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Crucero nocturno por la Laguna Luminosa
Actividades
Ocho Ríos, Jamaica
3.94/5
Cancelación gratuita
Idioma:
Inglés
Voucher móvil aceptado
Duration: 4 Hours
Haz esto porque
Crucero nocturno por la Laguna Luminosa
Báñese en las mágicas y brillantes aguas de la laguna
Aprende sobre el fenómeno y los microorganismos que lo causan
Disfruta de un espectáculo de fuego tradicional jamaicano
Qué esperar
Los lugareños de Falmouth, Jamaica, llaman a la Laguna Luminosa. Descubra por qué en este crucero nocturno en barco. Ponche de frutas en mano, navegará lentamente por la orilla y observará cómo sucede algo mágico. Como en una escena de la exitosa película Avatar, las aguas que le rodean brillan en un tono eléctrico de azul neón, un acontecimiento natural maravilloso. La oportunidad de nadar aquí, seguida de un espectáculo de limbo tradicional jamaicano, hace de este lugar una visita obligada.
Qué está incluido
Transporte
Escolta
Crucero en barco
Entradas
Bebida de bienvenida
Qué recordar
Las condiciones meteorológicas pueden afectar al brillo bioluminiscente de la laguna
Traer toalla
Sujeto a condiciones climáticas
Guía de habla inglesa para todas las nacionalidades
No recomendable para personas en silla de ruedas
Traer bañador, toalla y protector solar
Traer repelente de insectos
Proveedor
TUI JAMAICA LTD
Tarifa de reserva
¡Buenas noticias! No se aplican tarifas adicionales a esta reserva.
Tarifa de cancelación
Recibe un reembolso del 100% si cancelas hasta 1 día antes de que comience la experiencia
Reviews
great
3.9/5
Based on
100 reviews from verified customers
S
Sharp family.
October 2026
From Reino Unido
Traveled as
With family
- 69 years old
Great
Good transfer. Great Catermeran staff, attentive and caring Excellent fire show.
N
Nicola
October 2026
From Reino Unido
Traveled as
As a couple
- 37 years old
Average
The actual lagoon itself was really good and really enjoyed it, However the travel to the lagoon was not expected! It took almost 5 hours to get there to spend all of 20 minutes in the lagoon! Was a bit disappointed and then they wanted $40 for photos! And then stuck at a tourist trap for an hour and half waiting to go back, Lagoon was excellent every other part was very very very disappointing! Been on lots of excursions with TUI some really amazing some ok! But this was by far the worst!
T
Terri dodman
October 2026
From Reino Unido
Traveled as
With family
- 42 years old
Poor
Driver 30 mins late no apology then when leaving the driving was reckless thought we would crash any time zig zag from lane to lane with speed run over bolards when arrived at destination not helpful nobody new where to go etc once on boat tour guy was funny but disappointed with experience I think need to tell people before hand what’s happening very short when back fire show was prob the only gd thing about it so price deffo not worth it in my opinion
R
Rel
September 2026
From Reino Unido
Traveled as
With family
- 38 years old
Poor
S
Steve
August 2026
From Reino Unido
Traveled as
With family
- 54 years old
Excellent
This was an amazing experience for the entire family!! I recommend it to everyone I know. The only thing I didn't like was that our pictures were taken but we never got a card or link to get our pictures. I reached out via WhatsApp and they were not able to find them. Really wish I would have had those memories.
M
Mila
August 2026
From Reino Unido
Traveled as
With family
- 50 years old
Poor
No one picked us up for the tour on 2 occasions. No one communicated with us and the reps are uncontactable. Terrible and upsetting
J
Joanne Martin
August 2026
From Reino Unido
Traveled as
With family
- 41 years old
Poor
Didnt make it as driver was so late my daughter wiuldnt wait over an hour
L
Lisa
August 2026
From Reino Unido
Traveled as
With family
- 50 years old
Excellent
Really enjoyed this trip. The boat staff were entertaining and gave history of the lagoon. The fire show was good. Downside the photos for digital were really overpriced.
V
Vicky Whitfield
August 2026
From Reino Unido
Traveled as
As a couple
- 43 years old
Average
Not what we expected. We enjoyed it though. Came back too late for food. So hungry belly’s.
