Remember to come prepared for the mountain environment and respect the rich flora and fauna along the way
Please note: Official supplier entry tickets will be delivered via email, close to the booked date. These official tickets from Pont Tibeta Canillo must be presented by the client on the day of the activity for access. The TUI Musement voucher alone is not sufficient for entry - you must have the official tickets from Pont Tibeta Canillo
Please ensure to take your bus 30 minutes prior to the time indicated on your ticket
Palau de Gel is a sports center featuring a 1,800 m² (60x30 m) Olympic ice rink suitable for all levels. Long pants, long socks, and gloves are mandatory. It is recommended to wear a jacket. Children under 8 years should be acompanied by adults. Children aged between two and five can ice skate for free as long as they're accompanied by an adult
Opening hours of the ice rink:
March - 5th April: Monday to Sunday, 12:00pm–2:00pm and 4:30pm–7:30pm;
6th April -May: Tuesday to Friday, 4:30pm–6:30pm; Saturday to Sunday, 12:00pm–2:00pm and 4:30pm–7:30pm;
June: Tuesday to Friday, 4:30pm–6:30pm; Saturday to Sunday, 12:00pm–2:00pm and 4:30pm–7:30pm;
July: Monday to Friday, 5pm-8pm; Saturday to Sunday, 12pm-2pm, 5pm-8pm;
August: Monday to Sunday, 12:00pm–2:00pm and 5pm–8pm.
For the most up-to-date opening hours, please refer to the official Palau de Gel website
If a package including the ice rink at the Palau de Gel is booked, all activities must take place on the same day
Not suitable for guests who suffer from travel sickness
Not suitable for guests with cardiac or respiratory problems
Not suitable for wheelchairs
Not suitable for those with reduced mobility
Children must be supervised by an adult (over 18 years) at all time
Bring suitable footwear
Bring warm clothes
Food and drinks not included
Not suitable for those with reduced mobility due to moderate walking distance during tour
Not suitable for those with a fear of heights