Découverte des requins-baleines

Incontournable

Cancun, Mexique

from 74 reviews
4.5/5
Annulation gratuite
Langue: Allemand , Espagnol , Anglais , Français , Néerlandais , Polonais
Bon mobile accepté
Duration: 8 Hours
Confirmation instantanée
Visite guidée
e-Voucher
Visite en groupe

Faites cela, parce que

Deux immersions guidées pour observer les requins-baleines en toute sécurité
Repas le midi à Playa Norte inclus
Plongée dans le récif corallien de l'île de Mujeres

À quoi s'attendre

Du 1er juin au 17 septembre, partez pour une rencontre inoubliable avec les requins-baleines. Cap sur leur territoire pour deux immersions guidées par des experts. Ces géants doux sont fascinants, mais le contact humain perturbe leur comportement naturel. Aidez-nous à les protéger en les observant à distance. Si la météo le permet, vous ferez du snorkeling sur le récif corallien d'Isla Mujeres avant de vous détendre à Playa Norte autour d'un repas.

Ce qui est inclus

Croisière en bateau
Repas du midi
Boissons non alcoolisées
Transfert
Guide
Matériel
Plongée en apnée
Boissons

Ce qu'il faut retenir

Prévoir des vêtements de bain pour se protéger du soleil, la crème solaire n'étant pas autorisée dans l'eau.
La taxe portuaire n'est pas incluse : 20 USD sont à payer à l'enregistrement.
Nous donnons la priorité à l'observation responsable et respectueuse de la faune, en évitant d'interférer avec les comportements naturels afin de soutenir la conservation. Bien que cette approche ne permette pas de garantir des observations, nous ferons tout notre possible pour faciliter les rencontres. Il est essentiel de se rappeler qu'il s'agit d'animaux sauvages qui ont leur propre emploi du temps.
Ne convient pas aux personnes souffrant de problèmes cardiaques ou respiratoires.
Activité avec itinéraire non adapté aux personnes en fauteuil roulant
Ne convient pas aux personnes qui ne savent pas nager
Argent pour les dépenses personnelles ou les pourboires
Guide anglophone pour toutes les nationalités
Ne convient pas aux femmes enceintes ou aux personnes souffrant de problèmes de dos
Les enfants doivent être accompagnés d'un adulte de plus de 18 ans à tout moment
Des restrictions de taille, de poids et/ou d'âge peuvent s'imposer
Certains frais d'entrée et suppléments facultatifs sont payables sur place
Sous réserve des conditions météorologiques
Veuillez noter que tous les horaires sont approximatifs et sujets à changement
Notre politique générale d'annulation ne s'applique pas à cette activité. Pour un remboursement intégral vous devez annuler au moins 24 heures à l'avance
Activité ne convenant pas aux personnes souffrant d'allergies graves

Fournisseur

TUI MEXICANA SA DE CV

Frais de réservation

Bonne nouvelle ! Aucun frais supplémentaire n'est appliqué à cette réservation.

Frais d'annulation

Recevez un remboursement de 100 % si vous annulez jusqu'à 1 jour avant le début de l'expérience
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Reviews

Excellent

4.5/5
Based on 68 reviews from verified customers
All ratings (74)
70%
18%
8%
1%
3%
T

Tracey

August 2026
From Royaume-Uni
Traveled as As a couple - 59 years old

Great

D

Deckers

August 2026
From Pays-Bas
Traveled as With family - 46 years old

Great

Het zwemmen met de walvishaaien had wel iets langer gemogen
J

Jan

August 2026
From Royaume-Uni
Traveled as As a couple

Excellent

I told Claire the rep at yucan Mexico I wasn’t a confident swimmer and was the trip ok for me and she said absolutely yes and absolutely no it wasn’t , you have to be am confident swimmer and know how to use a snorkel and mask , so please don’t lie and tell people you do need to be able to swim with confidence and be able to use a snorkel , I know they have to earn commission but I will not book with them again as if they told the truth I would have booked loads more trips
F

