Mexico! The guide was informstive (very good) & the driver had to negotiate many ruts in the road. Which he did his best. We saw 2 dolphins, 1 Turtle & a surprise Manatee. No crocodiles though but was relieved to be honest as the boat was small.
M
Mike O
March 2026
From United Kingdom
Traveled as
As a couple
Average
Vastly overpriced experience, while it is never certain you will see the animals you were looking to see on any excursion when we did manage to see turtles and dolphins it was amongst a group of 6 or 7 boats that were crowding them and you just catch glimpses of them as they tried to escape the area.. for a biosphere it was shocking how much rubbish there was and our boat smelt like it was leaking fuel which was unpleasant. On the positive side our guide was very enthusiastic.
H
Hd
March 2026
From Netherlands
Excellent
Hier valt NIETS aan te verbeteren! Wat een geweldig mooie dag, goed verzorgd, leuke informatie, lekker eten, prachtige plekken gezien. Niks aan veranderen!
B
Billy Riley
March 2026
From United Kingdom
Traveled as
As a couple
- 10 years old
Excellent
Loved the experience, saw some fantastic animals and everything we discussed was seen! Miriam was a fantastic guide and helped make the day amazing, an absolute credit! The only downside and something that maybe would have made us reconsider is the journey - we were picked up at 7am and didn’t make it to the first part of the tour til 9.30ish, the last 45 minutes of the journey is the bumpiest gravel track ever - the experience outweighs the journey but we may have thought a bit more first!
A
Alison
February 2026
From United Kingdom
Traveled as
As a couple
- 36 years old
Excellent
This was the best day of our holiday. We were really well looked after throughout the trip. The boats threw the mangroves were fun and we saw so much wildlife - spoonbill flamingoes, grey heron, tiger heron, frigate birds displaying as it was mating season, sea turtles, bottlenose dolphins and a crocodile! The food was really tasty and Sian Kaan is a stunning place. We couldnt snorkel due to strong currents but the day was still fantastic.
J
Joana
February 2026
From Germany
Traveled as
As a couple
- 39 years old
Poor
Die Busfahrt war unzumutbar. 12 große Erwachsene eingepfercht in einem Kleinbus mit kaputter Federung ohne Stauraum für Rucksack. Wer vorher keine Rückenprobleme hatte, hat sie ab dieser Tour. Die Bootstour war eher eine Speedboottour. Weniger eine Besichtigung des Reservats. Der Preis von 275 US$ ist auf keinen Fall gerechtfertigt. Wir waren sehr enttäuscht.
G
Guido E.
February 2026
From Germany
Traveled as
As a couple
- 41 years old
Excellent
Alles top! Delfine, Schildkröten, Löffelflamingos, Seekühe usw. gesehen, tolle Lagune und schönes Riff, charmante Reiseleitung mit sehr guten Deutschkenntnissen. Gerne wieder!
K
Karen
February 2026
From United Kingdom
Traveled as
As a couple
- 37 years old
Excellent
Our rep (Angie) was incredibly knowledgeable and if she didnt know the answer she found out and stored it as further knowledge. The entire day was just wonderful.
M
Marc
February 2026
From United Kingdom
Traveled as
With family
- 24 years old
Poor
This trip is not as advertised, our guide was not disability aware even though we’d requested they were made aware before we went. They tried to split up a group of 3 that included a child and adult with disabilities. We didn’t get to experience the reef due to the winds and the sea was that choppy every got soaked included the dry clothing to get changed in to. The guide is on 1 of 2 boats, if you’re unlucky you won’t receive what is advertised. It’s a lot of money for a gamble on weather.
S
Sissi
February 2026
From Italy
Traveled as
Alone
- 48 years old
Excellent
Posto bellissimo, visto tanti animali. Buono il pranzo.
