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Cozumel sea safari with El Cielo snorkelling
Activities
Riviera Maya / Playa del Carmen, Mexico
4.04/5
Free Cancellation
Language:
English
Mobile voucher accepted
Duration: 8 Hours
Do this because
It's a guided snorkel tour around some of the best spots in the Caribbean
You'll spot tropical fish and exotic marine life like starfish and maybe even turtles
You'll visit El Cielo for snorkelling where starfish thrive
What to expect
Boasting the largest reef system in the Americas, white sands and clear waters come as standard in Cozumel. On this tour, you'll board a high‑speed boat from Playa del Carmen and cruise around some of the top sites for snorkelling along the island's south shores, in search of exotic marine life and colourful coral. You'll be guided around Colombia and Palancar reefs, plus be sure to look out for starfish at El Cielo – a sandbar aptly named “heaven”.
What's included
Boat cruise
Guide
Snorkel stops
Transport
Lunch
Equipment
Drinks
Lifejacket
Life jacket
Beach club visit
What to remember
Guests are recommended to bring: swimwear, beach towel, comfortable clothing and footwear, hat or cap, a change of clothes, sun protective clothing, biodegradable repellent, sunglasses, underwater camera and extra money
Minimum age to participate is 10 years old
Maximum age to participate is 69 years old and 118kg
Guests wishing to participate in water sports activities must be physically fit and must do so at their own risk. For safety reasons, pregnant women, people with heart and respiratory conditions and injuries with back / neck injuries cannot participate.
Due to federal regulations, the use of sunscreen is prohibited
Not suitable for expectant mothers or guests with back problems
Not suitable for those with reduced mobility
Not suitable for families with small children
Bring a towel
Bring a hat
Bring money for extras or gratuities
Height, weight and/or age restrictions may apply
Not suitable for guests who can't swim
Subject to weather conditions
English-speaking guide for all nationalities
Please inform us of any dietary requirements you have at time of booking
Provider
TUI MEXICANA SA DE CV
Booking Fee
Good news! No extra fees are applied to this booking.
Cancellation Fee
Receive a 100% refund if you cancel up to 1 day before the experience begins
Reviews
great
4.0/5
Based on
84 reviews from verified customers
M
Maria
August 2026
From Spain
Traveled as
As a couple
Excellent
G
Gribouille95
August 2026
From France
Traveled as
With family
- 45 years old
Great
Nous avons vus des raies en grand nombre. Le speed boat était de qualité ainsi que l’équipage, nous avons visités 3 sports différents et manger dans la mer avec des petits paniers fournis. Journée formidable
A
Adela
July 2026
From United Kingdom
Traveled as
With family
- 36 years old
Excellent
Everything was amazing. Diego the guide was fantastic, explained everything clearly and the trip was amazing. One small thing about the purchasing of pictures - the photographs were $100 but 2 seconds later tried to sell them with $80 to someone. That's very unfair and pictures are a rip off. Just to make people aware.
P
Peters
July 2026
From United Kingdom
Traveled as
With family
- 48 years old
Excellent
Wow!, we have just returned from the most incredible experience. Our guides absolutely made our trip, so warm friendly helpful and knowledgeable. They went above and beyond to make our day so memorable as a family. Very well organised. Food was delicious. The snorkeling was epic!, we saw tutles sharks sting rays starfish and tons of different fish! Thankyou for a incredible day!
J
Julie
July 2026
From United Kingdom
Traveled as
With family
- 57 years old
Average
The trip involved 4 hours on a dingy without shade, although long sleeve vests were offered. The 30+ min trip out to the snorkelling sites was a bumpy ride .There were 3 snorkel trips but the first one in open ocean really needed fins but not provided. There was no beach visit. The staff on board were friendly and helpful but no staff member greeted us after the ferry ride back. The snorkelling was ok - saw turtles, stingrays and some fish & starfish but not colourful fish & coral.