Fortunator

August 2026
From Allemagne
Traveled as With family - 55 years old

Excellent

L

Lucy Wood

August 2026
From Royaume-Uni
Traveled as As a couple - 48 years old

Excellent

Absolutely amazing trip. The best one I’ve ever done. We swam with whale sharks and manta rays. The guides were first class and made sure they delivered! Fantastic experience from start to finish
J

John Kirton

August 2026
From Royaume-Uni
Traveled as With family - 55 years old

Average

Experience was great however there are issues with this tour. I was moved to another group last minute and had to wait 90 minutes for my new group to turn up which wasn’t good, there was a hard sell on long sleeved vests and wet suits once I arrrived at the port which is not needed as the boats are under cover. Finally our guide gave us the hard sell on pictures and tips for him, the other guide and the captain which was way over the top and extremely uncomfortable which spoilt the tour.
T

Tim

August 2026
From Royaume-Uni
Traveled as With family - 57 years old

Excellent

Although expensive, it's an experience you cannot miss out on. To see these animals is an absolute privilege and moving experience. A fantastic day and one my kids and we will remember forever. A price worth paying...please do it while they are here..
C

Carolyn Kidger

August 2026
From Royaume-Uni
Traveled as As a couple - 64 years old

Great

The guide Nils was very knowledgeable but his manner was intimidating. He made me feel uncomfortable and questioned several times if I could swim fast and was a strong swimmer. Before getting to the harbour I had decided I wasn’t going to do the swim for fear of being shouted at by him because I couldn’t remember all his instructions. This proved to be true as other members of the group were shouted at for safety reasons. I know that this is very important and he needs to keep everyone safe.
M

Mark C

August 2026
From Royaume-Uni
Traveled as With family - 54 years old

Great

Great overall experience, we are a family of five and we all enjoyed the day and swam with whale sharks. Suggested improvements: better food selection is needed, we have three teenage children, two of which didn't eat anything all day due to the poor choice of food. Too much constant upselling - T shirts, wet suit hire, GoPro video etc. For this price, the video should have been included.
H

Howie

August 2026
From Royaume-Uni
Traveled as With family - 68 years old

Excellent

A

Andrew

August 2026
From Royaume-Uni
Traveled as As a couple - 39 years old

Excellent

Once in a lifetime experience.
J

Jenny

August 2026
From Allemagne
Traveled as With family - 49 years old

Great

T

Thomas R.

August 2026
From Allemagne
Traveled as With family - 55 years old

Excellent

Unvergessliche Begegnung mit den Walhaien. Nils der Guide hat klare Ansagen zur Sicherheit und zum Umweltschutz gemacht. Haben sehr schnell die Walhaie gefunden. Haben ebenfalls Manta Rochen und Meeresschildkröten auf der Tour gesehen. Beeindruckend. Die Tour zu dem Riff, war für uns etwas enttäuschend, da wir hier Ägypten gewohnt sind. Hätten wir also nicht gebraucht.
A

ARDEEL

July 2026
From Pays-Bas
Traveled as With family - 62 years old

Excellent

dit is een beleving. de gidsen helpen je zeer goed zodat je op een veilige manier de walvishaaien van zeer dichtbij kunt zien en ernaast kunt zwemmen. Moet je gedaan hebben !
S

S.

