Free Cancellation
Language:
English
Mobile voucher accepted
Duration: 20 Minutes
Do this because
Insider insights, just for you – Your TUI Local Expert shares personal tips and tailored ideas to match your vibe
Make the most of your holiday – No need to spend hours Googling – your ideal itinerary is just a call away
Super easy and personal – It’s a relaxed 20-minute video or phone chat – you choose – all from the comfort of home
What to expect
Think of this as your personal travel insider – someone who knows your destination like the back of their hand. When you book the TUI Local Expert service, you’ll be matched with one of our brilliant destination insiders for a one-to-one chat before you fly. Whether you’re into hidden beaches, food markets, or family-friendly days out, your TUI Local Expert will help you shape the perfect trip based on your interests. They can also recommend the best experiences and excursions to suit you or give tips on restaurants, car rental services, and lots more besides.After booking, you’ll get a short survey to let us know what you’re curious about – then you can leave the magic to us. Just so you know, our local experts come from different countries, so appointments will be in English.
What's included
A 20-minute video or phone call with a TUI local expert before your holiday
Personalised itinerary ideas and expert recommendations based on your interests
A summary of your expert’s tips emailed straight to you after the chat
What's not included
Your local expert won’t be able to make changes to your TUI booking (flights, hotels, etc.)
No booking of extras like transfers or flight extras (seat reservation, meals onboard, extra luggage)
The TUI Local Expert service is only available before you travel – not while you're on holiday
What to remember
Book your chat with a TUI Local Expert in advance – Pick a time and date before your holiday that suits you. All appointment times are listed in your home time zone
Choose your vibe – After booking you’ll receive a confirmation email including a quick survey to share your travel interests and whether you’d prefer a phone or video call. Please fill this in at least a day before your appointment
Use the same email – Make sure to book your TUI Local Expert session with the same email as your TUI holiday booking – it keeps everything nice and simple
Booking Fee
Good news! No extra fees are applied to this booking.
Cancellation Fee
Receive a 100% refund if you cancel up to 1 day before the experience begins