J
Jim/Jean Duncan
July 2026
From United Kingdom
Traveled as
As a couple
- 62 years old
Poor
Picked up and dropped off at a shopping centre 1 hr wasted ,walk to ferry then off ferry to a boat 1hr wasted ,nearly drowned on the first stop(seriously with no lie) lucky my wife is a lifeguard-no safety swimmers or boat to save me-captain too busy on his phone to notice! no visit to beach bar ,taken back to port then blackmailed into tipping -left on the shore to "shop" for more than and hour soaking wet and dressed to snorkel!! ABSOLUTE RIP OFF TOUR ,I cannot believe that TUI arrange this
R
Reith J
June 2026
From United Kingdom
Traveled as
As a couple
- 60 years old
Excellent
Trip was excellent from start to finish
M
Mario
June 2026
From Netherlands
Traveled as
As a couple
- 33 years old
Excellent
Het was super gaaf dat er een fotograaf bij was.
T
Tina
June 2026
From Germany
Traveled as
With family
- 36 years old
Excellent
Super Schnorchel Ausflug ! Überall genügend Zeit. Tour Guide Frida hat beim Schnorcheln die einzelnen Fische benannt und darauf hingewiesen wer - wo schwimmt . Seesterne waren nicht viele aber groß ….. Stachelrochen kamen während des Mittagessens . Kann man öfter machen !
P
Phil & Jud Barrow
June 2026
From United Kingdom
Traveled as
As a couple
- 35 years old
Excellent
Jonathan (the tour guide ) was brilliant and kept everyone informed of what was happening throughout the trip and looked out for everyone in the water in terms of safety etc. Their were not many stingrays in the bay at the time we were there and the visibility was poor in the stingray bay but this is nature and not a fault of the tour…..::other than this it was a brilliant trip and we loved having lunch in the sea :)
A
Alan
May 2026
From United Kingdom
Traveled as
As a couple
- 47 years old
Excellent
The trip was excellent, I've already recommended it to other people The best snorkeling trip I've been on
M
Mbecker
May 2026
From Germany
Traveled as
Alone
- 39 years old
Great
Schlecht war das die Tauerbrille von denen immer angelaufen ist und ich beim ersten Stop nichg viel gesehen habe. Danach habe ich meine eigene genommen wo ich dachte wäre schlechter aber im Gegenteil Sicht um vielfaches besser. Schlecht war auch das ich um 10 abgeholt wurde aber dann in playa del carmen 1,5h in der Hitze warten musste bis uns jemand zur Fähre gebracht hat. Ansonsten war es eine sehr schöne Tour die spaßig unterhalten wurde
R
Richard
May 2026
From Germany
Traveled as
As a couple
- 19 years old
Excellent
Preise sind teuer. Aber 2 von 6 könnte besser
M
Maikel
May 2026
From Netherlands
Traveled as
As a couple
- 24 years old
Great
Ik vond naar meerdere plekken gaan tijdens het snorkelen heel leuk ! De gidsen waren super vriendelijk en behulpzaam. Wat beter kon was de aankomst bij het inchecken voor de kaartjes van de ferry dit ging erg rommelig. Verder een top excursie !! We hebben onze ogen uit gekeken
S
Sandra
May 2026
From France
Traveled as
With family
- 33 years old
Poor
Nous avons acheté une excursion pour el cielo et au moment de prendre le bateau à playa del carmen on nous dit qu a cause de la météo el Cielo est fermé et qu a la place on va aller faire du snorkeling sur 2 autres spots. On nous demande si on est ok mais on ne nous parle pas d un remboursement si on annule donc on dit ok . J ai acheté une excursion pour le Cielo et je n ai pas eu la prestation donc j aurais préféré une annulation par le prestataire que de faire un remplacement à la dernier mom
S
