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Auschwitz-Birkenau Museum and Memorial guided tour from Krakow
Attractions & guided tours
Krakow, Poland
4.7/5
Free Cancellation
Language:
English
Mobile voucher accepted
Duration: 7 Hours
Do this because
Experience a poignant piece of World War II history on a day trip to Auschwitz-Birkenau from Krakow
Follow a licensed guide for a better understanding of this dark chapter in the world history
Explore the UNESCO-listed former Nazi concentration camp complex
What to expect
Take a tour of the World War II Auschwitz-Birkenau complex on a 7-hour trip from Krakow. Travel by coach to the UNESCO World Heritage compound and explore the twin concentration camp with a licensed guide.Learn about the Nazi Holocaust and how the camps functioned. Explore the poignant exhibition halls, and see the barracks, gas chambers and other buildings at Auschwitz I. Then, view the watchtowers, crumbled buildings and memorials at Auschwitz II-Birkenau. Your guide will explain everything you see with care and sensitivity.
What's included
Entrance fees
Guided tour
Roundtrip transportation
Headsets (to hear the guide)
On-site assistance
What to remember
Know in advance:
All participants must provide their full name and contact details at the time of booking. Please ensure that the name on your ID exactly matches the name provided at the booking to avoid issues at the entrance
The museum can change your visit time, so your pickup time may change accordingly. You will receive final confirmation via email 1–2 days before the tour. Due to the extremely high visitors’ volume and internal policies, Auschwitz-Birkenau reserves the right to cancel tours or guides at any time, even a few days or hours before the visit. If this happens, you will be informed and if possible, offered an alternative date or program. Departures from Krakow may take place in the following hours: 6.00am - 1.00pm
All visitors are required to pass through security checks before entering the museum grounds
The allowed dimensions of a bag you can take with you are 30x20x10 (A4 size). You will be asked to leave your bigger belongings in the car (they will be locked and supervised by the driver)
Please bear in mind that there are hundreds of tourists visiting the museum every day and keeping your own pace of sightseeing is not possible
Not recommended for children aged 14 and under. Please bring your own child seat or child sling when travelling with a child
Students (age 13-26) must have a valid ID
Standard group size in the museum with 1 guide (if not specified in the options) is up to 30 people. For the small group option, it's up to 15 people
Remember to bring:
Please, wear comfortable shoes and also take an umbrella or a raincoat as the majority of the tour will take part outside
There is a 15-minute break during the tour, remember to bring a sandwich and water with you
Provider
All Poland Sp. z o.o.
Booking Fee
Good news! No extra fees are applied to this booking.
Cancellation Fee
Receive a 100% refund if you cancel up to 1 day before the experience begins
Where
Wielopole 2, Kraków, Poland
Meeting point:
The driver will be waiting for you at Parking Kiss & Ride (2 Wielopole Street) next to the Main Post Office (Poczta Glowna). Please, arrive at the meeting point 15 minutes prior to the starting time.
Reviews
Excellent
4.7/5
Based on
49 reviews from verified customers
I
Ivon
February 2026
From Netherlands
Traveled as
With friends
- 34 years old
Great
Minder leuk was de vervroeging van de start van de excursie. In plaats van 7:30 moesten we om 6:40 uur vertrekken. Beter om dat vooraf te melden want we waren sowieso gegaan ondanks is het vroege tijdstip. Leuk vind ik niet het goede woord om te verbinden aan deze excursie. Het was indrukwekkend en de rondleiding goed van opbouw, ik werd echt meegenomen in het verhaal. Ik ben van mening dat iedereen deze ervaring mag meemaken zodat er nooit meer zoiets onmenselijks gebeurt als in Auschwitz.
H
Hans Admiraal
January 2026
From Netherlands
Traveled as
As a couple
- 53 years old
Excellent
Een bijzonder indrukwekkende ervaring. Erg goed georganiseerd, met respect naar de overledene.
A
Anonymous
December 2025
From United Kingdom
Excellent
A
Anonymous
December 2025
From United Kingdom
Excellent
Every aspect of the tour was well organised.
Michal, our tour guide, was most informative. Visiting these camps was an experience that will never be forgotten.
C
Christine Harris
December 2025
From United Kingdom
Traveled as
As a couple
- 52 years old
Excellent
It’s was an excellent tour - be prepared for a long time on your feet. Very moving
E
Eli
December 2025
From Netherlands
Traveled as
As a couple
- 52 years old
Excellent
Ophaal punt lichtelijk chaotisch Bus nummer klopte niet. Gids was fantastisch. Jammer dat we de gids niet konden bedanken maar ik begrijp dat deze door de organisatie ter plaatse wordt geregeld Heeft het geweldig gedaan.
