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Heraklion Watercity Waterpark with Transfer
Tickets and events
Crete, Greece
4.1/5
Annulation gratuite
Langue:
Bon mobile accepté
Duration: Fixable
Faites cela, parce que
High-octane rides such as Black Hole and Kamikaze
Shallow options for smaller kids
Sun lounging terraces
A range of bars and eating options
À quoi s'attendre
A day in the waterpark is the ultimate family holiday activity. The mix of high-octane thrills and relaxing fun means there's something for everyone and very mood. And that's Watercity themed waterpark down to a T.Watercity in Anopolis is a maze of white-knuckle rides and meandering chutes framed by sunbathing terraces, restaurants and gardens. Take things easy in the sunshine as the children throw themselves into the Black Hole, shoot down the Kamikaze or rush along the Crazy River – or maybe join them for the whitewater thrills.There's also a huge swimming pool and wave pool, plus two shallow numbers for tiny tots. If you want something more relaxing, you can float down the Lazy River or unwind in the giant outdoor whirlpool. When it's time to refuel, you'll find plenty of places to rest up, too, including an ice cream stand, cafes, bars and restaurants serving a great range of tasty eats.
Ce qui est inclus
Transport
Watercity Waterpark entrance ticket
Ce qu'il faut retenir
Slides are categorized into three levels depending on height rather than age
Level 1 slides and smaller pools are suitable for children under 90cm
Level 2 slides are suitable for children between 90-140cm
Level 3 slides have a minimum height restriction of 140cm and are labelled 'extreme'
Adult price applies for children over 140cm
Child price applies for children under 140cm
Food and drinks not included
Bring money for extras or gratuities
Fournisseur
TUI Hellas Travel, Tourism and Airlines SA, with Tax Number 094469778 and Travel License Number 0261Ε60000126100
Frais de réservation
Bonne nouvelle ! Aucun frais supplémentaire n'est appliqué à cette réservation.
Frais d'annulation
Recevez un remboursement de 100 % si vous annulez jusqu'à 1 jour avant le début de l'expérience
Reviews
great
4.1/5
Based on
64 reviews from verified customers
S
Shazza
September 2025
From United States of America
Traveled as
With friends
- 5 years old
Excellent
Bus was late picking up and it wasn’t clear exactly where it was picking us up from
T
Timms
September 2025
From United States of America
Traveled as
With family
- 43 years old
Great
No communication from the guide simply took our name and that was it half way to the rate Roark he got of the coach with no explanation as to why and did t get back on. On arrival at the water park it wasn’t explained what to do or how to get tickets literally the driver just held up a board with the time to come back to the coach. The coach was extremely warm and the climate control was not working. Water park was awesome
L
L.S
September 2025
From United States of America
Traveled as
As a couple
- 8 years old
Great
The waterpark's slides were great. Nice food, and we had just enough time there to feel satisfied we got the most out of it, whilst also not having too much time that we were waiting arund to go back. However, the staff at the waterpark were often quite rude, and generally the safety was not ideal. We hurt ourselves on the slides more than once, and we saw a woman with a broken ankle so it was clearly an issue for everyone. Also, the transfer was late. Overall though, was a good day out.
C
Cowol
September 2025
From United States of America
Traveled as
With family
- 14 years old
Great
Goules pick up. Waterpark was great. Some of the pools needed a little clean. Transfer needs serious improvement. Was 20 minutes late despite being first pick up but did only take 20 mins to get there. No information regarding return pick up was given in the TUI app, during or post booking. Only found out about this when we were dropped off. Highly recommend adding some info about this in the experience description. Water park was fun, good selection of rides. Park needed more shade areas.