Sophie
May 2026
From Germany
Traveled as
As a couple
- 10 years old
Poor
Fahrer schmeißt einen einfach irgendwo raus, bis man in Cozumel ankommt ist nicht wirklich klar wer jetzt überhaupt der Guide ist. Die Crew von Cancun Adventures war klasse und hatten richtig Ahnung. Mittagessen ist ein Witz das ist eher in Snack. Das Boot ist allerdings kein Boot sondern eher eine Nussschale und es wäre schön gewesen vorher zu wissen, dass man sich nicht eincremen darf. Viel zu viel Geld für so wenig Zeit, schnorcheln tut man letztendlich vielleicht 1,5 Stunden, Rest ist boozei
T
Tanja
April 2026
From Germany
Traveled as
With family
- 33 years old
Excellent
Ein sehr schöner Tag mit super Betreuung. Empfehlenswert
H
Herbert
April 2026
From Germany
Traveled as
As a couple
- 43 years old
Excellent
Alles Super
T
Tabitha Love
April 2026
From United Kingdom
Traveled as
With family
- 34 years old
Excellent
Snoring was excellent
R
Roger & Emma Hubbard
March 2026
From United Kingdom
Traveled as
As a couple
- 44 years old
Excellent
Easy to book withTUI Rep at the resort (Tamara) very knowledgeable and friendly, picked up on time, mini bus was clean and tidy, driver was friendly. All staff involved on the snorkelling tour were very helpful and explained everything fully, Victor our main guide was very good fun with all staff involved making our trip memorable. All equipment was provided plus refreshments and lunch. A very enjoyable experience, happy customers 👍
S
Sam
March 2026
From France
Traveled as
As a couple
- 22 years old
Great
Aucun guide ne parlez en français alors que nous avions acheté notre excursion chez tui pour ne pas avoir de guide en anglais
A
Adrian
March 2026
From United Kingdom
Traveled as
Alone
- 44 years old
Average
When customers arrive at the gift shop from their Hotels via mini bus the staff should always do a head count before walking off to the ferry terminal. I pop up stairs to go to the toilet for no more than 2 minutes and all my mini bus party had gone. I was left alone to find the ferry terminal. When I found it I had missed my ferry to Cozumel Island. I caught the next one that left 20 minutes later. When I arrived at Cozumel at 0855 I caught my snorkelling speed boat with 2 minutes to spare.
J
Jonathan TRAKS
March 2026
From France
Traveled as
With family
- 29 years old
Poor
Excursion très chère !!! Un spot de 30mn puis de 15mn de plongée Trop de temps de transport pour profiter à fond de cette excursion Excursion qui aurait dû durer jusqu’à 16h Nous sommes rentrés à l’hôtel à 14h20 Une arnaque !!!!
K
Katie
February 2026
From United Kingdom
Poor
Due to weather conditions, snorkeling locations changed from what we originally signed up for. With the exception of the first spot, we saw very few fish and the water was deeper and darker than expected. The remote island stop for lunch was not necessary. We would have preferred to just end the trip early. The guides were great and did a wonderful job with the group!
B
Barbara
February 2026
From United Kingdom
Traveled as
Alone
- 45 years old
Great
D
Dam
February 2026
From France
Traveled as
With family
- 25 years old
Poor
Spots de snock très mal choisis, même si l’on tient compte de la météo, on n’a rien vu, les coraux étaient minables. « Hyper » sécurité gâche tout, cela manque du coup de sincérité, d’authenticité. Nous laisser réserver une excursion interdite au - de 10ans alors que l’âge de nos enfants étaient spécifié lors de la réservation s’avère tout bonnement scandaleux.