C
Christine
November 2025
From Netherlands
Traveled as
With family
- 47 years old
Great
De tour was goed georganiseerd en de gids heeft ons van begin tot het eind fantastisch begeleid. De lunch was ook heerlijk.
A
Anonymous
November 2025
From United Kingdom
Average
we got the guided tour thinking we wanted to know the history. We were rushed around the site and for most of the tour we couldn't hear the guy as he kept speeding off and the headset kept losing connection. We struggled to keep up. Its a shame because we really did want to have time to process ever
E
Elroy
November 2025
From Netherlands
Traveled as
As a couple
- 19 years old
Excellent
De gids was echt geweldig, vertelde alles duidelijk en eerlijk !
S
Sophie
October 2025
From Netherlands
Traveled as
As a couple
- 17 years old
Excellent
De organisatie Hello Crakow was zeer stipt bij het oppikken , heel vriendelijk en een zeer duidelijke uitleg! ook de gidsen waren zeer vriendelijk, spraken duidelijk Engels en gaven een heldere uitleg waar nodig. Er is ter plaatse een restaurant waar je iets kan kopen om te eten en te drinken. Je kan kiezen uit zowel warme gerechten alsook uit broodjes. Dit is wel iets duurder in aankoop.
A
Anonymous
September 2025
From United Kingdom
Excellent
This experience was outstanding, right from the collection point to the drop off. The tour guide was extremely knowledgeable and very passionate about what she does. Would highly recommend this tour.
K
Katarzynka
August 2025
From Poland
Traveled as
As a couple
- 31 years old
Excellent
Wycieczka bardzo dobrze zorganizowana. Bez kolejek i stresu.Nie bylo zadnych opóznien. Kierowca z duzym doswiadczeniem, zapewnial bezpieczny transport. Autobus bardzo czysty i komfortowy.
M
Morgenbesser
August 2025
From Germany
Traveled as
With friends
- 54 years old
Great
Neuer Bus, guter Fahrer. Exzellente Führerin. Warum erfolgt die Anreise über die überfüllte Landesstraße, mühsam…
A
Anonymous
August 2025
From Italy
Excellent
Nella esperienza, bene organizzata, si visitano i campi o ciò che ne è rimasto, con la sensazione di un pugno nello stomaco. Molto brava la guida a farci sentire sulla nostra pelle le terribili condizioni del campo e la crudeltà dei persecutori.
A
Anonymous
August 2025
From United Kingdom
Excellent
J
JH
August 2025
From Netherlands
Traveled as
As a couple
Great
Gids was goed. Het tijd stip van ophalen met de bus was bij de boeking afgesproken tijd 9.15 uur maar werd vreemd genoeg naar 12.40 verzet. Als je zelf een redelijk strakke planning hebt is dit op zijn zachts gezegd heel vervelend. Stel voor dat je een vlucht hebt om 20.00 uur hoe dan?
A
Anonymous
July 2025
From United Kingdom
Excellent
Although we booked a later trip we were brought forward to an early trip as explained in the pre-booking blurb. Details on pick up were clear to the point we had vehicle colour, registration and driver's name in advance of the pick up. All worked well.
A
Anonymous
July 2025
From United Kingdom
Excellent
Very thought provoking experience, our tour guide Michał was very knowledgeable, reassuring and passionate which added to the experience. Great communication about timings and location from start to finish for the tour. 10/10 would recommend.
A
Anonymous
June 2025
From United Kingdom
Great
Only thing stopping an excellent is ths speed you go through. I understand thousands of people go through every day, but it would have been nice to take a bit more in a bit more stock of the feeling of the place. The tour guide was very informative and knowledgeable. Apart from the fast pace it was.
G
Gary scott
May 2025
From United Kingdom
Traveled as
As a couple
- 33 years old
Excellent
Anna was a great tour guide very knowledgeable overall the experience was very informative. No complaints everything was great from our driver to the tour would very much recommend
A
Anonymous
May 2025
From United Kingdom
Excellent
The guide was so informative and professional.
And we felt that he helped us to understand better.
The tour bus lady was lovely she made us feel that we could ask her anything.
The packed lunch was perfect.
Thankyou.
T
Therese
April 2025
From Sweden
Traveled as
With family
- 23 years old
Excellent
A
Anonymous
April 2025
From United Kingdom
Excellent
The trip was well organised from start to finish. Brilliant communication from provider re joining points, plan for day and what you needed to take.
Michal our guide seamlessly took us through the entire day. He was respectful but informative and made a harrowing experience a memorable day.
