Club Mobay Airport VIP Lounge

Escursioni e tour in giornata

Montego Bay, Giamaica

from 1361 reviews
4.38/5
Annullamento gratuito
Lingua: Inglese
Voucher mobile accettato
Duration: 2 Hours
Conferma istantanea
Tour guidato
e-Voucher
Tour di gruppo

Fai questo perché

Personalised service for arrival and fast-track security clearance
Full use of Club MoBay lounge on departure
Choice of packages for both arrival and departure
Unlimited complimentary Wi-Fi, light snacks and beverages

Cosa aspettarsi

Travel in style from start to finish with the full VIP service at Montego Bay airport. Avoid all the usual hassle as the team from Club Mobay assist you on both arrival and departure. Kick off your holiday with fast track through customs, security and immigration. Then on your return journey, enjoy access to the all-inclusive departure lounge.You'll experience Jamaican hospitality as its best on landing. Met by the Club Mobay team, you'll feel like a true VIP when you see them holding a paddle card with your name. Whisking you through dedicated priority lanes for customs, security and immigration, you'll be shown to the arrival VIP lounge with comfortable seating, where you can enjoy drinks and snacks or read the newspaper as you wait for your transfer. Before you know it, you'll be on your way to the hotel.And for the journey home, once you've checked in, the VIP service sees you sail through fast track security and into the comfortable departure lounge. There's complimentary drinks, snacks and Wi-Fi, as well as a separate lounge for families, complete with a play area for kids. You can even indulge in one final act of holiday pampering at the Club Mobay in-house spa. It's your holiday, so why not travel in style?Important - Please complete all flight details in order for your booking to be confirmed:Departure Lounge: Fill in the flight number and departure dateArrival & Departure Lounge: Fill in the arrival & departure flight numbers & datesArrival Lounge: Fill in the flight number and arrival date

Cosa è incluso

Admission fees
Drinks
Snack
Fast track security
Wi-Fi
Personalised service
Selected VIP package

Cosa ricordare

All passengers' full names are required at the time of booking
This service is not available to passengers arriving and going straight on to a cruise

Fornitore

TUI JAMAICA LTD

Commissione di prenotazione

Buone notizie! Non sono applicati costi aggiuntivi a questa prenotazione.

Commissione di cancellazione

Ricevi un rimborso del 100% se annulli fino a 1 giorno prima dell'inizio dell'esperienza

Where

Sangster International AirportMontego BayJamaica
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Only available in Inglese
from 35,27 USD
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Reviews

great

4.4/5
Based on 100 reviews from verified customers
All ratings (1361)
59%
27%
12%
1%
2%
S

SP

March 2026
From Regno Unito
Traveled as With friends - 46 years old

Great

H

Harrison

March 2026
From Regno Unito
Traveled as With family - 48 years old

Average

The offer is quite misleading saying you miss the queues and go straight to the VIP lounge. But yet you have to get in line for your baggage drop off. In turn this then stops you having the full time you paid for ie I booked 12.00 - 16.00hrs but checking didn’t open until around 13-40hrs. Then you have to find the desk only to be told to find another desk. Then your pointed out the way to go in the add it makes out you are escorted on arrival. All in all miss leading
S

Steve Olly

March 2026
From Regno Unito
Traveled as As a couple - 49 years old

Poor

I didn't think the food was very good. Not a lot to choose from as choice was limited. It appears that staff were preparing to not put too much out as we were last flight out of Montego bay. We left lounge for flight but staff were busy cleaning up to close for the night.
M

Mrs F L Flanagan

March 2026
From Regno Unito
Traveled as With friends - 25 years old

Great

Firstly we was delayed taking off ( nearly 3hrs) The flight its self was okay. Staff on board were lovely. Once we arrived in Jamaica its was nearly 2hrs getting through immigration and baggage reclaim. Coming home to Manchester was a lot more smoother and was very impressed with the new E gates. From landing to clamming bags and to picks up its was 20mins, very pleasant experience.
D