J
JoLo37
August 2025
From United Kingdom
Traveled as
With family
- 29 years old
Average
Available water slides were good, not enough to be entertained all day. Was ready to leave by 1pm. The park is looking tired and in need of maintainance. Lazy river is basically non-moving so you have to push yourself around. My son also cut his toe open badly against a sharp edge on a pool step which will need stitches. It would have been good if there was the option of an earlier bus back as we had to get a private taxi which cost €60 to return to Nana Golden Beach
K
K Jag
August 2025
From United States of America
Traveled as
With family
- 27 years old
Average
Everything about the waterpark was great, the only disappointment was the transfer, picked up at 10am from the hotel, arrived at the waterpark at 11am after picking up at other hotels, then told transfer back is 5pm, waterpark didn't close until 6.30pm so why couldn't the pick up time be 6pm after getting through reception at the waterpark and getting changed etc, it was 11.30am so only had less than 5 hours in the park before getting sorted for the transfer back, very poor!!
J
JoJo Greg
August 2025
From United States of America
Traveled as
With family
- 27 years old
Poor
Waterpark fine Transfer terrible. 2.5 hours to get there, 2 hour journey home on a bus that was dated with air conditioning that does work. The depart from hotel was 9:20, by time got to park was midday (too late). Transfer home at 5pm. We essentially pay entrance but miss around 3 hours of time in park which i believe is open 10-6. Spent as much time on bus as at park. Not great experience or value for money overall
B
Baldy Man
August 2025
From United Kingdom
Traveled as
With family
- 42 years old
Great
The water park itself was pretty good … However the transfer coach arrived over 20 minutes late at our pick up point and we were beginning to think we’d gone to the wrong place or he’d simply missed the stop. It took me a while to locate the contact number for the experience and get the booking ref etc off my phone and key into the automated answering service. The help was pretty poor in this respect. Glad to say that when I did finally get through the bus arrived.
A
Andy
August 2025
From United States of America
Traveled as
With family
- 36 years old
Poor
Trip was booked in for the wrong day, so we rescheduled. Transfer never turned up. Kids crying with disappointment after looking forward to it all week. No response to phone calls. Took our money and disappeared. Avoid at all costs.
N
Natasha Williams
August 2025
From United States of America
Traveled as
With family
- 23 years old
Poor
The transfer to the water park took 2hrs 20 mins and 2 hrs on the way back so we spent as much time on the coach as we did in the park. There was very little if not any air conditioning on the coach which was horrendous. We were told to return to the coach for 5pm and were left on the coach for half an hour. Whilst the information said the experience was 8 hrs, information on the estimated transfer time would have been helpful especially with a neurodiverse child
A
Ally
August 2025
From United States of America
Traveled as
As a couple
- 8 years old
Poor
The bus never arrived
B
Boris Johnson
August 2025
From United States of America
Traveled as
With family
- 22 years old
Excellent
Lots of slides but sometimes the queue was a bit too long so we didn’t get to experience all of them. Some areas such as the lazy river and the jacuzzi felt a bit lacking in maintenance (broken tiles etc) Overall, everyone enjoyed it and it was reasonable value for money
J
Jen
July 2025
From United States of America
Traveled as
With family
- 23 years old
Excellent
Transfer was good, on time and not too long considering the other stops along the way. Park a little run down but still very enjoyable.
T
tracy
July 2025
From United States of America
Traveled as
With family
- 27 years old
Average
Needed longer in the park after a,small bus collected us we then had to transfer onto a. Bigger. Us tjat took nearly 2 hours to get there we did not get there till 11isj then had to leave at 5pm
A
Anonymous
July 2025
From United States of America
Great
The park is really good, not too expensive for things whilst there, clean and lots of do. Queues are not too bad either. Lots of walking if you aren’t physically able, but you can take it bit by bit. Only niggle was the pizza we ordered took ages. Transfer communication back could have been better.
A
Alex S
July 2025
From United States of America
Traveled as
As a couple
- 13 years old
Poor
The coach transfer isn't organised with TUI, it's with the water park directly. It turned up 35mins late and was so full people had to stand (which was very dangerous). The waterpark itself was average, there's not many two people slides and parts of the park were dirty. I wouldn't go back again.
