Great
My partner is disabled, and uses a wheelchair for longer distances, we was told the coach would come down and be one step on, it turned out to be 5 steps, which she had to crawl up, causing bruises to her legs this was the only down side, the tour guide Popi was amazing, the parts of the palace we couldn't see, she caught us up at the end, and showed us what we missed. And that Uneso are making it more disability friendly, the heraklion city tour was insightful and informative.