K
Karri
August 2026
From Reino Unido
Traveled as
With family
- 62 years old
Excellent
The actual cruise itself was fantastic. I do, however have some negative feedback. We arrived at the port around 5.15pm to be told that we had to wait over an hour for the boat to do the sunset cruise then come back for us. Another guest was collected from another hotel. Their package included the sunset cruise,the Luminous Lagoon and a meal at the end. We were expecting a cruise until dark and then immediate return to our hotel. I felt the package was not fully explained to us.
G
Gina
July 2026
From Reino Unido
Traveled as
As a couple
- 37 years old
Poor
Was picked up at 3.40pm and had to wait 2 hours before being able to do the expereience. This being due to the crew wanting us to spend money in the shops. The wait lasted longer then the experience. All in the group missed dinner due to this so did not eat when they got back to the hotel. We spent many hours wasted off our holiday and left hungry to wait around when we could of got picked up earlier. Would not recommend
A
Aj
July 2026
From Reino Unido
Traveled as
With family
- 39 years old
Average
The lagoon and trip its self was amazing, but the transfer was horrible. The driver was drinking alcohol and talking on the phone, speeding and hard breaking nearly having a number of accidents. Unfortunately this experience ruined the whole evening and definitely not something would expect fromm TUI
K
Kirsty
July 2026
From Reino Unido
Traveled as
With family
- 39 years old
Average
There was a lot of waiting around and only about 30 mins on the actual boat. The driver who took us there had been drinking and drive shockingly. Overall It wasn’t value for money
P
Philou
July 2026
From Francia
Traveled as
Alone
- 63 years old
Excellent
Très belle excursion
D
Dont waste your money
June 2026
From Reino Unido
Traveled as
With friends
- 65 years old
Poor
Totally mis sold, the pictures show amazing glowing waters, the reality is far from it. The luminosity appears when people swim in the water and is nothing like the pictures advertising the trip! Lots of waiting around and it is basically a booze cruise. The music played far too loud and it is aimed at younger people. The advert is misleading,, the pictures are not true and I would definitely save my money next time. If it was available I would take a refund.
S
S.TATE
June 2026
From Reino Unido
Traveled as
With friends
- 59 years old
Excellent
Had a fantastic experience... staff lovely too... no pushyness from anybody
T
Thomas
June 2026
From Alemania
Traveled as
With family
- 1 years old
Excellent
Der trip war sehr aufregend und spannend wir sind zuerst an einen Ort gefahren wo wir schwimmen konnten haben dann auf den Sonnenuntergang gewartet und sind weiter zu der Lagune gefahren wo wir das echt schön leuchtende wasser betrachten und darin schwimmen konnten. Der Ausflug war seinen Preis definitiv wert
B
Basha
May 2026
From Reino Unido
Traveled as
As a couple
- 36 years old
Excellent
All was good
A
Audrey
May 2026
From Reino Unido
Traveled as
As a couple
- 42 years old
Great
Enjoyed lagoon but considering it's 5 mins from RIU aquarelle & we had to wait from 6.15 to 7.30 pm before going onto lagoon & by time returned the fire show almost finished think this trip is very expensive for what it is. Also our driver left to take others back to their hotel & 4 of us from RIU aquarelle were waiting around 25 mins. I asked manager at lagoon to call our driver "spaceman". When he returned he said he thought we were eating dinner which we weren't we were sitting waiting
M
Maggie
May 2026
From Reino Unido
Traveled as
As a couple
- 48 years old
Excellent
There was nothing I didn’t like I’m so pleased that I got to do this.
D
Donna
May 2026
From Reino Unido
Traveled as
As a couple
- 37 years old
Great
We enjoyed the sunset and the time before going on the boat, we enjoyed listening to the guide explaining about the lagoon and the surrounding area. The dip was lovely, felt a little unorganised in terms of how long, photos e.t.c, but still enjoyable. Upon return to the dock, again a bit unorganised as wasn’t sure how long we had after, show had started and could have done with more female changing rooms. Very pleasant evening needs a little tweaking to make it even better
R
Rachel
May 2026
From Reino Unido
Traveled as
As a couple
- 36 years old
Excellent
D
die Leo
May 2026
From Alemania
Traveled as
As a couple
- 39 years old
Average
Es war ein Ausflug mit dem Partyboot mit DJ. Und sehr lauter Musik. Ich hatte schon das Gefühl, dass sich die Crew viel Mühe gegeben hat, den Abend zu einem Erlebnis zu machen. Das Problem ist nicht, was uns dort geboten wurde, sondern eher die Beschreibung des Ausflugs bei TUI. Man erwartet etwas völlig anderes! Der Sonnenuntergang und das Naturschausspiel war durchaus beeindruckend, leider wurde es vor lauter Party fast zur Nebensache. Eine wahre Beschreibung des Ablaufs wäre hier sinnvoller!