July 2026
From Allemagne
Traveled as As a couple - 59 years old

Excellent

Gigantisches einmaliges Erlebnis, vor allem Nils als deutschsprachiger Guide rundet das Gesamtpaket ab.
P

Paddy

July 2026
From Allemagne
Traveled as With family - 38 years old

Excellent

S

Sarah

July 2026
From Royaume-Uni
Traveled as With family - 46 years old

Excellent

Absolutely amazing day. Everything about this trip was perfect. The staff on the trip Nils our guide. The boat caption and his right hand man. All made the experience fantastic. The swims themselves are unforgettable, best experience
A

andrea

July 2026
From Allemagne
Traveled as With family - 54 years old

Excellent

Wir fanden den Ausflug toll und sehr spannend. Wir konnten jeder 3 x zu den Walhaien ins Wasser und mit ihnen schnorcheln. Faszinierende Tiere.
S

steve quinney

July 2026
From Royaume-Uni
Traveled as As a couple - 65 years old

Excellent

Great trip just a little expensive All staff and captain were very pleasant which made trip a very good one
S

Sharky

July 2026
From Allemagne
Traveled as As a couple - 50 years old

Excellent

Ruben ist ein toller Guide mit guten Infos
G

Graham

July 2026
From Royaume-Uni
Traveled as With family - 44 years old

Excellent

Really good from start to finish. Guide was really good and the crew on the boat were fantastic.
R

Ronaldo

July 2026
From Pays-Bas
Traveled as As a couple - 44 years old

Excellent

Het was een geweldige ervaring zeker de moeite waard
J

JanJan

July 2026
From Royaume-Uni
Traveled as As a couple - 67 years old

Excellent

Loved the experience. Last part of trip was too noisy, too busy with tons of boats and hundreds and hundreds of people in the sea and on the beach.
L

Linda

July 2026
From Pays-Bas
Traveled as With family - 41 years old

Great

Ja en nee. Wij hadden niet door dat we zolang moesten varen en de zee was erg ruig. Boottocht was niet fijn. Ook de extra tax die we moesten betalen was ons niet verteld. Uiteindelijk de walvishaaien gezien en mee gezwommen, dit was een geweldige ervaring
B

Brian

July 2026
From Royaume-Uni
Traveled as With family - 56 years old

Average

Lots of hidden extras such as taxes, not being able to take photos and being offered a video which was expensive and all the tips that are expected . All of which on top of an expensive trip
S

Sarah

July 2026
From Royaume-Uni
Traveled as As a couple - 32 years old

Excellent

The whale shark experience was phenomenal from start to finish, our guide, Alexandra was friendly and super helpful. I struggled with sea sickness and the 3 person team on the boat did everything to settle me and assist! Honestly ended up being one of the best days of my life! Only downside, there is no toilet stops throughout until you get back to shore (around 8/10 hour day) The TUI rep also did not make us aware of a discount when booking more than 1 trip meaning we lost our on over £60
R

Rutgers

July 2026
From Pays-Bas
Traveled as As a couple - 63 years old

Average

Car broke down on the way to the harbour, parked on the freeway, not a save feeling Boughtthe photo's, got all photos taken, took 2 hours to sort out our photo's On everything you bought the guide took 40% commission
J

Jemma

July 2026
From Royaume-Uni
Traveled as As a couple - 35 years old

Excellent

Amazing day tour guides were extremely knowledgable and made you feel completely confident in what you were doing in the water ! We got to witness and swim with manta rays too ! Then went on to see wild dolphins and some sea turtles ! It was such an amazing day
J

James /Jean Duncan

July 2026
From Royaume-Uni
Traveled as As a couple - 62 years old

Poor

We left the quayside with 6 foot swells on the sea "it`s at the upper edge of not going " said the guide! On route a woman on board needed the loo ..........she was lowered into the very ,very choppy sea screaming and crying ,her husband fell in trying to get her back out .At the shark site there were 21 boats fighting for space to launch people into the sea -I refused to get in the water as it was too dangerous ,no one got in! On the way back the boat struggled loosing engines 4 times.
L

Lewis

July 2026
From Royaume-Uni
Traveled as With friends - 26 years old

Excellent

P

Paul & Helen Whitmore

July 2026
From Royaume-Uni
Traveled as As a couple - 52 years old

Excellent

Whole experience was amazing. Reef tax was more than we were told by the TUI rep and the additional costs of wetsuits was not told to us either which is a little annoying.
S