P
Philippe
February 2026
From France
Traveled as
With family
- 26 years old
Great
Heure trop matinale Guide anglais ou espagnol très bien Bateau super Spot de plongée très sympa Communication de TUI par mail en anglais (bien dommage)
J
Jolanda
January 2026
From Netherlands
Traveled as
As a couple
- 41 years old
Average
Precies 1 uur bij elkaar in het water gelegen, we hadden een catamaran, de motorboot was al, dus gingen en stuk langzamer dan gepland. 20 minuten zwemmen naar het koraal rif, ( het was een sterke stroming en op de boot vertelde ze dat vinnen niet nodig waren, wel dus) toen 10 minuten koraal rif gezien. Toen naast een andere plek, zeesterren gezien, maar geen vis of koraal meer. Op de boot gegeten. Geen rondleiding cozumel, maar een half uurtje vrij winkelen. Vriendelijke reisleiding
A
Asl
December 2025
From Germany
Traveled as
With family
- 28 years old
Excellent
F
Familie Pfützenreuter
December 2025
From Germany
Traveled as
With family
- 20 years old
Poor
Wir wurden nach Playa del Carmen zu einem Shoppingcenter gebracht, wo wir in einem Shop unsere Fährtickets erhielten.Der Fährtransfer verlief reibungslos, man sollte allerdings wissen das es sehr kalt auf der Fähre ist.Die Tour fand mit einem offenen Speedboot statt.Es waren 3 Schnorchelstops a 15min,das Mittagessen war inclusive.Es hat allerdings fast nur geregnet,alle Sachen waren nass und statt mit einem Buss,mussten wir mit dem Boot zurück!Das Preisleistungsverhältnis stimmt hier nicht!
C
Céline
November 2025
From Netherlands
Traveled as
With friends
Great
Heel fijne activiteit, heel veel zeeleven gezien, van een haai tot roggen en schildpadden. Het enige minpunt dat we op voorhand wel hadden willen weten is dat we geen zonnecrème mochten dragen als we door het rif gingen snorkelen.
W
WuWu
November 2025
From Germany
Traveled as
With family
- 34 years old
Average
Auf Nachfrage der Gruppengröße zum Ausflug der Buchung (über TUI Mitarbeiterin im Hotel) wurde gesagt, dass es höchstens 12 Teilnehmer sind. Auf dem Boot waren es 24. Wir hätten uns mehr Zeit an den Schnorchelorten gewünscht. Die permanente laute Musikbeschallung auf dem Boot hat genervt. Natur trifft Party - schade Die Organisation drumherum war gut, vielen Dank
S
Schnorchler
September 2025
From Germany
Traveled as
As a couple
- 18 years old
Excellent
S
Steve B
September 2025
From United Kingdom
Traveled as
With family
- 47 years old
Excellent
Just a great day out. Three snorkelling stops in different depths and we saw everything we were led to expect. Crew were amazing too. Probably the best of the four trips we did
E
Erika Ortiz
September 2025
From United Kingdom
Traveled as
With family
- 30 years old
Excellent
Better food on the tours
N
Nohemi
September 2025
From Spain
Traveled as
With family
- 33 years old
Excellent
Excelente
J
Josephine
September 2025
From Germany
Traveled as
With family
- 32 years old
Excellent
B
B
September 2025
From United Kingdom
Traveled as
With family
- 23 years old
Poor
We were led to believe that this would be snorkeling around shallow waters. We stopped in deep waters, given snorkeling equipment with hardly any information on his to use it. Then told to jump in. We had children with us but received no help or advice. On the way back to get the catamaran, the driver of the boat and guides decided to speed and do spins in the sea,whilst they were whooping and laughing. We were holding our children tightly to hold them in, they nearly fell.We were terrified.
D
DyO
August 2025
From Italy
Traveled as
As a couple
- 38 years old
Poor
Troppo poco tempo dedicato al safari, snack non pervenuti, pranzo scarsissimo (1 panino di pollo o 3 miseri tacis di pesce) da consumare in 45 minuti in totale come pausa pranzo. Il tempo trascorso in acqua per snorkeling è stato veramente scarso.
D
David Hayes
August 2025
From United Kingdom
Traveled as
With family
- 34 years old
Excellent
The whole adventure was varied and fun. The guide was friendly and knowledgeable. The only thing I would change the event was to spend more time at the beach club for lunch and not spend time in the town at the end of the day whilst we waited for the ferry back.