P
Paul Brealey
April 2026
From Reino Unido
Traveled as
With friends
- 46 years old
Poor
Bus driver came too early to what email said the lagoon boat trip was one big waist of time all we got to see was a bucket of water only blue lights we saw was the boat lights when we arrived and was given a drink the boat team usherd us to the boat we had to leave our drink,on the boat trip it seemed like a night club with people getting drunk, the blue lights was causing concern with my wife's condition
F
Felixthecat
April 2026
From Reino Unido
Traveled as
With family
- 43 years old
Poor
The boat staff were very informative, and good fun. Not out long enough on the boat. We were eaten alive by mossies as had to wait quite a while until dark for the trip to start. The driver was trying to give us a guided tour whilst driving along at 100km/hr with no microphone, so missed half of it. The drive home: we had to wait for different people to join us, we were 45 mins waiting. VERY scary drive back. Nearly crashed twice, jerked, tailgating and overtaking in the dark at extreme speed.
A
Anonymous
April 2026
From Reino Unido
Excellent
R
Robinson
April 2026
From Países Bajos
Traveled as
As a couple
- 28 years old
Great
Vroeg oppikken in hotel. Dan 2 uren wachten voor je op de boten mag . En dan 10 a 15 min zwemmen en gedaan
A
Anne
March 2026
From Reino Unido
Traveled as
With family
Excellent
L
Laura
March 2026
From Reino Unido
Traveled as
As a couple
- 23 years old
Average
Asked the tui rep for a trip to luminous lagoon after a really good previous visit. Expected the same, small boat, knowledgable people good service, however I was booked onto the more expensive ‘booze cruise’ visit without any explanation of what this involved, just assumed it was the same trip as before. We had 15 minutes in the lagoon, no photos despite requesting them, photographer spent ALL his time with two young girls. No real blow from the lagoon. Let down, poor experience. Waste of money
I
Ia
March 2026
From Suecia
Traveled as
As a couple
- 43 years old
Excellent
Vi åkte tidigt från hotellet så vi fick vänta innan turen, och han körde väldigt fort. Vi fick åka katamaran som var helt fantastiskt och bada två gånger från båten. Jättefin upplevelse.
C
Catja
February 2026
From Alemania
Traveled as
As a couple
- 25 years old
Great
Die Luminous Bucht ist einfach ein einmaliges Erlebnis! Das Boot war aber schon sehr voll mit Gästen! Der Kapitän unterhaltsam und lustig!
P
Paul & Sharon
February 2026
From Reino Unido
Traveled as
As a couple
- 50 years old
Average
We felt this tour was over priced and the boat that took us to the lagoon looked well past its best. However the lagoon was great, the fire show was good but sadly some folk just walk right to the front and block the views for others, staff don't do anything about this.
P
Plymont
February 2026
From Italia
Traveled as
As a couple
- 33 years old
Great
Un po troppo caro per l'offerta
A
Amanda
February 2026
From Reino Unido
Traveled as
As a couple
- 39 years old
Excellent
S
SW
February 2026
From Reino Unido
Traveled as
As a couple
- 34 years old
Great
The experience overall was good, a lot of waiting around until it went dark & time to go out on the boats. Although the actual luminous lagoon wasn't quite what we expected as far as it wasn't glowing blue & the water had to be agitated to give any form of glow, hence you had to swim in it to glow up. safety was OK by Jamaican standards but the possibility of been hit by another boat or left in the lagoon was quite high by UK standards. The fire show wasn't much at all & not really worth it.
J
J.Lashmar
February 2026
From Reino Unido
Traveled as
With family
- 3 years old
Great
M
Michael
February 2026
From Reino Unido
Traveled as
As a couple
- 53 years old
Excellent
All round good experience
J
Jan
January 2026
From Países Bajos
Traveled as
As a couple
- 56 years old
Poor
C
Concerned microbiolog
January 2026
From Reino Unido
Traveled as
With family
- 19 years old
Poor
A so called natural phenomenon is created by throwing dangerous chemicals into the lagoon and fulling people with it. Please put an immediate stop to this human hazard and environmental catastrophe. Despite the promise with original price no food or drink is offered and everything must be purchased. The boat itself is overcrowded without any safety measures in place. Very long wait to get on boat and only about 10 minutes activity when you are brought back.