A
Anonymous
April 2025
From United Kingdom
Excellent
R
Rainer
October 2024
From Germany
Traveled as
As a couple
- 33 years old
Great
Der Fahrer war absolut perfekt! Guter Fahrstil und viel Information über die Stadt und Tour im Auto. Leider müssen wir sagen, dass die Tourleiterin in Ausschwitz eine Katastrophe war! Sie zeigte durch Ihr Körpersprache und Erklärung, wie unmotiviert sie war. Ihr Englisch hätte besser sein können, man hatte keine ********** Fragen zu stellen. Wir haben andere Guides vor uns und hinter uns gehört, die viel mehr zum jeweiligen Punkt erklärt haben und auch sehr deutlich sprachen. Sie wirkten motiv
A
Anonymous
August 2024
From United Kingdom
Excellent
Well organised excellent service from driver and the guide
A
Anonymous
June 2024
From United Kingdom
Excellent
We took two tours with Hello Cracow during our visit and couldn’t recommend them enough. Our guides were knowledgeable and friendly, the updates from the office team regarding pick up locations, timings and coach number/driver name etc was extremely helpful. Highly recommend!
A
Anonymous
May 2024
From United Kingdom
Excellent
Great communication from tour company.
A
Anonymous
May 2024
From United Kingdom
Excellent
Everything went well, the tour was very informative, the tour guide was great and knowledgeable and respectful of the horrors that took place in Auschwitz-Birkenau. The audio headphones were great and we would definitely recommend this tour.
A
Anonymous
May 2024
From United Kingdom
Excellent
A
Anonymous
April 2024
From United Kingdom
Excellent
A sobering and moving experience. A privilege to have been able to pay respects to the many millions murdered at Auschwitz. Organisation was impeccable and the guide was outstandingly good - extremely knowledgeable and clearly sensitive to the impact the visit had on all who took part in the tour.
A
Anonymous
April 2024
From United Kingdom
Great
Was a good trip
A
Anonymous
April 2024
From United Kingdom
Excellent
A
Anonymous
April 2024
From United Kingdom
Excellent
Great service well organised
Would highly recommend both going on the tour and the wealth of knowledge provided by the tour guide.
A
Anonymous
February 2024
From United Kingdom
Excellent
A
Anonymous
January 2024
From Italy
Excellent
Tutto ben organizzato e le guide molto brave!
M
Mr Shaun Squire
November 2023
From United Kingdom
Traveled as
As a couple
- 44 years old
Excellent
At the age of 61 this is my first time abroad and it couldn't of gone any better.
A
Anonymous
July 2023
From United Kingdom
Excellent
It was a great help receiving WhatsApp messages from Michal on the day before. We all (group of 4) very much enjoyed the tour and were very impressed with our guide around the museum although, unfortunately, I have forgotten her name.
A
Anonymous
June 2023
From United Kingdom
Great
Pick up on time.Good comfy transport with air-conditioning.
A
Anonymous
May 2023
From United Kingdom
Excellent
A
Anonymous
March 2023
From United Kingdom
Excellent
This was a. very thought provoking visit. Marek our driver and co ordination did a great job and collected us on time and gave very clear instructions relating to collection points and meet up times. It was great being a smaller group and opposed to another co was far better.
A
Anonymous
November 2022
From United Kingdom
Excellent
Catered for our 4 month old provided a car seat as well. Let us take as many breaks as we needed due to the baby
A
Anonymous
August 2022
From France
Great
A
Anonymous
July 2022
From Italy
Great
T
Tineke
May 2022
From Netherlands
Traveled as
With friends
- 45 years old
Great
Zeer interessante rondleiding. Tijdsduur is te kort! Gids vertelde veel over waar we langskwamen, maar de groep was zo groot dat ze alweer andere dingen aan het vertellen was terwijl we het vorige nog niet eens hadden gezien. Hierdoor mis je regelmatig informatie. Iets meer tijd en rust zou heel fijn zijn geweest!
A
Anonymous
May 2022
From Italy
Great
Visita per turisti con poco tempo e vogliono un’infarinatura dei luoghi e degli argomenti. Precisa, puntuale. Seria. E molto abbordabile, rispetto ad altre, di identico livello e che costano anche il doppio
Ma è Come mangiare un menù turistico, la vera cena è un’altra cosa…
A
Anonymous
May 2022
From Italy
Great
Visita per turisti con poco tempo e vogliono un’infarinatura dei luoghi e degli argomenti. Precisa, puntuale. Seria. E molto abbordabile, rispetto ad altre, di identico livello e che costano anche il doppio
Ma è Come mangiare un menù turistico, la vera cena è un’altra cosa…
A
Anonymous
April 2022
From Germany
Excellent
Der Service war ausgezeichnet, alles war perfekt geplant. Aber was mich am meisten beindruckt hat war die Führung durch Museum und Auschwitz-Birkenau durch den Guide. Er hat durch seine sehr persönlichen und eindrucksvollen Schilderungen eine tiefen Eindruck hinterlassen.
A
Anonymous
February 2022
From Spain
Excellent
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