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Isla Mujeres catamaran cruise experience
Excursions & day trips
Cancun, Mexico
4.04/5
Free Cancellation
Language:
Spanish
,
English
Mobile voucher accepted
Duration: Fixable
Do this because
You'll sail across the Caribbean on a luxury catamaran bound for Isla Mujeres
There's a snorkelling stop at a Caribbean reef, with all your gear provided
Both the Plus and Full Experiences include an open bar, lunch and time to explore Isla Mujeres
What to expect
Set off on a luxury catamaran cruise to Isla Mujeres, just off the coast of Cancun. Enjoy a snorkelling session in one of the most beautiful reefs in the Caribbean for around 25 minutes – weather permitting – with all gear provided. Post-dive, relax onboard as you sail on the Caribbean waves. Then, your experience depends on the option you choose.Two options are available for this trip:Plus Experience - Enjoy relaxing at the beach club with regular open bar, buffet lunch, and 1.5 hours of free time on Isla Mujeres. This option is perfect if you're looking to unwind and make the most of the beach club amenities. If instead of exploring the island you would like to extend your beach club stay, this is available for an additional charge.Full Experience - Designed for explorers! Includes premium open bar, box lunch served onboard, and 2.5 hours of free time on Isla Mujeres. Please note: beach club access is not included. Ideal if you want more time to discover the island at your own pace.Both experiences include: Catamaran sailing, Snorkeling activity (weather permitting)
What's included
Transport
Guide
Equipment
Catamaran cruise
Lunch
Drinks
Lifejacket
What to remember
This tour runs at different times throughout the day, but the experience is the same whether you head out early or later on
The Full Experience has several departure times starting from 8:30 am to 2:30 pm, while the Plus Experience departs at 10:00 am. All departure times depend on availability
Snorkelling is a complimentary activity and may be cancelled if the weather doesn't cooperate. Please note that children under 10 years old aren't permitted to take part in the snorkelling
For sun protection, please wear rash guard. The use of suncream is avoided on this tour
Sun lounger chairs at the beachclub are subject to availablity
Drinks are not included during free time on the island
Not suitable for those with reduced mobility
Children must be supervised by an adult (over 18 years) at all time
Subject to weather conditions
English-speaking guide for all nationalities
Please inform us of any dietary requirements you have at time of booking
Height, weight and/or age restrictions may apply
Bring a towel
Bring a hat
Bring money for extras or gratuities
Not suitable for wheelchairs
Not suitable for those with reduced mobility due to uneven paths or steps
Bring bathing gear and sunblock
Lockers not included
Some entrance fees and optional extras are payable locally
Please note that all times are approximate and subject to change
Provider
TUI MEXICANA SA DE CV
Booking Fee
Good news! No extra fees are applied to this booking.
Cancellation Fee
Receive a 100% refund if you cancel up to 1 day before the experience begins
Reviews
great
4.0/5
Based on
100 reviews from verified customers
A
Ace Fam
August 2026
From United Kingdom
Traveled as
As a couple
- 51 years old
Great
Not that it is expensive. Just that I am not sure that it was worth the money. The catamaran ride was fun and the stuff was great. However, the snorkeling side of it, was rushed and the spot we were taken to did not show much marine life activity. Yes, we saw some fish, but not as good as other snorkeling trips I have done. Would have rather spend more time at the beach. The restaurant food was good, but it was outdoor and hard to enjoy food while it so hot. Beach was way too crowded.
K
Kevin
August 2026
From United Kingdom
Traveled as
With family
- 58 years old
Excellent
staff were all superb, especially the host lunch was disappointing
R
RFK
August 2026
From France
Traveled as
With family
- 49 years old
Poor
Expérience très décevante. 270 € pour deux adultes et un enfant : seulement 20 minutes de snorkeling au pas de course, entassés avec les autres touristes. Plage bondée et repas médiocre. Maoi a réprimandé agressivement ma femme pour sa crème solaire au lieu de lui expliquer calmement, avant de réclamer des pourboires. Près de 300 € au total : beaucoup trop cher, nous ne recommandons pas cette excursion.