P
Paul Egan
August 2025
From United Kingdom
Traveled as
With friends
- 51 years old
Average
Had to cancel due to illness.
J
Joris
August 2025
From Netherlands
Traveled as
Alone
- 8 years old
Excellent
Laatste moment viel er heel veel regen en hagel daar hadden ze geen rekening mee gehouden eventueel ponsjoh of regenjas te geven
M
Mel
August 2025
From United Kingdom
Traveled as
With family
- 28 years old
Average
Trip was ok but not worth the money in my opinion. It was about £25pp cheaper booking direct Staff friendly, but a lot of waiting around. We only had 10-15 minutes at el cielo. This was the nicest part,more time would have been nice. The reef where we swam for the most part the guide kept calling us to different parts then sending us back again. The photographer seemed to favour certain people & I got better photos myself. Safety measures were lacking. No free time as stated
D
Daniëlle
July 2025
From Netherlands
Traveled as
With family
- 31 years old
Average
De snorkeltrip was leuk en goed door de gids en crew van de boot de mooie plekjes kunnen zien. De lunch was echt top, heerlijke sandwich gehad. De boottocht vond ik wat eng. Je vaart met hele hoge snelheid over de zee. Bij een rustige zee is dat niet erg, maar op de terugreis was de zee ruiger en klapten we op de golven neer. De schipper weet natuurlijk wel wat hij doet. Stond er ook niet bij dat we met zo’n snelle boot de trip gingen maken. Ik vond de prijs te veel voor wat we er voor kregen.
L
Lewis
July 2025
From United Kingdom
Traveled as
As a couple
- 15 years old
Poor
Out of a 10’hour trip there was only 40 mins snorkelling in total ! Guides weren’t great no communication of what was going on ! Boat safety was bad 30 people cramped onto a speed boat ! Left at the ferry terminal and no guide turned up to tell us what to do so had to make our own way back to playa de carmen. Overall the trip was not what we were sold and would not recommend.
F
Family
July 2025
From United Kingdom
Traveled as
With family
- 33 years old
Average
We did this trip two years ago and it was amazing so we wanted to do it again but it was a huge let down this time, rushed, poor boat used, pushy guides just after tips and a beach bar which wasn’t advertised over £250 paid for a really average day
S
Spaap
May 2025
From Netherlands
Traveled as
With family
- 29 years old
Great
De excursie activiteiten zelf waren erg leuk, dus het snorkelen. Echter moest je daarvoor én vooral daarna heel lang wachten. Eenmaal terug met de Ferry was er niemand van de organisatie meer te vinden en was er geen busvervoer te bekennen. Dus hebben een taxi moeten nemen. Ook zijn er veel foto’s gemaakt, waar we niks van hebben gezien of gehoord. Het wachten was echt te lang en zeker niet nodig Het snorkelen was dan wel weer super om te doen
J
John P
May 2025
From United Kingdom
Traveled as
With family
- 38 years old
Excellent
The boat ride was exhilarating; a great start to the experience. Each reef visited offered slightly different feel, we were delighted to see multiple sea turtles. The last stop for lunch was relaxed and lighthearted, the staff fully engaging
S
Super Ausflug mit tollem Schnorchelerlebnis
May 2025
From Germany
Traveled as
As a couple
Excellent
Wir wurden pünktlich im Hotel abgeholt. Mit der Fähre ging es nach Cozumel, von dort dann ins Speedboot. Beim ersten konnte man ca. 40 Minuten Schnorcheln. Von vielen Fischen bis Schildkröten war alles dabei. Der nächste Halt, nach ca. 10 Minuten, Schnorcheln um Seesterne zu sehen. Von dort aus nochmals 5 Minuten mit dem Boot, Mittagessen am Strand, einfach, aber lecker. Getränke waren auch dabei. Ich kann den Ausflug nur empfehlen. Dauer ca. 6 Stunden, mit Transfer.