Diane

March 2026
From Regno Unito
Traveled as As a couple - 53 years old

Great

Having fast track through security was a bonus. Lounge very comfortable with adequate food and drinks
J

JA

March 2026
From Regno Unito
Traveled as As a couple - 48 years old

Great

The lounge looked lovely, however as the TUI check in queue was so long, by the time we bought a couple of items on duty free we only had 15 mins in the lounge. So was unable to enjoy the facilities.
P

Pariskunta

March 2026
From Finlandia
Traveled as As a couple - 30 years old

Excellent

J

Judith

March 2026
From Regno Unito

Excellent

Spacious , and restful with lovely food, good drinks and fabulous staff
J

Jolene & Matt

March 2026
From Regno Unito
Traveled as As a couple - 30 years old

Excellent

There was nothing I didn’t enjoy and it was well worth the money. If I had to make a suggestion it would be that on entering all food options are pointed out. We arrived and were seated next to the small buffet, this buffet was great but when we went to the loo we noticed there were other larger buffet offerings. This is definitely not a complaint as the small buffet was lovely, the service was excellent and put the London Gatwick Premier Lounge to shame.
T

Tina

March 2026
From Regno Unito
Traveled as With friends - 49 years old

Great

N

Nic

March 2026
From Regno Unito
Traveled as As a couple - 11 years old

Poor

Staff were all very rude like they couldn’t be bothered to speak to you and rushed you in and out We paid premium with Tui anyway so was expecting the lounge to come with it, to have to pay extra was pointless
G

Granny

March 2026
From Regno Unito
Traveled as As a couple - 57 years old

Excellent

Premium economy on board is great. The lounge at Gatwick is a nice start to the holiday. We were only disappointed at the baggage reclaim at Gatwick when our premium luggage took 40 minutes to appear.
K

Karen

March 2026
From Regno Unito
Traveled as With friends - 37 years old

Excellent

We only used the departure lounge but it was very enjoyable with lovely welcoming staff and table service for drinks. The food buffet had a good selection and was frequently replenished.
J

Julia

March 2026
From Regno Unito
Traveled as As a couple

Excellent

Great service on site, delicious food and dtink
N

Neil

March 2026
From Regno Unito
Traveled as As a couple - 27 years old

Poor

Poor interactions from staff. Were sent from place to place with no clear direction of where to go. The VIP security line was much slower than the regular line. Ended up in the smallest lounge with poor food selection and due to the delays we had less than half the time allotted before boarding. Absolute waste of money
K

Kathy

March 2026
From Regno Unito
Traveled as As a couple - 46 years old

Excellent

Staff were very friendly and announcements were clear regarding flight times
D

Debs

March 2026
From Regno Unito
Traveled as As a couple - 42 years old

Excellent

Quick and easy to get to Food and drinks good Good value for money
L

Lee

March 2026
From Regno Unito
Traveled as As a couple - 23 years old

Great

The arrival Mobay lounge was good however you pass through the airport to the transfer so quickly that it felt a little unnecessary The departure lounge was fantastic value for money and would recommend We were delayed on our return flight for over 2 hours so the lounge was a life saver!
H

Happy Canary

March 2026
From Regno Unito
Traveled as With family - 42 years old

Excellent

L

Lovely experience

February 2026
From Regno Unito
Traveled as As a couple - 44 years old

Excellent

All was great, only in the VIP lounge the soap dispenser in the rest room was empty.
J

Janice

February 2026
From Regno Unito
Traveled as Alone - 43 years old

Excellent

Staff were lovely friendly. Disappointingly there were no local sodas like Champagne, Grape, Pineapple as a final Jamaican send off for non alcoholic drinkers. Would be nice to have some local cakes/bun even ice cream like Grape Nut?
P