D
Dougie
August 2026
From United Kingdom
Traveled as
With family
- 53 years old
Great
F
Fred
August 2026
From United Kingdom
Traveled as
With family
- 53 years old
Excellent
Everything was excellent except for transportation. Picked up at hotel and not enough seats on van and driver didn’t make an effort to address issue. My daughter had to sit on my wife’s lap which was uncomfortable. Ydalia and Hugo were great!!!
V
VP
August 2026
From United Kingdom
Traveled as
With family
- 51 years old
Excellent
T
Tessa en Jinte
July 2026
From Netherlands
Traveled as
With friends
- 25 years old
Great
J
Jacko
July 2026
From United Kingdom
Traveled as
With family
- 54 years old
Poor
The crew were great and very friendly. The Isle was beautiful. However, the cost of the trip was excess. We paid £101.00 per adult for this trip, the trip advised lunch would be provided at 9.30am we were handed a brown paper bag with a ham/cheese roll and apple - the crew advised it was a snack. Not further food was provided on the trip. I think you need to review the cost of the trip and/or your advertised itinerary as the cost of this is rather excessive.
L
Lorraine
July 2026
From United Kingdom
Traveled as
With friends
- 51 years old
Poor
I have felt that £101 for each person was completely and utterly disgusting.. yes the boat trip was lovely, the staff was lovely.. but £101 basically for a trip over the water was disappointing. It says lunch would be provided. We was offered a brown bag at approx 9.30 which contained a roll and an apple. We asked what it was for and told a snack. We said of lunch we didn’t want to eat now. Yet that was all the food we got. You basically paying for an expensive ferry trip.
F
Felipe
July 2026
From United Kingdom
Traveled as
With family
- 60 years old
Excellent
Amazing experience
T
Tom
June 2026
From United Kingdom
Traveled as
As a couple
- 30 years old
Great
Boat was lovely and not over crowded, thing that annoyed us was the photographer attempting to charge us $2000 peso for a few photos. Which is outrageous, then the lady doing the tour was lovely except from the end when she was constantly going on about tipping all the staff once we were nearly back. Saying she “wants to see some $20 bills”
T
Tiffany
June 2026
From United Kingdom
Traveled as
As a couple
- 42 years old
Excellent
Noah and his team were excellent ! I loved every moment of this, I had a smile on my face and a drink in my hand the entire time, who could ask for more. Thanks Noah :)
S
Soto
May 2026
From United Kingdom
Traveled as
As a couple
- 40 years old
Excellent
T
Tatiana J.
May 2026
From United Kingdom
Traveled as
With family
- 13 years old
Great
Staff was amazing, very helpful! I loved the photo opportunity on the boat ride over. This is an additional charge which was fine. the island itself was kind of overwhelming everyone is trying to sell something. we went to the beach that was away from the docks this was more relaxing.
T
Tobi
May 2026
From Germany
Traveled as
Alone
- 8 years old
Great
Es war ein gelungener Ausflug. Für den Preis wäre es aber wünschenswert gewesen, wenn auch während der Freizeit auf der Insel ne inkludierte Bar zur Verfügung stehen würde
L
Larryc
May 2026
From United Kingdom
Traveled as
With friends
- 51 years old
Excellent
The people were great. They gave explicit instructions and were very safety conscious. We had 3 hours of swim/water time on north beach plus an exciting time snorkeling the coral reef. I recommend this tour to anyone seeking a little excitement and adventure.
T
Tyler
May 2026
From United Kingdom
Traveled as
With friends
- 19 years old
Poor
Begged too much for tips and there was a 4 or 5 year old when it was supposed to be 12+
C
Cat
April 2026
From United Kingdom
Traveled as
With friends
- 45 years old
Excellent
Yvette and team were five star. Great service and attitude the entire trip. Appreciated her insight on what we might see during the snorkeling. The guys were on top of it with cocktails / beer. And our captain did a great job getting us to and from Isla Mujeres with a beautiful sunset.
S
Shawna L.
April 2026
From United Kingdom
Great
M
Magdalena
April 2026
From Germany
Traveled as
With friends
- 8 years old
Poor
Personal und Boot waren gut, aber der Ausflug enttäuschend. Statt 8 Stunden dauerte er nur ca. 5,5. Ständiger Druck, Trinkgeld zu geben (mehrfach vorgeschlagen 15 %+). Auf der Insel wurden wir in einen Shop geführt und zum Kauf gedrängt. Führerschein wurde unnötig einbehalten. Auch am Ende wieder aufdringliches Fordern von Trinkgeld. Insgesamt eher negative Erfahrung.