D
Dibs71
July 2025
From United States of America
Traveled as
With family
- 36 years old
Average
Transport to pick up was over 30 minutes late which distressed my autistic daughter. We were advised to walk to a local hotel for pick up but the coach went to our hotel as well. The park is aimed at younger children and was small. I wouldn’t recommend for teenagers
T
Terry Sully
June 2025
From United States of America
Traveled as
With family
- 53 years old
Excellent
Some of the rings were under inflated
J
Jeanette
June 2025
From United States of America
Traveled as
With family
- 26 years old
Excellent
A
Anonymous
September 2024
From United States of America
Excellent
D
Dee
September 2024
From United Kingdom
Traveled as
As a couple
- 37 years old
Great
Nice driver. Waterpark overall a great day out. Park organisation a bit slapdash for info/signage on how to sort out a locker & queuing for Sidewinder, stairs there are for 2 rides, go straight to top for Sidewinder, past those waiting for lower slide. Lots of insects & leaves in swimming pool. Queues for slides not bad, max wait 10 mins. Queued to have 'purchases' totted up then immediately queued again elsewhere to pay. Around 25 mins queuing just to pay & exit. Still a great day though.
A
Anonymous
August 2024
From United Kingdom
Excellent
The water park was lovely, clean and well organised. Reading other reviews I was a bit nervous to go - but queues were fairly short, there were plenty of tubes to use in the slides and it was really good fun.
Food is excellent and well priced.
Would really recommend
L
Luke Thomas
August 2024
From United States of America
Traveled as
As a couple
- 3 years old
Great
We got on all the slides, queues were as expected within the park, around 10-15 mins wait (maybe 20 max) There was plenty of time provided and clear instructions from the guide when we were due back and the bus number we were. All information provided prior to the trip was accurate and up to date. We were picked up and dropped off right at hotel reception/entrance.
M
Mel
August 2024
From United States of America
Traveled as
With family
- 10 years old
Great
Apart from our transfer being quite late, this was a good day out
R
robbie
July 2024
From United Kingdom
Traveled as
With family
- 25 years old
Great
park was good fun. no complaints and queues were not big like other places
L
Louise Travels
June 2024
From United States of America
Traveled as
With family
- 28 years old
Excellent
All information was clear - timings, information regarding wristbands for payment, lockers etc. The park itself was fabulous - clean, something for everyone. A great day out for all the family!
P
Paul welch
May 2024
From United States of America
Traveled as
With family
Great
It was a typical holiday water park, unfortunately it was pouring down in the morning the day we booked It was end of may and the pools were pretty cold but ok once you got used to it, the company come to pick us up and dropped us off in a mini bus which was good
C
Catherine
September 2023
From United States of America
Traveled as
With family
Great
Great park, was late being picked up but once there the experience was good. Only niggle was trying to get a rubber ring for the slides as people kept hold of them but got some in the end.
L
Louise
September 2023
From United States of America
Traveled as
With family
- 20 years old
Great
The waterpark was good with a variety of slide and it was not too busy. The driver arrived on time and was polite and friendly and gave all information we needed for return trip back to hotel
K
Keith Shackleford
September 2023
From United States of America
Traveled as
With family
- 40 years old
Great
Overall our experience was very good, the transfer time from Rethymno is very long, over 2 hours. It would be better if the transfer time from a particular hotel to the Waterpark was accurately given. While the 2+ hours transfer didn't impact us too much it may be difficult for some, particularly if they have younger children. Also, as the time was already nearly Midday when we were changed, if the Waterpark happens to be really busy you would struggle to do many rides by the 5pm leave time.
S
Simon P
September 2023
From United States of America
Traveled as
With family
- 23 years old
Great
Be aware that even though the TUI price is based on age, ride eligibility is based on height. We had to upgrade the ticket for our 10 year old who is easily tall enough and wanted to ride everything. Over 140cm and enjoys water slides? Book as an adult.