Paul Shanahan

February 2026
From Regno Unito
Traveled as With friends - 42 years old

Average

The lounges are well worth it , but baggage reclaim at Jamaica was terrible ! The worst I’ve ever experienced, a free for all with airport staff throwing off cases that were unreachable given the crowd of passengers on the flight its was a very bad experience
R

Roger

February 2026
From Regno Unito
Traveled as As a couple - 57 years old

Excellent

Lady who guided us through passport and security was very pleasant and professional.
J

Jay & Shobha

February 2026
From Regno Unito
Traveled as As a couple - 53 years old

Poor

Booked thu TUI rep, on arrival had to wait 25mins as our booking was not on their list. Very disappointing!! The food provided was cold and not enough vegetarian food available. Only had 45mins in the lounge. Will not recommend this to anyone
C

C&D

February 2026
From Regno Unito
Traveled as As a couple - 35 years old

Excellent

We had no issues
S

Sir Charles

February 2026
From Regno Unito
Traveled as Alone - 40 years old

Excellent

Staff were great, friendly and very helpful.
N

Normunds Melderis

February 2026
From Regno Unito
Traveled as As a couple - 28 years old

Excellent

B

b19aus

February 2026
From Regno Unito
Traveled as As a couple - 46 years old

Excellent

C

Caroline

February 2026
From Regno Unito
Traveled as As a couple - 42 years old

Average

L

Leenliz

February 2026
From Regno Unito
Traveled as As a couple - 46 years old

Excellent

All was fine and dandy friendly staff who helped
J

Janet

February 2026
From Regno Unito
Traveled as With family - 50 years old

Excellent

P

Peter

February 2026
From Regno Unito
Traveled as As a couple

Excellent

All good
G

Geoffrey

February 2026
From Regno Unito
Traveled as With friends - 48 years old

Excellent

A speedy collection
J

Jax

February 2026
From Regno Unito
Traveled as As a couple - 44 years old

Excellent

Very efficient we got through the airport without any hold ups and saved lining up with everyone else .
N

Neurodivergent Dale

February 2026
From Regno Unito
Traveled as Alone - 39 years old

Excellent

An amazing service, from arrival to departure.
T

Trev H

February 2026
From Regno Unito
Traveled as As a couple - 48 years old

Excellent

Brilliant happy, cheerful, friendly young lady who was bubbly, enthusiastic and checking we were ok all the time
J

John

February 2026
From Regno Unito
Traveled as With friends - 47 years old

Average

Every time we fly with you your light 1 hour delay from Birmingham last time we came jamaica 2 days delay coming home extra legroom room a joke hardly any difference now you have included xxl leg room big con just getting more money women next to us on plane didn't even pay for extra legroom but got a seat for normal price .food terrible on plane .staff on plane very nice ?? but if we had choice of another airline from Birmingham to jamaica we would defo change airlines
M

Mrs c Willis

February 2026
From Regno Unito
Traveled as As a couple - 55 years old

Excellent

Everything was fantastic 0n arrival the staff took us straight through fast track immigration help us with everything till we got to the door wich was so fast and very helpful that was worth the money in itself we if we go again we will definitely do the same again pity this sort of thing isn't in more airport
T

Theresa

February 2026
From Regno Unito
Traveled as As a couple - 50 years old

Great

Not much choice on food.
S

Stu & Sarah

February 2026
From Regno Unito
Traveled as As a couple

Excellent

R

Rach

February 2026
From Regno Unito

Excellent

Great service and good 5*
M

Michelle

February 2026
From Regno Unito
Traveled as With family - 41 years old

Great

No concerns. Enjoyed the experience.
A

Anonymous

February 2026
From Stati Uniti

Excellent

D

Dean Baker

February 2026
From Regno Unito
Traveled as As a couple - 45 years old

Excellent

A

Anonymous

February 2026
From Stati Uniti

Excellent

Great value for food and drinks!
D

Disappointed travelle

February 2026
From Regno Unito
Traveled as As a couple - 43 years old

Poor

The lounge itself was lovely with good food and drinks....however due to rude and unhelpful staff at check-in leaving us standing and waiting well over an hour till we got to the lounge we only had about an hour to spend in the lounge
A