M
Martin Dearnley
February 2026
From United Kingdom
Traveled as
As a couple
- 49 years old
Excellent
R
Rebecca C
February 2026
From United Kingdom
Traveled as
With family
- 37 years old
Excellent
There was absolutely nothing that we didn't like. For me and my 80year old Mum this was the highlight of our time in Mexico. Not only was the trip itself fantastic, but the help and assistance given to my Mum on and off the boats by the captains, and whilst walking too and from the boats by our lovely guide, Angie - it was tear inducing to be honest. Not only did it mean that I could relax and enjoy the trip, but it also meant meant she was safe. Thank you **********
C
Christine
February 2026
From France
Traveled as
As a couple
- 37 years old
Excellent
N
Norman
February 2026
From United Kingdom
Traveled as
As a couple
- 50 years old
Great
Good: Good Views of wildlife and birds. Snorkeling and swimming was good. Guide was good and very chilled. Bad: Ratio of travelling to actual trip was poor. The road into Sian Kaan was dreadful. A long time bumping over a dreadful road was not any kind of experience I want. As with previous trips we were reminded that guides / drivers / boatmen require tips to "supplement" their wages. I don't disagree that this is the case, but TUI trips aren't cheap, so where's the money going?
D
Dawn Tingle
February 2026
From United Kingdom
Traveled as
As a couple
- 37 years old
Great
I feel the tour rep at tui should be advising people with back or bladder issues not to go on this trip as the road to the boat is very bumpy and there only 2 toilet breaks on a 8 + hr trip. I felt the time spent snorkling and swim in ocean was rushed and little to see. Dissappointing not to see much of the wild life. But our guide, driver and speed boat drivers were lovely and the food was nice.
S
Steve & Rachel
February 2026
From United Kingdom
Traveled as
As a couple
- 38 years old
Great
Issues around road transport - the minibus was at full capacity requiring 4 adults to be jammed onto the back seat - which wasn't a pleasant experience, especially as we all had bags for swimming kit too. Furthermore the minibus was wholly unsuitable for the extremely poor road condition on the nature reserve - further discomfort for 30 mins or more on a severely potholed road. Also being expected to complete disclaimer forms whilst travelling was quite poor - these could be done at booking.
D
Debbie
February 2026
From United Kingdom
Traveled as
As a couple
- 48 years old
Excellent
Loved the trip was so lucky seeing so many beautiful creatures The trip on the bus was quite long but you have to expect this when you are going somewhere further away Angie the guide was excellent
P
pieter
February 2026
From Netherlands
Traveled as
As a couple
- 44 years old
Excellent
De lunch wat er voorzien was tijdens de tour mocht wat beter zijn.
M
Madelon
February 2026
From Netherlands
Traveled as
As a couple
- 39 years old
Average
De prijs voor dit uitje is zeer hoog en dat is het niet waard. 1 krokodil gezien achter de bootjes. 1 schilpad en dan wordt er niet meer verder gezocht helaas. Die ene was wel heel mooi om te tien. De dolfijnen hebben we wel goed gezien. Vogels waren wel te zien maar niet heel bijzonder. We hadden helaas ook geen nederlands talige gids. De omgeving was wel erg mooi maar op het water was het wel erg fris en daarom niet gesnorkeld. We hebben het wel gezellig gehad en vonden het mooi maar te duur.
M
Mike
February 2026
From United Kingdom
Traveled as
As a couple
- 38 years old
Great
It was good, just not £200 each good.
S
Simon
February 2026
From United Kingdom
Traveled as
As a couple
- 48 years old
Great
the overall content was good but it was a dull at times The guides did their best but if for long periods there's nothing to see, then it can be dull We left 8am & got back 16.15 Water & snacks were provided Lunch at a beach bar was great but the boat journey was too long & for what we saw The 2 swims were good, at this time of year it was cold when you got out of water We've been on better comparable trips but in exotic locations eg Botswana Mozambique & Maldives so manage your expectations
M
Marlena z rodzina
February 2026
From Poland
Traveled as
With family
- 31 years old
Excellent
Piekna natura (delfiny!), wszystko na plus oprócz serwisu (wstyd dla TUI, przekaski i lunch - wstyd!
F
Florence
February 2026
From France
Traveled as
As a couple
- 42 years old
Great
Super balade en bateau mais pour moi c’est quand même cher pour une journée
M
Maurice Hickman
February 2026
From United Kingdom
Traveled as
As a couple
- 56 years old
Excellent
It was a great experience, a really amazing day
A
Amanda Mchugh
February 2026
From United Kingdom
Traveled as
As a couple
- 46 years old
Average
your tui rep, she was clueless about regarding the trip, I ask her what we should wear and she said shorts & T-shirt would be ok they weren’t, the guide told us to bring long sleeve tops and warm clothing as it was cold in the mangroves we held the trip by 20 mins while we returned to the room to get them. The bus which pick us up was not suitable vehicle for the trip, over two hours being thrown around we were bruised and battered, it was pure **********, it was not worth the money we paid.