G
Goreti Gonçalves
April 2026
From Portugal
Traveled as
With family
- 32 years old
Great
Achei caro para o que vi, a minha expectativa era alta.
P
Pol Lemos
April 2026
From Spain
Traveled as
As a couple
- 6 years old
Poor
Descontrol total, no era lo que nos prometieron para nada.
J
Jenny und Andre
March 2026
From Germany
Traveled as
As a couple
- 26 years old
Excellent
B
Beata K.
March 2026
From Germany
Traveled as
As a couple
- 36 years old
Great
Es wurde uns bei Buchung nicht gesagt dass es sich hier eher um eine Party- Fahrt handelt. Sehr viele alkoholisierte Mitreisende - Mittagessen war qualitativ und geschmacklich eher minderwertig. Hier sollte nachgebessert werden.
A
Andy
March 2026
From Spain
Traveled as
As a couple
- 23 years old
Excellent
El servicio en general fue bueno. Faltó más variedad de drinks sin alcohol para quienes no podemos consumir alcohol.
P
Pereira
March 2026
From Portugal
Traveled as
With family
- 36 years old
Excellent
C
Céline
March 2026
From France
Poor
Seul point positif : le snorkelling Prise en charge avec ********** à l’hôtel Entassés comme du bétail que ce soit dans le transport, à cancun, le catamaran : arrivé à l’île pour manger : rangés en rang comme à l école pour aller manger dans un buffet dégoûtant puis laissés sans infos. Plusieurs à se demander comment faire. Puis repartir pour la plage la plus belle en fait entassés avec une ligne de baignade tellement proche de la plage au milieu des bateaux. Retour entassé et danger sur route
R
Robin Hughes
March 2026
From United Kingdom
Traveled as
With family
- 5 years old
Excellent
Enjoyed the open bar! However, holding onto the rope when we entered the water wasn’t realistic for as many people we had. Lunch was good. Staff was better! We may some great people and partied all afternoon with them!
T
Tico01
March 2026
From United Kingdom
Traveled as
As a couple
- 38 years old
Excellent
Beautiful tour, the tour guide took good care of us. Beautiful beaches and ocean
J
Justin
March 2026
From United Kingdom
Traveled as
With family
- 21 years old
Poor
We very specifically asked for a private Cattamaran as we booked for 25 people. Turned out this boat had at least another 25 people on it. We were mislead about this and the alleged 25 minute van rides to and from
L
Leah McLoughlin
February 2026
From United Kingdom
Traveled as
With family
- 18 years old
Poor
We snitched for 5 minutes passed a sandwich in a bag and then told to leave the boat for 3 hours on an island were we had to spend more money we had two drinks on the boat one on the way to the island and one on the way back it wasn’t. A boat trip it was simply dropping u off at the island and coming back for you 3 hours later I was not impressed at all for the amount we paid to be on a boat trip
C
Cancun
February 2026
From Poland
Traveled as
With family
- 15 years old
Excellent
Lunch i drinki na pokladzie na plus. Dobra organizacja, przyjazd na czas. Nieduzo ludzi na lódce na plus. Wystarczajaco czasu wolnego na Isla Mujeres. Snorekling fajny, szkoda ze nie mozna bylo poplywac bez snorklowania.
K
Kris
February 2026
From United Kingdom
Traveled as
As a couple
- 37 years old
Poor
Sales person sold us a false package. Transport was 1/2 hour late (and they were confused). We did NOT go to the underwater museum. (Only the lame knock off). Snorkel equipment was cheap garbage. We were not delivered to the North Beach. It was mid beach in a shitshow of people. We had to walk to the lame “Beach Club” that we were all but pushed out of (food was VERY good though). Time on the island was way too long (and not disclosed). Organization coming back was terrible.