Ann

February 2026
From Regno Unito
Traveled as As a couple - 47 years old

Great

J

Jacquip

February 2026
From Regno Unito
Traveled as As a couple - 43 years old

Excellent

Hotel was excellent only that after paying some 7,598.22 was further requested to upgrade for another 1,280 USD really?!!
K

Kel

February 2026
From Regno Unito

Great

K

Keith

February 2026
From Regno Unito
Traveled as As a couple - 63 years old

Excellent

It cost a fair bit but it was worth it for the ambiance and surroundings. Staff were friendly and helpful and it compares favourably with the Number One lounge at Birmingham Airport.
K

Karen

February 2026
From Regno Unito
Traveled as As a couple - 39 years old

Excellent

S

Sean

February 2026
From Regno Unito
Traveled as With family - 20 years old

Great

Fast track was convenient. Good was a good standard. Drinks were very good. What we found best was the small children's play area which meant that we could relax before the flight whilst the children were able to play safely. Would definitely book again
D

Dale Allard.

February 2026
From Regno Unito
Traveled as Alone - 39 years old

Excellent

The young lady was amazing, whisked me straight through to security, jumping all the long queues, introduced me to the TUI Rep and then took me to the lounge for a grateful Red Stripe. As a Neurodiverse person, airports are extremely anxiety provoking, and this service took all of that away. I can't thank you enough ????????
G

GEORGE

January 2026
From Regno Unito
Traveled as Alone - 44 years old

Great

It agreat expieriance i fiully injoyed my time
A

Andrew Yates

January 2026
From Regno Unito
Traveled as As a couple - 57 years old

Great

Well worth the expense as the departure hall at Mobay has little area to relax and we were in the lounge for 90 minutes with food and drink available at no charge with room to sit and relax before a long flight
P

Peter, Wrexham

January 2026
From Regno Unito
Traveled as Alone - 43 years old

Great

good end to holiday - would definitely use again
T

Tony

January 2026
From Regno Unito
Traveled as As a couple

Excellent

We were placed in an annex area which was much poorly decorated than the main area, it felt a much cheaper environment.
A

Anonymous

January 2026
From Stati Uniti

Excellent

D

David Mitchell

January 2026
From Regno Unito
Traveled as With friends - 37 years old

Great

H

Hector J

January 2026
From Regno Unito
Traveled as As a couple - 53 years old

Excellent

Montego Bay VIP / Express was better than expected! Food, Drinks, comfort and relaxed environment ????????
S

Susan

January 2026
From Regno Unito
Traveled as As a couple - 53 years old

Excellent

D

Dean

January 2026
From Regno Unito
Traveled as As a couple - 29 years old

Average

Service on the from Birmingham to jamaica was very good even though it was a hour late ,the Service back the training of staff and the way they communicated with passengers was awful and the way they spoke to us , a 2 1/2 hour delay because we were told no food on the plane ,no vip Lane just a complete mess .I expected more from tui thanks Mr Edmonds
S

SAGraham

January 2026
From Regno Unito
Traveled as With family - 39 years old

Excellent

From start to finish, was fast. We were picked up on exiting the flight and walked through the airport through fast track and helped with our luggage - without this you will be among the confused at Mo’Bay not knowing where to start. Only thing they have no control over is the speed of when your luggage arrives so a lot of people that didn’t have this caught up. Still, I would highly recommend and would defo do again.
E

Eve

January 2026
From Regno Unito
Traveled as With friends - 38 years old

Great

I think if the offer was to be longer in the lounge that would have helped. As although I was there 3.5 hours before departure it took so long to get through check-in, security and duty free I only had an hour. It didn't feel like enough time.
F