N
Nul
February 2026
From France
Traveled as
With family
- 38 years old
Excellent
U
Uwe E.
February 2026
From Germany
Traveled as
As a couple
- 36 years old
Excellent
War eine spannende und tolle Tour… haben einen Alligator, Delfin, Meeresschildkröte und viele Vögel gesehen. Schnorcheln am Mesoamericanischen Korallenriff und Schwimmen. Dazu ein einfaches, aber leckeres Essen in einem Fischerdorf. Sehr sympathisches Team!!
R
Roy
February 2026
From United Kingdom
Traveled as
As a couple
- 18 years old
Poor
This was very expensive and more than advertised; £198pp against £220pp not including bank fees. We were told travel time was 1hr20 but it was actually 3 hours each way. Large parts of the journey were on appalling quality roads and was frankly painful. The bus did not have sufficient space for all passengers and we were last on so crammed in the back seats. V inappropriate. Guide was not great, seemed disinterested. Also got given a silly legal waiver at end of trip. Wildlife was great.
S
Sylvain 71
February 2026
From France
Traveled as
With family
- 38 years old
Great
Nous avons demandé un guide français....mais c etait un allemand...changement d horaire sans etre prevenu....payer pour 5 personnes mais que 4 place de disponible...avant du décaller de 2 jours ...
P
Phytobezoar
February 2026
From Germany
Traveled as
With family
- 35 years old
Excellent
Evtl. wäre die Info, dass die Badebekleidung von Anfang an angezogen werden sollten, noch praktisch.
I
Icoolpaul
February 2026
From United Kingdom
Traveled as
As a couple
- 42 years old
Average
Marie-Grace was fantastic, passionate and knowledgeable. The road trip was horrific, most of the rest simply a trip on a boat, an expensive boat trip. We were eventually told that there are only 200 visitors a day to the area, so the price was for exclusivity I assume. Lucky with the weather do all in all not too bad. Wouldn't recommend to anyone with even the hint of a bad back, 1 hour on unmade roads is not pleasant
S
Shellbell
January 2026
From United Kingdom
Traveled as
As a couple
- 37 years old
Excellent
K
Kate
January 2026
From United Kingdom
Traveled as
As a couple
- 37 years old
Excellent
It was a great trip. Great guide and saw lots of wildlife. The snorkelling on the reef was amazing and very well organised. Just in terms of value for money it’s quite a lot per person for a day trip.
K
Kellyinwales
January 2026
From United Kingdom
Traveled as
As a couple
- 29 years old
Great
It was very expensive for what it was.
C
Coco
January 2026
From France
Traveled as
With friends
- 45 years old
Excellent
M
MRM
January 2026
From France
Traveled as
With friends
- 51 years old
Great
Tout était bien
M
MARTIN Régis
January 2026
From France
Traveled as
As a couple
- 39 years old
Great
Le site est exceptionnel. Le guide à fait un super travail. Le chauffeur très sympa. Le repas un peu léger. Le prix de l'excursion trop cher.
K
Kosinski
January 2026
From France
Traveled as
As a couple
- 42 years old
Poor
Notre sortie prévue initialement n'a pas pu se faire par un changement d'horaire de départ par le délégué lookea qui s'est trompé de clients.Pour compenser son erreur,il a trouvé une excursion au même endroit mais pas de la même qualité avec 9 heures de transport sur 15 heures et en plus nous avons payé bien plus cher cette prestation par rapport aux autres clients des autres hotels
H
Heiko aus Berlin
January 2026
From Germany
Traveled as
As a couple
- 45 years old
Excellent
Die Tour war der absolute Hammer. Spitzenmäßig die Tour Guid Michaela. Wir konnten Delfine, Schildkröten, Krokodile sowie verschiedenste Vogelarten beobachten. Absolut lobenswert auch die Tour Mitarbeiterin "Anja", die durch ihre Fachkompetenz uns erst auf den Geschmack gebracht hatte. Preis- Leistungsverhältnis ist vollkommen stimmig.
