Poor
Booked this trip through the First Choice app got the voucher with pick up time stated as 645pm , so we headed down for 645, waited until 730 no pick up arrived, i called customer service was promised a call back this never happenned. I went and spoke to the Tui rep in the hotel who advised we should have been there 10 to 15mins early, this instruction is not stated on the voucher i received I am still waiting for a responce regarding the refund 24hrs later. Very dissapointed!