Sara

July 2026
From Royaume-Uni
Traveled as As a couple - 56 years old

Excellent

The overall experience. The quality of the staff & service
L

Lisa

July 2026
From Royaume-Uni
Traveled as As a couple - 41 years old

Excellent

C

Chris russell

July 2026
From Royaume-Uni
Traveled as With friends - 68 years old

Excellent

Enjoyed the whole day early start loads of shsrks and manta rays to see and swim with unfourtunatly still waiting for vidios and photos to be sent having paid for them on return trip to hotel
D

Derrick

July 2026
From Royaume-Uni
Traveled as With friends - 69 years old

Great

The time with the Whale Sharks is not long enough. It only seems like one or two minutes and you were out of the sea again. The pictures / film were not very good either, some swimmers had film shots of 2, 3, 4, and 5 times loger than ours plus we could not properly identify ourselves in the shots. It also seemed to be a very big free for all at sea too. Many boats, 50 plus, all doing the same, getting out to the animals to view them - very very commercialised.
S

Sonja

July 2026
From Allemagne
Traveled as As a couple - 36 years old

Excellent

Es war ein ganz toller Tag! Das wichtigste -> wir haben sehr sehr viele Walhaie gesehen und konnten drei Mal ins Wasser hüpfen! Mir war nicht bewusst, dass bei jeder Tour ins Wasser mitgefilmt wird! Aber somit hatte man tolles Material als Erinnerung! :) auch für einen moderaten Preis! Toll wäre es, wenn man den Anzug und die Hafensteuer bei dem hohen Preis nicht noch zusätzlich zahlen müsste! Und auch der Snack hätte etwas satter machen können 😀 Aber frisch zubereitet! Aber tolle Erfahrung!
S

Sameena

June 2026
From Royaume-Uni
Traveled as With family - 60 years old

Excellent

S

Steph Oreilly

June 2026
From Royaume-Uni
Traveled as With family - 51 years old

Excellent

The most amazing experience with the whale sharks, really was a trip to remember, the staff were all amazing and really informative, kept us up to date with what was going on and we were really well fed. Our safety was always at the top of their list which was lovely. Was tricky getting in and out of the boat though, few slips/trips made but thankfully no one was hurt bad.
K

Kev H

June 2026
From Royaume-Uni
Traveled as As a couple - 60 years old

Excellent

It’s a little too expensive. Once you pay the port taxes and gratuities, you’re talking nearly £200. If you asked a little more for the experience but included the port taxes in that price, it’d make it a lot more palatable.
W

Waldemar

June 2026
From Allemagne
Traveled as As a couple - 52 years old

Excellent

Einmalige Erlebnis. 100% Empfehlung. Guten reisserleiter Namen Ruben
M

MMcC

June 2026
From Royaume-Uni
Traveled as As a couple - 32 years old

Excellent

Tour was great however there was a port/ environmental fee which can only be paid with cash with is worth noting as I had to run to an atm and help up the departure
M

Marjon

June 2026
From Pays-Bas
Traveled as As a couple - 51 years old

Excellent

Het was absoluut een topdag. De kapitein en z'n " rechterhand" waren de beste die je maar kon wensen.. ook de gids die mee was , wat een topper 1ste klas.
A

Andrew

June 2026
From Royaume-Uni
Traveled as As a couple - 48 years old

Excellent

The sharks were amazing, and the two by two approach used meant the guide could keep you with them as long as practical. Only real issue is the environmental fee must be paid in cash - cards are not accepted which adds an unnecessary complication.
L

Lee Loughlin

June 2026
From Royaume-Uni
Traveled as With family - 55 years old

Excellent

Very happy with your service guide was very knowledgeable and fun
S

Shazza

June 2026
From Royaume-Uni
Traveled as With family - 67 years old

Great

Tour guide Mark was really nice and very helpful. I didn’t particularly enjoy the boat ride to find the whale sharks. It was very rough and we were in the sun all the time.
L

