Poor
First, at the very beginning of the trip, although we were told to be at the bus stop 10 minutes early so that someone from the crew could check us in, which we did, the bus itself was an additional 10 minutes late. This meant that we were standing in the strong sun with the children for 20 minutes completely unnecessarily. When the bus finally arrived, nobody even got off to check or call our names; we simply got on and had to ask whether we were on the passenger list. Another thing we did not