C
Caro
May 2025
From France
Excellent
Guide francophone Oscar Attention aux coups de soleil
S
Shelly
May 2025
From United Kingdom
Traveled as
With friends
- 27 years old
Excellent
Excellent tour guides and service! Amazing experience!
S
Schnorcheln mit TUI
April 2025
From Germany
Traveled as
With family
- 33 years old
Average
Wurde fast nur auf Spanisch erklärt. Ticketausgabe in einem Einkaufgeschäft. Umkleiden musste man sich in Toiletten am Pier. Überfahrt mit der Fähre ok. Danach ging’s im Speedboot weiter. Kein Sonnenschutz, sehr beengt. Sehr laute Musik. 1. Schnorchelgang enttäuschend. 2. und 3. super mir Seesternen und Teufelsrochen. Getränke wurden nur zum Snack angeboten. Nach Rückkehr mit dem Speedboot waren wir auf uns alleine gestellt. Kein Guide mehr da. Sind am Ende mit dem Taxi zum Hotel zurück. Zu teue
R
Ronja
April 2025
From Germany
Traveled as
As a couple
- 33 years old
Average
Wir konnten nicht an den angegebenen Orten schnorcheln und wurden an andere Plätze gebracht als vorher gesagt wurde. Leider viel zu teuer für ein paar kleine Fische zu sehen!!!
D
Dave Foster
March 2025
From United Kingdom
Traveled as
As a couple
Average
Lunch was good. Only stopped once to snorkel. Didn't see many fish. We stopped immediately after lunch for a final swim, not good after lunch where alcohol was served. Sea current extremely strong and not a wise or safe choice of bays for the second swim. However, the whole trip was influenced by bad weather and we had to be back at the port early, so the trip was cat short.
P
Patricia Fitzgerald
March 2025
From United Kingdom
Traveled as
As a couple
- 43 years old
Average
The trip had been cancelled on the 4th due to weather & rebooked for 6th- the weather was not suitable on the 6th & we were unable to visit the main snorkeling site to see the sting rays this was the reason for booking trip. We were asked to sign a waiver as the sea was rough but not told about lack of snorkelling opportunities - we were extremely disappointed it was an absolute waste of money & a day of our holiday. I feel we should be recompensed for this trip-they knew about the weather.
J
Jerry
March 2025
From United Kingdom
Traveled as
As a couple
- 39 years old
Excellent
The speed boat ride, snorkelling and lunch on the beach with stingrays swimming past as you ate lunch was excellent. The amount of time in Cozumel was less than an hour so would have been a little better with a little more time on land.
P
PRE
February 2025
From France
Traveled as
With family
- 32 years old
Excellent
M
Meksikaanotar
February 2025
From Finland
Traveled as
As a couple
- 38 years old
Great
Meidän hotellilta on matka tapaamispaikkana 2 km. Meidän piti aamulla odottaa kadulla 45min ennen kun menimme kävellen satamaan ja lautalle. Paikallinen opas oli kiva. Missään vaiheessa ei kukaan kertonut, että Gozumel saarella ollaan vielä itsekseen noin 1,5h ennen kun päästään lautalle. Siellä sitten kaupungissa märissä uikkareissa ilman rahaa, ei hyvä. Tämä kannattaa jatkossa mainita että asiakkaat ottavat rahaa mukaan sekä kaupungille sopivat vaatteet ja kengät.
J
Julien GARRIDO
February 2025
From France
Traveled as
With family
- 24 years old
Average
Je suis très déçu de ne pas avoir reçu les photos que j'ai payé en espèce à une demoiselle. C'est du vol
A
Andrew Parsons
February 2025
From United Kingdom
Traveled as
As a couple
- 41 years old
Excellent
Loved the lunch and beer in the sea with sting rays swimming around you. Didn’t love the ferry crossing
T
Traveler92
December 2024
From Germany
Traveled as
As a couple
- 15 years old
Great
Vor Ort wurde mehrmals nach gesundheitlichen Einschränkungen gefragt, die bei der Tour ausgeschlossen werden. Diese Frage hätten meiner Meinung nach schon bei der Buchung Seitens Tui gestellt werden müssen. Vor Ort wäre es dann auch zu spät gewesen. Preis ist meiner Meinung nach zu hoch. An sich sehr schöne Tour, die gut organisiert war.