S
Star
February 2026
From United Kingdom
Traveled as
With family
- 9 years old
Poor
Food was terrible a dry warm sandwich, there was practically no service has two drinks the whole trip and one you could taste the salt from the last drink si glasses wasn't cleaned properly. The ride to the island was terrible never experienced a worse boat ride
J
Jacqueline
January 2026
From United Kingdom
Traveled as
Alone
- 48 years old
Excellent
The staff on the catamaran were really helpful and good fun. Very well organised. Lunch very minimal it would have been nice to have had some more choices. Thank you for a good trip
A
Andrea
January 2026
From Spain
Traveled as
With friends
- 13 years old
Poor
I
IV
January 2026
From United Kingdom
Traveled as
As a couple
- 28 years old
Excellent
S
Suthan Kuhanesan
December 2025
From United Kingdom
Traveled as
Alone
- 37 years old
Excellent
Amazing Staff. They made the trip unforgettable. GO TUI Go. I will do the trip again with them for other places.
E
Edgar
December 2025
From United Kingdom
Traveled as
As a couple
- 13 years old
Poor
Pickup was late and the AC was blasting like a fridge, we were freezing and felt unwell. The catamaran was old and rundown. The “snorkelling” was a 5-minute dip, life jackets mandatory, which isn’t snorkelling at all. When I asked to go without one, the staff member snapped at me rudely. You’re basically paying for a ferry, nothing more. To top it off, he shoved a tip jar in my face in front of everyone and demanded a tip. Awful experience, avoid at all costs.
L
L ISA
December 2025
From United Kingdom
Traveled as
As a couple
- 40 years old
Average
Rep told us 45 min transfer but took 2hr15min to get to the port , lunch was a cheese roll & an apple , was only on catamaran for less than an hour , left at the island ,more like a busy beach for 3 hours , had to buy drinks & food once there , wasn't very impressed , catamaran returned around 3hrs later , return time on catamaran even shorter , then a 2hr 30 min return back to hotel , not worth £100 each .
T
Ty
December 2025
From United Kingdom
Traveled as
Alone
- 17 years old
Excellent
The process was so simple when I booked with Tui. They picked me up from the resort and brought me to the pier. The crew on the boat made it a memorable experience. I got to see the lovely island.i definitely recommend them again
K
Key
November 2025
From Spain
Traveled as
With family
- 8 years old
Poor
Mala organización Mal clima Mala mar No se hicieron las actividades acuáticas Poca seguridad No se debería de haber echo la actividad y aplazarla, les dio igual y salimos lloviendo y con muchísimo viento
M
Marc
November 2025
From Germany
Traveled as
As a couple
- 9 years old
Poor
Total schlechte Organisation und totales Chaos bei Ankunft am Hafen in Cancun. Fahrer schmeißt einen raus ohne eine weitere Info. Service und Betreuung an Bord soweit ok. Schnorchelspot totaler Massentourismus, ebenso wie die Insel. Sehr teuer alles und überfüllt. Man hat circa 2 Stunden auf der Insel. Würde es nicht weiterempfehlen!
K
Kate Bower
September 2025
From United Kingdom
Traveled as
As a couple
- 6 years old
Poor
No English speaking tour guide. Lunch was inedible due to lack of hygiene and flies all over the food and rusty trays. The tour was not as described. We weren’t allowed to wear suncream even when we bought reef friendly suncream specifically! This meant we could not snorkel. Not a relaxing experience as you described- drinks being poured into people’s mouths and music being blasted the whole trip. No communication at all! Terrible experience.
N
Nico
August 2025
From United Kingdom
Traveled as
As a couple
Excellent
Maybe improve box lunch? Overall staffs were so nice and made it fun!!! Gracias!
L
Lori
August 2025
From United Kingdom
Traveled as
With family
- 33 years old
Great
More time snorkeling, with better instruction of what is happening. The guide was having us follow him and I didn't realize we were supposed to snorkel and follow. Plus the underwater museum could have been pointed out or we could have been informed of it better beforehand. Staff speaking english was not very clear and was a secondary thing with things skipped. I understand some Spanish and there were several things included in Spanish that was skipped over in the English translation.
M
Makamo
August 2025
From Spain
Traveled as
With family
- 18 years old
Excellent
J
Jen
August 2025
From United Kingdom
Traveled as
As a couple
- 27 years old
Average
Staff on the catamaran on the way there and back were very attentive. Lots of drinks flowing and very friendly. We got a burrito lunch and 3 hours on the island. The transport on the way back was dodgy. We had a trainee driver who almost collided with a car on the way back. Feared for life.