Lewis Chettleburgh

June 2026
From Royaume-Uni
Traveled as With friends - 20 years old

Excellent

How welcoming and friendly the staff are. Really passionate for everyone enjoying themselves.
D

David Macleod

June 2026
From Royaume-Uni
Traveled as With family - 55 years old

Excellent

It’s was one of the best days of my life absolutely loved it
T

Tim

June 2026
From Royaume-Uni
Traveled as Alone - 51 years old

Excellent

It was 'good' value as I got to swim with a whale shark. The crew were fantastic. The snorkel was ok. The beach visit felt like a time filler.
T

Tracey C

June 2026
From Royaume-Uni
Traveled as As a couple - 45 years old

Great

The only things that might detract from the experience are matters outside of anyone’s control, such as the sea conditions and the uncertainties of actually locating the sharks.
J

Jk

June 2026
From Royaume-Uni
Traveled as As a couple - 32 years old

Poor

The whole trip was very hard going the boat had little shade and you can’t wear suncream so we are both sunburnt! The waves were huge yet were expected to snorkel and felt very pressured into doing so even though we weren’t comfortable with doing so. Our snorkels were never checked and we weren’t comfortable expected to know how to adjust everything ourselves. We were not advised to put our very expensive camera away in the dry and they knew we had it out and that it would get wet! It is ruined.
K

Karen

June 2026
From Royaume-Uni
Traveled as Alone - 39 years old

Poor

The whole industry of terrorising animals in the wild needs to stop
J

JB

June 2026
From Royaume-Uni
Traveled as As a couple - 40 years old

Great

It went to fast and with only a few mins in the water each time , by the time you got accustomed to it was time to get out . Great seeing them and had a great time .
S

Sarah

June 2026
From Royaume-Uni
Traveled as As a couple

Excellent

Excellent from start to finish
M

Mr Rouge

June 2026
From Royaume-Uni
Traveled as Alone - 30 years old

Poor

The experience itself was great, but not enough care is given to protecting customers from the sun, given you’re not allowed to wear sunscreen. It was a cloudy day but I still got badly burnt. More protection is needed in the boat and providing of chemical free sunscreen. Being in pain for 3 days afterwards spoiled the experience.
K

Kim Roy

June 2026
From Royaume-Uni
Traveled as With family - 39 years old

Excellent

Max and the team were brilliant, whale sharks and manta rays …. Honestly the stuff dreams are made of …. Thank you so much for this fantastic tour whilst still respecting and enjoying these magical creatures and their environment, well worth every penny 😊
P

Paul Rook

September 2025
From Royaume-Uni
Traveled as Alone - 50 years old

Excellent

As expected only down side was journey too and from Tulum to Cancun in a small slightly tatty minibus.
L

Lisa Montgomery

September 2025
From Royaume-Uni
Traveled as As a couple - 25 years old

Excellent

Loved everything, our guide and captain were phenomenal. Couldn't fault a thing. The sharks themselves, unreal. It's a fast paced excursion so please listen carefully to guide instructions and dont be afraid. Otherwise you will miss the shark
E

Elsbeth van den Doel

September 2025
From Pays-Bas
Traveled as As a couple - 24 years old

Excellent

Vroeg opstaan, en laat je niet misleiden door “4-8 uur”, want het is een echt volle dag - we waren bijna 12 uur weg. De busrit om anderen op te halen en te droppen is het meest vermoeiend, de walvishaaien zelf: WOW. Wat een ervaring! Lunch en verdere service perfect. Zorg voor zwem shirts met lange mouwen (zonnebrand mag echt niet), een hoed (goed vasthouden op de boot!) en cash voor tips. Wet suits kan je huren. Alejandro was een top gids. Een echte “once in a lifetime” experience.
H

Hayley wright

August 2025
From Royaume-Uni
Traveled as With family - 35 years old

Excellent

Everything was very well organised and the guide and Captain were fantastic! Amazing experience to remember forever. From start to finish everything was perfect - thank you
K