C
Catherine
September 2023
From United States of America
Traveled as
With family
- 32 years old
Great
Great water park, only challenge was getting an inflatable ring for the slides as people kept them. Would be good if there was more control around this so everyone can get one as needed
L
Laura
August 2023
From United States of America
Traveled as
With family
- 16 years old
Average
Was much longer than advertised on the way to the aqua park. Almost double the time estimated which meant we spent less time in the park and then we’re picked up at 17:00 which cut our time short by an hour
I
Isobel
August 2023
From United States of America
Traveled as
With friends
- 1 years old
Excellent
I thought overall the park was amazing with many different activities to do as well as the the food and service. However the walk ways to the slides as it is so hot they burned your feet and can not wear shoes so I feel if there was more sprinklers this would be great.
A
Ali Keyes
August 2023
From United States of America
Traveled as
With family
- 28 years old
Great
Excellent water park, clean and completely safe. Slides are great fun. Queues got a bit big in the afternoon but all floors have sprinkles on them so doesn’t burn your feet. Only negative is it’s a bit short as the pick up was at 4pm, would’ve preferred an extra hour but overall great trip
S
Streetie Sweetie
August 2023
From United Kingdom
Traveled as
With family
- 26 years old
Excellent
Transfer was on time. Would have been useful to know exactly where the pick up was, as wasn’t directly outside the hotel. Water park was clean, life guards were very friendly and maintained safety on rides well. Ridges on some slides did hurt your back and bottom, we wore swim tops. Lots of shade. Longest queue was 15 mins, most were less wait. Really good fun for me and 14yr old son. Liked lockers and paying using wristband. Plenty of single rings. Mix of slides. Clear pick up time and location
J
JB
July 2023
From United States of America
Traveled as
With family
- 28 years old
Great
Easy transfer . Quick and hassle free. Coach comfortable enough
A
Anna
July 2023
From United States of America
Traveled as
With family
- 25 years old
Excellent
Water City was great! I've booked it through that app and it was really easy. Bus came on time. In a park there was plenty of slides so waiting time and queues were minimal. Keep in mind that in order to use bigger slides you need to be over 140cm, their child ticked is up to that height. So if your child is toller than 140cm (like mine 12 years old son) buy adult ticket. Not much more expensive, but will allow your child to have fun on all slides.
A
Andrew Roberts
July 2023
From United States of America
Traveled as
As a couple
- 43 years old
Excellent
Loved the slides ,plenty of sunbed areas. Food areas are plenty. Really enjoyed the day out.
A
Anthony
June 2023
From United States of America
Traveled as
As a couple
- 39 years old
Great
Overall good experience
L
Lesley Hamer
June 2023
From United States of America
Traveled as
With family
- 38 years old
Excellent
Water City was brill. No face to face interaction from any reps!!
J
Josephine
June 2023
From United States of America
Traveled as
With family
- 29 years old
Great
Waterslides met our expectations but the experience overall was overpriced considering how much we also had to spend on food, drink, snacks & a locker.
3
3
June 2023
From United States of America
Traveled as
With friends
- 2 years old
Average
Liked having the his transfer however it was 25 mins late
S
Samantha Overment
September 2022
From United Kingdom
Traveled as
With family
- 14 years old
Excellent
it was great at this time of year no ques and great park for all ages
G
Great time had by sll
September 2022
From United Kingdom
Traveled as
With family
Excellent
I enjoyed the whole holiday
K
Kay
September 2022
From United Kingdom
Traveled as
As a couple
- 17 years old
Excellent
Great experience. We booked via the app so no TUI guide but driver turned up on time and gave us our tickets. The water park was quite expensive inside for food/drinks etc but normal for this type of place. The rides were fantastic, we had a great day!
J
J. Deadman
August 2022
From United Kingdom
Traveled as
With family
- 29 years old
Great
The Water City aqua park itself was good and enjoyed it, but we were not impressed that TUI did not make it clear that buying "child" tickets meant the kids could not go on most of the rides. The child tickets were for persons under 140cm, and our kids are over that. We then had to buy adult wristbands (or rather over 140cm wristbands) so that they could go on most of the bigger rides.