Fredricomc

January 2026
From Regno Unito
Traveled as As a couple - 39 years old

Excellent

Could do with a lick of paint to be honest More bins need providing around resort
U

Uli

January 2026
From Germania
Traveled as With family - 35 years old

Great

R

Rose/Len

January 2026
From Regno Unito
Traveled as As a couple - 43 years old

Great

I enjoyed the privacy once we got in. The food choice in Montego bay could of been better.
C

Chris D

January 2026
From Regno Unito
Traveled as With family - 45 years old

Excellent

S

STEVEN

January 2026
From Regno Unito
Traveled as As a couple - 52 years old

Excellent

Was very quiet this time at the airport due to all the cancellations the hotels have had due to the hurricane so didn't really need the service but didn't know at the time of booking.
N

Natasha

December 2025
From Regno Unito
Traveled as With family - 32 years old

Excellent

Worth every penny! A little disorganisation by the local staff re which lounge to use but once we were in it was fab
B

Bill

December 2025
From Regno Unito
Traveled as With family

Great

D

Dugz

December 2025
From Regno Unito
Traveled as As a couple - 43 years old

Excellent

H

Helen

December 2025
From Regno Unito
Traveled as As a couple - 42 years old

Excellent

J

Jo

December 2025
From Regno Unito
Traveled as As a couple - 38 years old

Great

Warning they dont keep you up dated on flight information we along with 10 others nearly missed our flight. This needs to.improve.
D

Dave and Sarah

December 2025
From Regno Unito
Traveled as As a couple

Poor

No one met us to take us to the lounge. Only had 45 minutes there. Definitely not worth the $70 paid
G

Gayle Moore

November 2025
From Regno Unito
Traveled as As a couple - 36 years old

Excellent

6

61

November 2025
From Regno Unito
Traveled as With friends

Poor

The only positive that I enjoyed was our pick up transport from the airport to our resort in Montego Bay at Catalonia. We booked an excursion for Sandy Bay and that was cut short therefore we did not get the full value of what we paid for. We booked a return trip to the airport and that too was paid for but we never used it because the airport in Montego Bay was destroyed due to hurricane Melissa. We tried reaching out to TUI, however we were unsuccessful. I would like to know about a refund
C

Charlotte B

October 2025
From Regno Unito
Traveled as With family - 25 years old

Great

The breakfast needed to be improved the scrambled eggs felt like it came out of a packet/ microwave in 2025 everyone really good scrambled eggs but it was a nice painful Lounge
A

Anonymous

October 2025
From Stati Uniti

Excellent

I could not get a ticket into Club Mobay for My departure flight out of Montego Bay. Musement was the only company that got me in! Highly recommend!
A

Anonymous

October 2025
From Stati Uniti

Excellent

R

Robert

October 2025
From Regno Unito
Traveled as As a couple - 16 years old

Excellent

T

Tess D

October 2025
From Regno Unito
Traveled as Alone - 34 years old

Excellent

I would recommend this service to anyone arrivals was great and departure lounge was good
D

Di

October 2025
From Regno Unito
Traveled as As a couple - 42 years old

Great

M

Michaela Strutt

October 2025
From Regno Unito
Traveled as As a couple - 24 years old

Poor

The transfer coach arrived late to pick us up from the hotel and when we arrived at the airport, we were queueing at the check in desks for over an hour and a quarter. By the time we were checked in, got through security and finally arrived at the lounge, we had 20 minutes - $70 for 20 minutes is not good value at all. We managed to grab 1 drink but didn’t have chance to finish it. Most of the food dishes were empty so overall a very bad experience. Tired, rushed, hungry and thirsty!!
A

Anonymous

October 2025
From Regno Unito

Excellent

Staff were very friendly and helpful and made us very welcome, our assistant got us through everything quickly and without any stress and the lounge staff were great, would definitely do it again.
I