Kelly

August 2025
From Pays-Bas
Traveled as As a couple - 13 years old

Excellent

Het is vroeg op staan maar meer dan waard. Je gaat naar een super mooi plekje waar je op de boot stapt. Gaat opzoek naar de Walvishaaien en wat zijn ze mooi. Je gaat per koppel met gids ter water. Neem extra cash mee voor een wetsuit te huren, dan hoef je niet verplicht een zwemvest aan en kan je veel beter met de walvishaai zwemmen en zien! + op de foto en video’s ziet het er ook veel mooier uit.
A

Abel

August 2025
From Espagne
Traveled as With family - 28 years old

Excellent

Todo estuvo genial, desde la explicación por parte de José Peñaloza recomendando el tour hasta el final de la excursión. Nuestro guía César nos explicó todo a la perfección acerca del tiburón ballena y la forma de nadar con ellos, mostrando su sonrisa y su humor en todo momento. La parada para hacer snorkel en el arrecife de coral y el ceviche en la playa de Isla Mujeres también impresionante. Recomendable para ir con niños, nuestra hija de 13 años quedó absolutamente maravillada.
A

Anonymous

July 2025
From Royaume-Uni
Traveled as With family - 27 years old

Great

Enjoyed the knowledge and enthusiasm of the guide. Felt in safe hands with the captain, Jimmy and Pepe and all took care of daughter and I when we were overcome with sea sickness (I haven't been sick on a boat in 20yrs but despite best efforts couldn't be helped). The whale shark discovery and swim felt rushed in parts but when swimming with wild animals not sure what else could be done. Snorkeling brilliant! Lunch not the best. Nobody on our boat had been asked about allergies/dietary needs.
R

Rachel from Wales

July 2025
From Royaume-Uni
Traveled as With family - 29 years old

Excellent

Our guide was awesome. He even had sea sickness tablets and take these guys just encase. This was the best experience of our lives. So humbling, magical, peaceful and calming. So privileged to be in the company of these beautiful giants. My daughter was so scared and the guide was awesome held her hand the whole way. It’s well worth the money and you will not regret this once in a lifetime experience ??
V

Vicky

July 2025
From Royaume-Uni
Traveled as With family - 26 years old

Average

Great whales, terrible service. Will email a complaint as not enough space here
S

S. T.

June 2025
From Allemagne
Traveled as As a couple - 43 years old

Excellent

Die Informationen des Guide waren ausgezeichnet. Wir haben viel über Natur und Meer erfahren. Er war sehr Hilfsbereit und Freundlich, hat geholfen wo er konnte. Haben vor 6 Jahren diesen Ausflug schon einmal gemacht und deshalb wieder Ozean Tour entschieden, haben es nicht bereut. Schnorcheln am Riff ausgezeichnet. Die Betreuung durch die Mannschaft war ausgezeichnet, Essen und Trinken war sehr gut. Alles in allem ein gelungenes Erlebnis für das wir extra aus Deutschland angereist sind
N

Nic

August 2024
From Royaume-Uni
Traveled as With family - 35 years old

Great

A bit more support with the snorkel. I snorkelled around the resort but got in a right pickle snorkelling with the whale sharks, reducing the experience personally somewhat. The rest of the family were fine. The sea was quite tough and the boat very rocky with 5 of our party feeling nauseous and 3 being sick. Had we known we’d have used the acupressure bracelets as well as the ginger tea and sea sickness tablet. The price of videos for 5 was very high, considering we are a family. 68$ US.
M

Monk

July 2024
From Royaume-Uni
Traveled as With family - 40 years old

Excellent

Outstanding service provided by Ocean Tours. Very well catered for & obvious care for Whale Sharks & their environment discussed & demonstrated through the day.
T

Tricia

July 2024
From Royaume-Uni
Traveled as As a couple - 47 years old

Excellent

Fabulous from start to finish tour guide Xenia was amazing can’t rate it highly enough simply amazing

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