J
Julija
January 2026
From United Kingdom
Traveled as
As a couple
- 22 years old
Excellent
Expensive excursion but if you are truly nature lover you will understand its was definitely worth every penny.
M
Michael Baker
January 2026
From United Kingdom
Traveled as
With friends
- 15 years old
Excellent
The bus was hot as the AC didn’t really work and the seats on the boat were very hard so after 5 hours it was getting painful. The tour guide was exceptional, very knowledgeable and informative, the boat captains were very skilful at navigating the mangroves and made the trip very exciting, and the food was excellent, I would highly recommend taking your own water as you get 2 bottles for the whole day.
M
Maria
January 2026
From Netherlands
Traveled as
As a couple
- 51 years old
Great
Op de boot was fantastisch. Jammer dat we geen krokodillen of zee koeien hebben gezien.
K
Ken
January 2026
From United Kingdom
Traveled as
As a couple
- 65 years old
Excellent
Great to see the Crocodile, Turtle, Dolphins and the Birds. All close up. Swimming in the Lagoon was excellent Boat trips were exciting Meal at Fisherman's beach was good. Didn't see many fish when snorkelling.
B
B&J
January 2026
From Germany
Traveled as
As a couple
- 48 years old
Great
Die Tour war ein traumhaftes Erlebnis. Wir haben Krokodile, Fregattvögel, Pelikane einen Rosalöffler, eine Meeresschildkröte viele Delfine und Leguane gesehen. Das Restaurant für das Mittagessen war sehr schön gelegen. Man konnte duschen und sich komfortabel umziehen. Das Essen war gut. - Die Fahrt mit dem altersschwachen Kleinbus war eine Tortur. Der Bus war bis auf den letzten Platz belegt. Die Enge bei drei Stunden für eine Fahrt sorgte für eine gereizte Stimmung auf den „billigen“ Plätzen.
R
Roy
January 2026
From United Kingdom
Traveled as
As a couple
- 44 years old
Excellent
It’s a tad expensive but it is an amazing day. The driver was great whilst Mikael was a fantastic guide, very informative and passionate about what he does.
G
Guillemot
January 2026
From France
Traveled as
Alone
- 23 years old
Excellent
À propos du transport (bateaux), c’est assez tape fesses, donc faut pas être fragile du dos/cou. Mais voir les dauphins, tortues, oiseaux, c’est juste magnifique et nager au dessus de la barrière de corails qui abrite poissons et algues c’est tout juste à couper le souffle.
P
Pascal
January 2026
From Netherlands
Traveled as
As a couple
- 35 years old
Great
We hadden erg veel hoge golven en de boten gingen erg hard. Voor ouderen of mensen met rugklachten geen aanrader. De weg er naar toe gaat door de jungle. Erg slechte weg.
W
Wim en Anna
January 2026
From Netherlands
Traveled as
As a couple
- 38 years old
Average
We hebben expliciet geboekt voor een Nederlands talige gids Daarom bij Tui geboekt omdat hostes dit ook belooft heeft met de woorden er is nu nog plaats op deze tour met Nederlandse gids maar dan moet je wel nú meteen betalen dan ben je er zeker van Dus bijna €500 betaald voor 2 personen en dan ga je ervan uit dat alles geregeld is Dan wordt je opgehaald door een busje met een Italiaans Engels sprekende gids Met de woorden kunnen jullie ook Engels? Want ik kan geen Nederlands we voelen ons gena
I
Isabelle
January 2026
From France
Traveled as
With family
- 47 years old
Great
L'endroit est magnifique mais le voyage aller-retour depuis notre hôtel (Dreams Sands Cancún) était bien trop long: 4 heures à l'aller, 3h30 au retour. Si nous avions su qu'il faudrait passer autant de temps dans un minibus pour quelques heures de bateau, nous aurions sans doute renoncé. L'arrivée au village où se tenait le déjeuner a été un peu bizarre, on nous a déposés à l'arrière du village, et nous avons dû marcher (notamment dans la vase) jusqu'au restaurant.
A
A and B
January 2026
From United Kingdom
Traveled as
As a couple
- 44 years old
Average
Boat trip and wildlife were great. Bit concerning was the 400 metre walk from the boat to the lunch venue, through a mozzie infested swamp and then stoney path with bits of broken glass. Unable to wear footwear as feet and sandals caked in thick mud from swamp, so barefoot??