A
Amgelixa
August 2025
From Spain
Traveled as
As a couple
- 43 years old
Excellent
El servicio del barco máx nos pareció estupendo un buen ambiente con su anfriona iveth, .
E
Eduardo
August 2025
From Portugal
Traveled as
As a couple
- 8 years old
Excellent
Os guias do catamarã são muito engajados e muito solícitos, com um especial agradecimento a Ivete que deixou o passeio mais leve.
D
Donna Claydon
August 2025
From United Kingdom
Traveled as
With family
- 34 years old
Excellent
Beach was amazing staff was really good on the catamaran only issue was waiting around a while with our little ones before we could get on the boat so they were getting abit fussy with the heat but overall really enjoyed the excursion
O
Over priced
July 2025
From United Kingdom
Traveled as
As a couple
- 40 years old
Poor
Horrible trip that is over priced. Never was offered snack and staff only attentive to guests they choose. Then had the nerve to ask for a specific amount of money for tip. Picture taken on boat was over priced which we choose to not buy
T
Tina
July 2025
From United Kingdom
Traveled as
With family
- 47 years old
Excellent
The crew was so helpful, personable and attentive to the customers needs.
J
John salkeld
July 2025
From United Kingdom
Traveled as
With friends
- 55 years old
Average
After dropped off by bus no one knew were to go or what to do was told tui had a fast track through but I complained to your rep who sold it at hotel he ssaid they did not have that like i said nobody knew what to do other boat company's knew this and were trying to sell there boat as an upgrade nothing wrong with the actual trip on the boat except the meal was disgusting could not eat any of it and it definitely not worth a £100 per person at that price its a rip off
J
J
July 2025
From United Kingdom
Traveled as
As a couple
- 11 years old
Great
Transfer home was very long, an hour on the way there was fine but 1hr 40 mins on the way home. First stop was 40 mins from our hotel. I think the logistics of the drops could have been better or more transfers so drops were split up. Other than that it was an excellent trip.
M
Mike eriksen
July 2025
From Denmark
Traveled as
As a couple
- 36 years old
Excellent
E
Esperanza
June 2025
From Spain
Traveled as
As a couple
- 43 years old
Excellent
G
Georgia
May 2025
From United Kingdom
Traveled as
As a couple
- 9 years old
Excellent
Slightly apprehensive after seeing some poor reviews however we couldn’t disagree more. Staff were fantastic, really clean, the lunch was a wrap, not huge but still lovely. The atmosphere on the way home was fantastic with everyone dancing and having fun. Couldn’t recommend it enough to anyone. The island is also absolutely beautiful, we will definitely be returning
T
Thomas
May 2025
From United Kingdom
Traveled as
With family
- 25 years old
Average
The boat was overcrowded with not enough space for everyone to sit undercover, the music on the way back to the port was unsuitable for children on a family trip with a lot of swearing. The snorkelling didn’t allow us to swap to look after our child on board which we were told we would be able to. Organisation on boarding and departing was well organised. The island was beautiful and we loved our time there.
M
Miriam & John G.
May 2025
From United Kingdom
Traveled as
As a couple
- 47 years old
Excellent
It was our first time in a catamaran. Great experience. We both enjoyed it. Staff was awesome.
J
JA
May 2025
From United Kingdom
Traveled as
With friends
Average
The beach club we went to was not as advertised and the food was actually terrible. We wished it would have been a more all inclusive experience. Also, the boat left 1.5 hours late and what we thought was going to be a 6 hour day turned into 9.5 hours.
R
Roberto
April 2025
From United Kingdom
Traveled as
With friends
- 52 years old
Excellent
The experience was unforgettable. Only the food was not really up to the challenge.
A
Anika
April 2025
From Germany
Traveled as
With family
- 31 years old
Excellent
Es hat alles super geklappt. Der Schnorchelstop hat sich echt gelohnt. Das Mittagessen war auch sehr gut und anschließend noch freie Zeit auf der Insel. Der Guide Juan und die gesamte Crew waren sehr freundlich, es hat echt Spaß gemacht.
A
Alexa
April 2025
From United Kingdom
Traveled as
With friends
- 10 years old
Excellent
N
Niesje
April 2025
From Denmark
Traveled as
As a couple
- 55 years old
Great
K
Kim
March 2025
From United Kingdom
Traveled as
With friends
- 18 years old
Poor
The food wasn’t great and not a lot of room on the boat to move around.