Ian Lamb

October 2025
From Regno Unito
Traveled as With family - 32 years old

Excellent

We had a young lad assist my wife in a wheelchair right from the airplane door to the coach. Couldn’t have asked for a nicer person. Also the club mobay lad was fantastic. Thanks.
L

Lisa

October 2025
From Regno Unito
Traveled as With family - 39 years old

Great

Lounge wasn't clean, toilet doors didn't lock & food selection was extremely poor compared to a year ago. Staff were not attentive, my daughter even got approached by a member of staff saying how his wife was pregnant with their 5th child & she was bored & would love a colouring book like that!
T

TRACY

October 2025
From Regno Unito
Traveled as As a couple - 45 years old

Excellent

what can i say, AMAZING.
A

Alan

October 2025
From Regno Unito
Traveled as As a couple - 40 years old

Excellent

One thing I think could be improved Level of detail to service for premium travelers on return journeys should match level of service for outgoing journeys.
J

John cooper

September 2025
From Regno Unito
Traveled as As a couple - 47 years old

Excellent

No complaints at all. Meet by a fantastic young lady with a beautiful smile made the process completely stress free. 5 star.
J

Jen

September 2025
From Regno Unito
Traveled as With family - 42 years old

Excellent

A

Adele Mitchell

September 2025
From Regno Unito
Traveled as Alone - 43 years old

Poor

I booked for my departure. The queue at check-in was enormous. I told staff at the queue I had booked the lounge. No one met me at security to 'sail through'. I had to ask at a shop where the lounge was and directed to the lounge nearest my departure gate. It was full and was instructed to go to the other lounge, I got there at 15:30 and they were calling to board 5 minutes later. I threw some food down and left feeling extremely stressed. Not the relaxing experience the description evokes
A

Allison Wilkins

September 2025
From Regno Unito
Traveled as As a couple - 40 years old

Poor

Lounge ok but due to taking so long to come through check in we only had 20 mins in here to eat drink use the restroom Certainly not a chilled experience very rushed not worth the money
J

J nixon

September 2025
From Regno Unito
Traveled as As a couple - 41 years old

Excellent

As always, it’s lovely to see the name card and smiling face after such a long flight.
G

GL

September 2025
From Regno Unito
Traveled as Alone

Excellent

T

T.c

September 2025
From Regno Unito
Traveled as As a couple - 13 years old

Poor

We are very let down. Booked in tui store, was told 2 hours in there, after a horrible flight that was delayed. We had a drink passed to us and didn’t even get the use we was promised at this lounge! I’m gutted we lost money we struggled to use in the first place
S

Suffy

September 2025
From Regno Unito
Traveled as With friends - 22 years old

Poor

Staff on arrival was amazing but the vip lounge was to busy no where to sit over booked and did not use the service
J

Jamie Navarro

September 2025
From Regno Unito
Traveled as As a couple - 40 years old

Excellent

We were met at the air bridge by Monday staff escorted straight through immigration instead ofa nearly 2 hours wait unfortunately although we had paid to go fly premium our cases were one of the last off so that held us up for half an hour but then went straight through security and guided to a lounge for a rum punch while our guide went outside to make sure our taxi was there absolutely fantastic service shame about our cases taking so long
S

Sartheskiier

September 2025
From Regno Unito
Traveled as As a couple - 44 years old

Great

Only used the VIP for departure. Comfortable seating. No pushing and shoving to get a seat. Good supply of savoury food - lacking in deserts though. Drinks freely available from machines and can help yourself to as many as you want. Would highly recommend.
C

Christine

September 2025
From Regno Unito
Traveled as As a couple - 39 years old

Great

Ground staff at the departure gate were ineffective in managing a last minute change of aircraft calling customers back and forth to the gate to check their boarding passes to check if the seat they reserved was still available. This caused confusion on the ground and when passengers boarded the aircraft. Cabin crew (one in particular) lacked a friendly approach and by his facial expressions when I requested a refill of wine at my meal, made me feel I was asking for something unreasonable.

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