H
Heike
January 2026
From Germany
Traveled as
As a couple
- 20 years old
Great
M
MaHaSteZe
January 2026
From Germany
Traveled as
As a couple
- 26 years old
Excellent
Das Essen war einfach gehalten, nicht umfangreich, aber trotzdem lecker. Tour Guide sehr gut. Hat sich Zeit genommen, alles zu erklären. Wir hatten das Glück, alles mögliche an Tieren zu sehen, außer Seekühe. Natur halt. Insgesamt ein sehr schöner Ausflug und unbedingt weiter zu empfehlen.
A
Angelika
January 2026
From Germany
Traveled as
As a couple
- 51 years old
Poor
J
Jack
January 2026
From Germany
Traveled as
As a couple
- 40 years old
Poor
Wir wurden 30 Minuten verspätet abgeholt. Der Bus war ein ca. 15 Jahre altes Gefährt, der eine Unwucht hatte, die Heckklappe hat die gesamte Zeit geheult, alle Anbauten im Bus waren schon demontiert. In der Getränkekiste war schon bei der Hinfahrt nach einer Stunde anstatt Eis nur Wasser zur Kühlung. Es gab ansonsten keine Frühstückverpflegung. (Abholung war um 6,30 Uhr) Nach Chitchen Itza war dies möglich. Die Fahrt wurde als Grün und ökölogisch angepriesen.
H
Heartman
January 2026
From Germany
Traveled as
With family
- 26 years old
Excellent
Grundsätzlich war die Tour schön Leider hatten wir kein gutes Wetter. Bei Regen war die Bootsfahrt ein Erlebnis. Der Hinweis zu Regenjacken hätte geholfen. Die Stühle im Boot waren nicht gepolstert. Nach kurzer Zeit und unruhigen Wasser wird das schnell unangenehm. Kaffee am Morgen gab es nicht. Der Snack am Morgen war grenzwertig.
K
Karen Gamester
January 2026
From United Kingdom
Traveled as
With family
- 39 years old
Excellent
Brilliant day out. Our guide Erica was fantastic. Really fun time on the speed boat and beautiful scenery and wildlife. Snorkeling was fun and swimming in the Crystal clear water was amazing. Small group if 6. Beach bar and food were lovely and would definitely recommend.
T
TG
January 2026
From Germany
Traveled as
With friends
Excellent
A
Aw03
January 2026
From Poland
Traveled as
With friends
- 26 years old
Great
J
JoKo
January 2026
From Netherlands
Traveled as
Alone
- 56 years old
Great
De tijd die ik doorkreeg om te worden opgehaald was 6.35 uur Een ander stel, zelfde hotel, op haal tijd was 6.50 uur. Ophaal tijd 6.50 uur.
D
Damo
January 2026
From United Kingdom
Traveled as
With family
- 32 years old
Poor
From start to finish, absolute shambles. Got told on way by guide , we probably wouldn’t be snorkelling due to weather. She also told us not to expect to see much wildlife in water due to the weather causing milky water. Couldn’t dock at jetty for dinner ,as been destroyed 2 months prior. We then couldn’t dock in front of restaurant again due to weather. We then had to walk through 6 inches of mud with mosquitoes galore , with our disabled son. Food was terrible and restaurant a mess.ruined Xmas
N
Nicole
December 2025
From Germany
Traveled as
With family
- 26 years old
Great
Das Mittagessen könnte besser sein und der Strand müsste unbedingt gereinigt werden
P
Phil
December 2025
From Germany
Traveled as
With family
- 13 years old
Poor
Bei der Buchung wurde eine Anfahrt von 1,5 Stunden angegeben, gedauert hat diese 3 Stunden. Mit dem Boot haben wir eine Vogelinsel umfahren, um einige Vögel auf den Bäumen zu sehen. Dann gab es eine Fahrt zu den Delphinen, um dort 4 Delphine 10 mal hochspringen zu sehen. Danach fuhren wir zu den Meeresschildkröten, wobei wie eine 2 mal zum Auftauchen gesehen haben. Der Besuch zu einem Mayadorf entpuppte sich als Überquerung durch Schlamm und Überfall von Moskitos. Schmutziger Strand, ekelhaft.