N
Nikki
January 2026
From Reino Unido
Traveled as
As a couple
- 29 years old
Excellent
The driver was great and the captain Nigel was super funny, great trip would do it again and great value
D
Drewes/Burghardt
January 2026
From Alemania
Traveled as
With friends
Poor
Nicht zu empfehlen! Abzocke, überhaupt nicht der Beschreibung entsprechend. Man erfährt nichts über die Geschichte der Lagune. Eine regelrechte Schnellabfertigung. Haben die Tour extra über die TUI -App gebucht um sicher zu gehen, aber schade .., selbst da kann man sich nicht mehr drauf verlassen. Wir möchten bitte unser Geld zurück…Schade um die schöne Urlaubszeit…lasst euch nicht verarschen ..wir kommen nicht wieder. Beste Grüße Familie Drewes und Familie Burghardt
A
Abudabeeb
January 2026
From Reino Unido
Traveled as
With family
- 50 years old
Excellent
All good. The fire show is amazing
S
Social Tree
January 2026
From Reino Unido
Traveled as
As a couple
- 6 years old
Excellent
Really affordable for what it is! Very fun and lovely. Salesman was not pushy at all. Overall great experience.
K
KH
December 2025
From Reino Unido
Traveled as
With family
Poor
Including the transfer took less than 90 minutes. First boat out but fire show was almost finished by the time we got back. A lot of jelly fish so limited swim time and very uncomfortable. Very rushed.
J
JE
December 2025
From Reino Unido
Traveled as
With family
- 53 years old
Excellent
Our driver was on time and explained the process once we arrived in Falmouth. A nice bar/restaurant with either a rum or fruit punch. Short wait to be called for boarding. Chip (Captain) and Winston (crew) were friendly and fun & very safety conscious. Chip gave loads of information about the lagoon, life jackets given for swimmers. A great experience.
M
Mark H
December 2025
From Reino Unido
Traveled as
As a couple
- 33 years old
Great
It wasn’t as bright as the pictures made out. You could see the effect and it was nice, but I think it’s a touch oversold. Maybe the really bright events are rarer, and it can be variable. However, the crew on the boat were fun, the driver of the coach was sound, and seeing the damage to the island first hand, did put a dampener on the night, for the cost to a beautiful island and its beautiful people
L
Linda
October 2025
From Reino Unido
Traveled as
With friends
- 47 years old
Great
The experience itself was ok, I didn’t go in the water but those who did said it was amazing. The only thing was the long journey to get there as we are staying in Negril, but we did have a lovely driver who was very informative.
L
Les
October 2025
From Reino Unido
Traveled as
As a couple
- 46 years old
Poor
The hotel had to,phone the TUI rep as the driver did not collect us from the hotel. In the end the driver for the nexus tour took us.
C
Charlie
September 2025
From Reino Unido
Traveled as
As a couple
- 21 years old
Excellent
This was a brilliant tour, wasn’t very long. Lasted around 2 hours but it was amazing, the lights in the lagoon were amazing. A definite must do. The fire show afterwards was great too
T
Tin
September 2025
From Reino Unido
Traveled as
With family
- 21 years old
Average
The lagoon was nice but not as bright as expected. been to previous lagoons much brighter. Also, the time spent in the water was roughly 15 minutes and paying that much money for such a small amount of time is a lot. Aside from that, I would recommend it to other people w/ the exception of our drive . Our driver was terrible! It seemed the only speed that he knew how to go was extra fast and we felt every bump every jump. He was awful we couldn’t even eat dinner after due to motion sickness.
T
Top!
September 2025
From Países Bajos
Traveled as
With friends
- 14 years old
Great
We zagen veel gemixte reacties. Voor ons was het ongelofelijk mooi en bijzonder. Nog nooit zo iets gezien. Het enigste nadeel is dat je maar 20 min kan zwemmen.
W
WR MORRIS
September 2025
From Reino Unido
Traveled as
As a couple
- 39 years old
Average
Think it’s a little over priced description of it was not what i experienced it was great to see how it lit up in water the show after the boat trip was better when I booked it I thought it was a small lake with waterfall into it but what I got was brown sea water
S
Stacey
September 2025
From Reino Unido
Traveled as
With friends
- 18 years old
Poor
Our pick up was over an hour late and due to us being picked up from a hotel we had no access too we had no access to food or drinks and had gone without any drinks for over 2 hrs due to arranging things around our pick up time. When reaching the lagoon we were dropped at the entrance and nothing was explained to us by our driver he just left us there. We didnt see the lagoon luminite as its advertised too. It was a very disappointing experience. Overall within 2 hrs we were back at our hotel.