M
Must do
August 2022
From United Kingdom
Traveled as
With family
- 23 years old
Excellent
Brilliant no ques great slides nice food
K
Kate
August 2022
From United Kingdom
Traveled as
With family
- 29 years old
Excellent
Door to door service but long queue to get in. Clean and well kept water park. No money site worked well with the wristbands. Good fun had by all.
N
Nick Harrington
August 2022
From United Kingdom
Traveled as
With family
- 36 years old
Great
Watercity was good as expected. A few different rides to Acqua Plus, where we’ve been before. Queues for rides may have been shorter if staff managed the rides more actively. Good choice of food & drink. My daughter hurt herself slightly on a ride and it was good to see the staff check on her straight afterwards without prompting. Minibus transfer was cramped (overbooked so another family’s three children shared two seats) and a bit overlong but understandable given nature of drop offs.
M
Mexant
August 2022
From United Kingdom
Traveled as
With friends
- 20 years old
Great
The waterpark was good but the transfer was oversold some children had to sit on parents knees. This isn’t acceptable.
N
Nell
August 2022
From United Kingdom
Traveled as
With family
- 20 years old
Great
Check in was extremely slow and we had to queue outside in the sun. It wasn’t clear you needed to go to the shop to get a locker band, it would of been good to ask if this is wanted at check in. Rings weren’t available at the rides or returned to the pick up locations. Not all staff spoke english. Not enough sunbeds
D
Doris Mc
August 2022
From United Kingdom
Traveled as
With family
- 22 years old
Excellent
The information was missing from TUI staff about pick up and was very confusing - no rep and no-one seemed to know where the transfer was being picked up from with another water park being visited from the same Hotel made the start a little frustrating. The actual water park was brilliant, staff attentive and safety.condition very good indeed.
D
Dave
August 2022
From United Kingdom
Traveled as
With family
- 27 years old
Excellent
The park itself is brilliant. TUI could pass on much more info. What type of transfer is it? One day it was a massive coach with the TUI logo, the next day it was a small minibus with no identifying features so we almost didn't get on. Passing on info like, "no food or drink to be brought in" or "no towels provided" would be usef too.
R
Robert Medcalf
July 2022
From United Kingdom
Traveled as
With family
- 34 years old
Great
Great selection of rides. Only problems were lack of rings at peak times and my son hurt his foot on a ride where it scraped the skin off.
J
Jemima
July 2022
From United Kingdom
Traveled as
As a couple
- 3 years old
Great
S
Shell
June 2022
From United Kingdom
Traveled as
With friends
- 17 years old
Excellent
It was great, staff were friendly and enough time In the park
A
Anonymous
June 2022
From United Kingdom
Traveled as
With family
- 25 years old
Excellent
D
Daly Robinson
June 2022
From United Kingdom
Traveled as
With family
- 24 years old
Great
Couldn’t get hold of our TUI rep again. Wanted to arrange an earlier transport home. No reply. Again
A
Anonymous
September 2021
From United Kingdom
Great
A
Anonymous
September 2021
From United Kingdom
Great
A
Anonymous
August 2021
From United Kingdom
Excellent
Had a wonderful time meeting up with friends who were staying in Reythmnon so the ideal half way point and for 5 x 13+ kids what could be more fun than a waterpark. Very well organised great facilities, lots of lifeguards on duty, the place was spotless clean. Definitely worth a visit.
A
Anonymous
August 2021
From United Kingdom
Excellent
Wasn’t over busy at all, staff so friendly and great variation of rides, but place lots to do will definitely be going back!!
A
Anonymous
August 2021
From United Kingdom
Excellent
Great water park! Lots of slides to fill up your day. Great places to eat and drink. Transfers were included and easy enough to find pick up places! Great day out
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