T
TomWi66
December 2024
From Germany
Traveled as
As a couple
Average
Vollkommen irreführende Beschreibung, denn die Tour wird nicht mit einem geschlossenen Boot (gemäß Prospekt) durchgeführt, sondern mit einem Schlauchboot. Man muss vorher Badesachen anziehen, weil es gleich zur Sache, und mit Höchsttempo zum ersten Spot geht. Diese Spots waren eher enttäuschend, was aber durch die Crew um Hugo wieder wettgemacht wurde. Die Tour begann aber auch schon sehr merkwürdig, als Massentreff und Registrierung (ViP und nicht ViP) in einem großen Souveniershop. Ergo: Na ja
A
Angela
December 2024
From United Kingdom
Traveled as
As a couple
- 57 years old
Great
Check in took a long time. Once we checked in we were left for over half an hour in the hot sun waiting till everyone else had arrived. As nd checked in. Could have been quicker.
M
Misscm
November 2024
From United Kingdom
Traveled as
Alone
- 26 years old
Excellent
Loved the experience, amazing sites to visit. However your description isn’t very close to what we did. You don’t mention you pat an extra $30usd when you check in, that you are getting the ferry to and from Cozumel, we had lunch and drinks included, and also had to spend a couple of hours wandering around Cozumel after the snorkeling
Y
Yésica
November 2024
From Spain
Traveled as
As a couple
- 20 years old
Excellent
Me pareció muy buena la organización. Nos pasaron a buscar a horario y cumplimos perfectamente con el cronograma estipulado. El recorrido hasta llegar a mar abierto para hacer snorkel en El Cielo fue fabuloso y la experiencia de ver la vida marina tan de cerca también. La tripulación fue muy amable y nos cuidaron en todo momento, siempre atentos a que estemos bien mientras nadábamos. Incluso el almuerzo estuvo delicioso. Todo excelente.
H
Herman
October 2024
From Netherlands
Traveled as
With family
- 56 years old
Average
Onze ervaring was door het slechte weer niet oke bemaning was supper maar het snorkelen viel erg tegen we vonden het niet echt een coraalrif paar vissen gezien ben op andere plekken geweest Egypte jammer
R
Robert Gozlan
August 2024
From France
Traveled as
As a couple
- 35 years old
Great
L'excursion est très sympa et vaut le coup : bateau rapide très agréable et plongée merveilleuse. Cependant plusieurs bémols : attente ********** longue entre le lever à 5h30 du matin notamment pour aller chercher les autres participants dans d'autres hôtels et le début de l'excursion à 9h...Le prix des photos numériques à 30 dollars pièce , c'est pas sérieux...
C
Christelle FR
August 2024
From France
Traveled as
As a couple
- 31 years old
Excellent
Super excursion, le photographe était néanmoins un peu ********** près des tortues marines !
A
Adam
August 2024
From United Kingdom
Traveled as
With family
- 33 years old
Excellent
The trip and crew were fantastic throughout the whole trip, it’s just a pity the rep at our hotel decided to charge us more than others had paid
G
Gunslinger 019
August 2024
From United Kingdom
Traveled as
As a couple
- 37 years old
Excellent
I didn't like that the staff was touching the sting rays on the third stop.
J
Juanma
August 2024
From Spain
Traveled as
With family
- 41 years old
Excellent
M
Mandy
July 2024
From United Kingdom
Traveled as
With family
- 33 years old
Excellent
Sea safari was a good description, the guide was able to point out the different creatures and we saw a broad selection at the different places we visited. Excellent description. The supplier provided rash tops as sunscreen is not allowed and this made sure we didn’t burn in the 4 hour trip. Negative was waiting around for an hour for everyone to check-in. Also the transfer journey time was longer than it needed to be given the short proximity.