A
Anja W.
September 2025
From Alemania
Traveled as
As a couple
- 37 years old
Excellent
Wir hätten uns ein wenig mehr Zeit auf dem Boot gewünscht. Vielleicht noch 10 oder 15 Minuten mehr durch die Lagune schippern. Ansonsten alles mega toll!!! ??????
N
Nelly4xo
September 2025
From Reino Unido
Traveled as
With friends
- 8 years old
Great
It was a great experience and we learnt a lot about what makes the water luminous as well as why some water parts of the lagoon was warm and why some parts were cold. The men doing the tour were really funny and made the trip quite entertaining, I think one of the Captain’s names was Chip but I could be wrong. It would have been nice to have more time out there to swim and in slightly deeper waters but for non-confident swimmers or teenagers I could see this being quite ideal as you could stand.
A
Aga
September 2025
From Reino Unido
Traveled as
As a couple
- 13 years old
Poor
We booked a trip and waited for over an hour for a pickup which never came. It completely ruined our day. Couldn’t go another day as we were going home the day after. They didn’t offer us a refund or anything.
D
Duarte
August 2025
From Portugal
Traveled as
With family
- 11 years old
Average
J
James
August 2025
From Reino Unido
Traveled as
With family
Poor
Of you're looking for a 3 hour party catamaran with DJ, free bar and adult entertainment then this would be a hit. If however your looking for an evening cruise, forget it. Tui not interested in the feedback, more happy to sell the excursion. 5 mins in the Lagoon was great to see
J
Jules
August 2025
From Reino Unido
Traveled as
With family
- 22 years old
Excellent
Great experience. The magic of the water glowing was amazing. Will definitely go again.
C
Chalky64
August 2025
From Reino Unido
Traveled as
As a couple
- 47 years old
Excellent
A unique experience
M
Micha & Sandra
August 2025
From Alemania
Traveled as
As a couple
- 38 years old
Poor
Abholung: Bus kam mit 30 Minuten Verspätung; vor Ort mussten wir 45 Minuten auf das Boot warten; blaue Lagune gab es nicht, da man nur auf dem Meer schwimmen konnte; nach 45 Minuten war die Bootstour, im überfüllten Boot beendet; anschließend sollte man in dem Ausflugslokal zwei Stunden warten, bis zur Rückfahrt ins Hotel; der Fahrer, der uns zurück brachte, war total zugekifft und stellte ein Sicherheitsrisiko im Straßenverkehr dar; Fazit: Wir fühlten uns während der gesamten Tour verarscht!
P
Patricia
August 2025
From Países Bajos
Traveled as
With family
- 23 years old
Poor
45 min gewacht bij volgende ophaalpunten. Vervolgens nog 1,5 uur gewacht bij de tour. Gebracht naar het midden van het meer waar wij niet konden staan. 10 minuten kunnen zwemmen toen terug. Vuurdoop gemist omdat we te laat terug waren
E
Emily
August 2025
From Reino Unido
Traveled as
As a couple
- 8 years old
Poor
Staff were lovely, driver was good and safe and the tour guides were lovely and helpful and gave us life jackets if we wanted one. Some people got in the water and others didn't but once in the water it felt like we were being bitten alive and that was after we covered ourselves in bug spray. We thought there would be more of a glow and it was good when you moved about loads but I don't think it was worth the $68pp we spent.
K
Kate
August 2025
From Reino Unido
Traveled as
With family
- 29 years old
Great
Overall it was good but perhaps a tiny bit underwhelming; we didn’t get the dinner package as our resort was all inclusive so there was quite a bit of waiting around for it to get dark and get going. It would have been better if we had understood the timings a bit more and how the excursion would run and/or be picked up later if not having the dinner package. The photographs were also a little underwhelming but better than anything on a standard phone for example so you kind of had to buy them.
Y
Yvonne drysdale
August 2025
From Reino Unido
Traveled as
With friends
- 26 years old
Great
E
Eli
August 2025
From Reino Unido
Traveled as
As a couple
Great
It’s was brilliant experience I managed to to get photos it was hard for camera pick up but apart from that it was amazing see the plumes
B
Ben
August 2025
From Reino Unido
Traveled as
With friends
- 28 years old
Average
booked for Saturday night , sat in hotel lobby for 1.5 hrs coach never turned up, no phone number for tui rep. managed to rearrange for Sunday night. driver stopped at nasty shop telling us we NEEDED water shoes otherwise can't do activity. 57 Dollars later for 5 shoes got to luminous lagoon didn't need them .