D
Dave
March 2025
From United Kingdom
Traveled as
As a couple
- 23 years old
Excellent
K
KEM
February 2025
From United Kingdom
Traveled as
With family
- 34 years old
Great
Boat was overcrowded. We were told 20-25, there was 33. Snorkeling we could not see anything but maybe a bad day? Lunch wasn’t great, a disappointing meal. The catamaran was nice and the guides were great. It was kind of expensive.
M
Missy
December 2024
From United Kingdom
Traveled as
With family
- 22 years old
Average
We were told there would be 25 people max on the boat. There were more than that and there were not enough seats for people. It was all a bit chaotic. We forgot to request vegetarian lunches, which was our fault, but then there was an extra vegetarian lunch and they would not let us have it.
T
Teri
December 2024
From United Kingdom
Excellent
Yvette was excellent. She kept us entertained. She was very engaged and fun!
J
Jamie S
December 2024
From United Kingdom
Traveled as
With friends
- 29 years old
Excellent
This was so much fun. Good music, great staff, and the staff was able to include all people in the fun. It was my favorite part of my Mexico trip.
H
Heidi
November 2024
From Finland
Traveled as
With friends
- 40 years old
Great
S
Sarah
November 2024
From United Kingdom
Traveled as
With family
- 26 years old
Great
The ladies toilet on the boat did not have any toilet paper. The door was also broken and coning off it's hinges so it made using it uncomfortable. The service was excellent. The staff were helpful, friendly and couldn't do enough for you.
J
Jacob
November 2024
From Netherlands
Traveled as
As a couple
- 49 years old
Average
Leuk om het eiland te bezoeken. De minpunten zijn dat het snorkelen te kort duurt en niet over echt koraal gaat en hoewel de wind op de terugweg goed was werd er niet gezeild. Je gaat ervan uit dat met een catamaran gezeild wordt. Verder wordt het snorkelen voor 65+ afgeraden.
G
Gillis
November 2024
From France
Traveled as
With friends
- 38 years old
Excellent
Hello, what I liked less is that the guides harassed us to necessarily give tips... Really unpleasant...
A
Adry
November 2024
From Spain
Traveled as
Alone
- 41 years old
Excellent
Todo excelente el grupo de guías todo sensacional
P
Pikkis
November 2024
From Finland
Traveled as
With family
- 34 years old
Average
Ruoka ja juomatarjoilu oli ok. Menomatka meni hyvin. Paluumatka kesti yli 2h kahden muun hotellipysähdyksen kanssa. Vessahätä oli jo. Odotusajat ärsyttäviä. Katamaraani seisoi pimeässä paluulaiturin lähettyvillä ennen rantautumista n. 15-20min, aivan turhaa! Snorklatessa ei näkynyt juuri mitään mielenkiintoista, kokemusta paljon paremmasta. Saari oli kiva! Jonkun matkustajan syntymäpäivä oli, mitä jankutettiin monta kertaa - asiatonta muita matkasta maksaneita ajatellen. Musiikki oli suht tylsää
V
Valerie
November 2024
From United Kingdom
Traveled as
As a couple
Excellent
Staff great abit of waiting around in heat food good
A
Altagracia Garcia
November 2024
From United Kingdom
Traveled as
As a couple
- 15 years old
Excellent
Everything was great and organized safety first staff was on point with or safety all the time
L
Lisa C
November 2024
From United Kingdom
Traveled as
With friends
- 36 years old
Excellent
Friendly guide clean catamaran smooth sail good food on island
D
D Faragher
November 2024
From United Kingdom
Traveled as
With friends
- 30 years old
Great
Crew were fantastic and made it a really fun experience for all of the family.
J
Janice
October 2024
From United Kingdom
Traveled as
As a couple
- 53 years old
Great
We were told we would get an umbrella spot on private beach. The only umbrella chairs were 400 pesos for 2 hours. There was no where to get out of the sun. The food was not very good. The boat trip was nice. We were not told to bring our own towels. It was a long hot day.