J
JR
July 2024
From Germany
Traveled as
With family
- 28 years old
Excellent
Super Erlebnis! Ausflüge von TUI leider insgesamt vergleichsweise teuer.
O
Oliver
June 2024
From United Kingdom
Traveled as
With family
- 26 years old
Excellent
E
EMcT67
June 2024
From United Kingdom
Traveled as
As a couple
- 11 years old
Excellent
The trip was good and you can only see what is around on the day but we did see lots of fish, stingray and starfish. Depending on the timing of the excursion, I think it may be useful to suggest guests bring a snack. We were a 10am pick up and it was 3.30pm before we ate or were offered a drink. We were on the ferry/boat for over 3 hours without being offered water which feels an oversight. But all in all a very good trip with the chance to see Cozumel too.
P
Peter F from Sheffield
May 2024
From United Kingdom
Traveled as
As a couple
- 25 years old
Excellent
This is a must book experience! Forgot the other turtle yours, this is the only one you need. Great staff, friendly and knowledgeable. They took care of you. We saw the coral reef and loads of sea life but also amazing to see the Sea Turtles in there natural habitat. You must book this! Great food provided. Fun speed boat ride. Read the info about the sun cream, it's to protect the wildlife. They do provide long sleeve tops for protection.
T
Timrom
May 2024
From Germany
Traveled as
As a couple
Excellent
B
bart
April 2024
From Netherlands
Traveled as
With family
- 35 years old
Excellent
Super toffe begeleiding op de boot
T
Torkil
April 2024
From Denmark
Traveled as
As a couple
- 39 years old
Average
Guiderne gjorde ikke noget godt for turen. Selve snorklingen var nok god nok. Vi havde nok for store forventninger fordi det er en del af verdens næststørste rev. Der var en hel del fisk og koraller, men de var ikke så farvestrålende som vi havde forventet. Vi så både skildpadder og rokker mens vi snorklede. Det var ret fantastisk at gå i det lavvandede område og se rokkerne svømme lige forbi. Bare ærgeligt, at guiderne skulle spille højt musik og feste på båden, når man gerne vil nyde naturen.
S
Seb & Laura
March 2024
From United Kingdom
Traveled as
As a couple
- 14 years old
Great
Very informative guide, really good area of exploration. Be advised no time to explore town when at port on Cozumel.
P
PB
February 2024
From United Kingdom
Traveled as
As a couple
- 29 years old
Average
Did not go to Cielo or Cielito due ( according to the guide) to weather conditions. We were only told this at 9:00 am once we got off the ferry in cozumel. Also, only then we were also told that it could be possible to reschedule with TUI for another day, but would not be guaranteed if we went that route. After all the trouble of getting to Cozumel so early in the morning, we all decided to go ahead with the excursion, but they only took us to 3 small random snorkelling sites and beach.
W
Wilma
November 2023
From Germany
Traveled as
As a couple
- 32 years old
Average
Das Schnorcheln war sehr schön, leider aber zu kurz. Abholen vom Hotel und Überfahrt mit der Fähre war gut organisiert. Was uns nicht gefallen hat, das es ein kleines Schlauchboot ohne sanitäre Einrichtung war. Wir wurden mit nassen Badesachen im Hafen abgesetzt. Dort gibt es zum Glück eine Toilette in welcher man sich umziehen kann. Soweit die Wechselsachen noch trocken sind, weil bei der ziemlich rasanten Fahrt Wasser ins Boot schwappt. Preis/ Leistung passt nicht es sind 30US$ Hafengebühr.
.
...
October 2023
From Germany
Traveled as
As a couple
- 34 years old
Great
R
Rob
October 2023
From United Kingdom
Traveled as
As a couple
Great
Snorkeling off a reef and with stingrays in their own habitat
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