W
Wouter
December 2025
From Netherlands
Traveled as
With family
- 27 years old
Poor
M
Muis
December 2025
From Netherlands
Traveled as
As a couple
- 39 years old
Average
Wij hadden graag van te voren geweten dat het 3.5 uur in de auto was voordat de excursie begon. De gids had haar zaakjes niet op orde, de armbandjes voor de tour waren pas na lang wachten aanwezig. Nadat we na de lunch terugliepen naar de boten liet ze ons achter om nog iets te checken bij het restaurant.
C
Claire
December 2025
From United Kingdom
Traveled as
With family
- 46 years old
Excellent
This was an excellent trip. Quite expensive but we had a wonderful day. Our guide, Martin, was really informative and made sure we had the best experience possible. We saw all the wildlife possible, sea turtles, crocodiles dolphins. Thanks
T
TN
December 2025
From United Kingdom
Traveled as
With family
- 37 years old
Excellent
The guide we had was excellent and so knowledgeable. Ideal group size of 9 on the trip.
P
Pat86
December 2025
From Germany
Traveled as
With family
- 22 years old
Excellent
C
Carol
December 2025
From United Kingdom
Traveled as
As a couple
- 44 years old
Excellent
Enjoyed the boat trip, guide good and managed to see crocodiles, turtles and dolphins. Didn’t see many fish on the reef. Food in restaurant was good.
M
Mona
December 2025
From Netherlands
Traveled as
With family
- 35 years old
Excellent
De gids wist veel en was enthousiast. We zagen veel verschillende dieren. Helaas geen zeekoeien.
J
Jean91
December 2025
From France
Traveled as
As a couple
- 51 years old
Great
Bien mais sortie hors de prix bien trop chère à mon sens !
N
Neil Smart
December 2025
From United Kingdom
Traveled as
As a couple
- 49 years old
Great
The 10km horrendously pot holed track to arrive at the reserve, is what is negative about this trip, plus. The minibus was not fit for purpose. The bus was modified in a way that would have been an MOT failure in the UK and negatively affected the suspension. 10k turns into 20k as it’s the same track to leave from as well.
S
Sim
December 2025
From United Kingdom
Traveled as
With friends
- 43 years old
Excellent
Best tour ovr been on!
C
CJP
December 2025
From United Kingdom
Traveled as
With family
- 53 years old
Great
We weren’t told how small the boats would be , was advised we’d see manatees but the guide said that they don’t go anywhere near the manatee’s as there had been accidents with them in the past , so the Tui rep selling the trip shouldn’t have said we’d see them
N
Nigel Wilkinson
December 2025
From United Kingdom
Traveled as
With friends
- 41 years old
Excellent
The whole trip was really good,the guides were fantastic and very knowledgeable.The boats were very clean and the " captain "was very good.Overall the experience was very good.The only gripe we had was the time it took from our hotel to pick people up from other hotels and return at the end of the trip was so tedious.It added so much time to the journey and put a dampner on such a good trip .
P
Paul Ludlow
December 2025
From United Kingdom
Traveled as
Alone
- 30 years old
Great
Enjoyed the boat and covering large areas. Love the Lagoons and sea. Loved see the animals in naturals habitats. Didn’t like the car journey roads to get to the boat cruise! Didn’t like swapping boats various time. Didn’t like the walk from lunch back to the boats.
D
David
December 2025
From United Kingdom
Traveled as
As a couple
Excellent
Waiting for guests from another hotel but it was a misunderstanding by them. The area is amazing and the guides and staff are great, very knowledgeable enthusiastic and helpful. Would have liked to have been able to explore the reef for a bit longer.
N
Neil
December 2025
From United Kingdom
Traveled as
As a couple
- 43 years old
Excellent
A fantastic excursion seeing some wonderful wildlife, the only down side is the road to get to the departure point is in terrible condition and makes the journey very uncomfortable. Our tour guide, Marie Grace was excellent
C
Carmen und Lutz
December 2025
From Germany
Traveled as
As a couple
- 43 years old
Great
Den Ausflug etwas preiswerter machen
B
brigitte
December 2025
From France
Traveled as
As a couple
- 55 years old
Excellent
Expérience très intéressante avec un guide passionné et passionnant, très à l'écoute et donnant des réponses pertinentes, et même des conseils pour d'autres visites
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