C
Chaz
October 2024
From United Kingdom
Traveled as
As a couple
- 32 years old
Average
Loved the catamaran and the staff Did not enjoy the lunch Venue looked dodgy only ate dry good, was scared to become sick
D
Disappointed of London
September 2024
From United Kingdom
Traveled as
As a couple
- 38 years old
Average
We were kept waiting nearly 2 hours again with no air conditioning staff spoke almost no English boat was ok and staff were accommodating
P
Pauline
September 2024
From United Kingdom
Traveled as
As a couple
- 38 years old
Excellent
Staff were very helpful on catamaran. Monzo was beautiful and is a credit to yourselves
R
Roberts
September 2024
From United Kingdom
Traveled as
As a couple
- 34 years old
Excellent
T
Tarl
August 2024
From United Kingdom
Traveled as
With family
- 41 years old
Excellent
Had a fantastic and memorable day! Isla Mujeres is beautiful and beaches just lush. Only disappointment was the time taken for the excursion to get started.
V
Veronica OM
August 2024
From Spain
Traveled as
With friends
- 31 years old
Excellent
Lo que más me gustó fue El guía personal y la tripulación, ellos fueron muy amables Lo que menos me gustó fue el bufet del restaurante
G
Gabriel García
August 2024
From United Kingdom
Traveled as
As a couple
- 21 years old
Excellent
Great excursion , and Eloy Lopez for Destination service was an excellent rep!, congratulations! I hope come back soon at Riu Cancún and see him to enjoy another fantastic experience
D
Dashiell
August 2024
From Spain
Traveled as
Alone
- 26 years old
Average
la verdad que mis expectativas fueron mas grandes de lo que realmente fue el tour ofrecieron fiesta, bebidas y comidas ilimitadas y la verdad no fue así, lo encontré Fome y sin vida el tour, el tiempo de snorkel fue muy poco tiempo y fome, muy mal guiado. el tiempo en la isla no te alcanza para nada y los guias ni siquiera te dan buenos datos de lugar por visitar o donde ir a caminar .....para el valor que pague pense que seria mejor ....no volveria hacerlo ni recomendarlo a nadie
M
Miguel Marques
August 2024
From Portugal
Traveled as
As a couple
- 7 years old
Great
M
Marielos
August 2024
From United Kingdom
Traveled as
With family
- 43 years old
Excellent
Javier was amazingly supportive and helpful. Full of information and resources of all the places available for my family. No pressure, no hidden cost, many options to fit my budget. This is the second time I use Tui!
A
Adri
July 2024
From Spain
Traveled as
With family
- 37 years old
Excellent
E
Erik R
July 2024
From Spain
Traveled as
With family
Average
Estuvimos 1 ********** esperando abordar, la comida es muy mala, las bebidas son de baja calidad. La playa ni la vimos Lo mejor del viaje estar en el velero y admirar el mar
G
G Anderson
July 2024
From United Kingdom
Traveled as
As a couple
- 13 years old
Excellent
Very good trip. They drop you off at a shop where we were overcharged but other than that a great trip
H
Hairyspaceman
July 2024
From United Kingdom
Traveled as
With family
- 39 years old
Excellent
Everything went smoothly with the pickup and experience - staff were brilliant
G
Gaynor
June 2024
From United Kingdom
Traveled as
With family
- 41 years old
Excellent
Small group. Lots of fish to see when snorkelling. Beautiful island. Got taxi tour round which was great. Sons and daughter in law went round on golf buggy. Really enjoyed it.
?
?
April 2024
From United Kingdom
Traveled as
With family
- 23 years old
Great
Snorkelling poor, sorry but being dropped I. The middle of the ocean and see sea weeed. Also more expensive booking with rep would have been cheaper on app. Not worth £107!
W
Would not want to disclose names
April 2024
From United Kingdom
Traveled as
With friends
- 25 years old
Excellent
Everything went smooth and no issues, excellent service from start to finish.
A
Annelie
April 2024
From Sweden
Traveled as
As a couple
- 45 years old
Average
Seglingen var bra med fantastisk besättning. För mycket väntetid innan vi fick gå ombord. Fanns inga sittplatser eller skugga. Ingen bra snorkling. På Isla Mujeres gick vi iland och åt lunch. Sen gick vi ombord igen för att byta till en annan brygga. Det stoppet var onödigt. Enbart komersiellt.
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