D
Dan
July 2025
From Reino Unido
Traveled as
As a couple
- 23 years old
Great
Really enjoyed the lagoon and the knowledge of the guide
A
Arran
July 2025
From Reino Unido
Traveled as
As a couple
- 14 years old
Excellent
Transport was on time, friendly and informed us what that night was going to consist of. The tour was great and really enjoyable.
V
Vivian
July 2025
From Reino Unido
Traveled as
Alone
- 43 years old
Excellent
The excursion was fun. I think there were too many people on the boat though.
C
Catherine
July 2025
From Reino Unido
Traveled as
With family
- 32 years old
Great
Positives- driver to the lagoon from hotel was superb. Informative, safe and careful driver Beautiful location Magical Saw the sunset over the lagoon as in first boat Negatives Staff at lagoon. Rushed us to do waiver as boat was waiting for us. Rude to daughter wouldn’t allow her to use bathroom before hand. No professionak photographer on boat ( not TUIs fault) but would have made experience so much better having it captured.
C
Caz jono
July 2025
From Reino Unido
Traveled as
As a couple
- 42 years old
Excellent
A
Adzi
July 2025
From Reino Unido
Traveled as
As a couple
- 28 years old
Great
Not as luminous as made out
A
Alex
July 2025
From Reino Unido
Traveled as
With family
- 29 years old
Average
More than 30mins late for the collection after being told to get there earlier due to a rescheduled earlier time. Far too long waiting around doing nothing. Should be collected a lot later. Told it was a 2-4 experience when it took over 5 1/2 hrs to get back. Lagoon experience only lasted for 30minutes of that 5 1/2 hrs. Should provide some sort of food, given the time taken until 9:30/10pm to return (from 4pm collect)
M
Maciek
July 2025
From Polonia
Traveled as
With family
- 29 years old
Average
Brak zabezpieczenia na lodzi w nocy. Ludzie poza lodzia w nocy nikt ich nie policzyl brak oswietlenia Lodzi. Wszystkie zasady bezpieczenstwa zostaly zlamane
L
Lynda L
July 2025
From Reino Unido
Traveled as
As a couple
Poor
Not informed of the hour half wait to board boat. Boat only went out a small distance from shore. Water did not turn blue at all, misty grey only, even though did keep swimming. My husband stayed on boat and did not see any blue Very disappointed with trip which did not
J
Jackie
July 2025
From Reino Unido
Traveled as
With friends
- 46 years old
Poor
We were picked up at 6pm and taken to the venue. No one told us where to go apart from get a punch from the bar. We then sat for an hour and a half till it was time to get on the boat. After 2 minutes we arrived at swim point. We were expecting as the picture shows a blue lagoon not that we had to get in the water and swim to get a weak white glow. One of our group doesn't swim so it was a waste of money for him. We also were only on boat for 4o minutes, waste of time and money. Refund wanted.
K
Kelly
July 2025
From Reino Unido
Traveled as
With family
- 16 years old
Great
The wait when you get there is abit long. The driver that took us his name was Shane he was friendly and polite .
N
Nicolle
June 2025
From Reino Unido
Traveled as
As a couple
- 18 years old
Poor
The pick up didn't even arrive for us and no tui rep to be seen even thou she's suppose to be here untill 5pm, can't contact no 1 want a refund!
E
Ellie Coleman
June 2025
From Reino Unido
Traveled as
As a couple
- 5 years old
Great
Positives - tour guide on the boat was amazing and funny. Kept everyone engaged throughout the journey and very informative. Fire show was also amazing, get seats at the back fence. Negatives - jellyfish in the water so be careful, 2 people got stung but they do not hurt as only small. Do not let this put you off getting in as it is an amazing experience just be careful of any allergies or low pain tolerances. They have spray on board the boat to help with the stings.
S
Sharon & Paul
June 2025
From Reino Unido
Traveled as
With friends
Average
The guide left us at some destination. We only had the driver. Got there too early. No communication regarding this trip. We were told that we would be back by 20.00hrs by our rep. It was after 21.30 when we got back. It was awful just left there wre didn't know what was happening . We felt vulnerable
U
Unsatisfied customer
June 2025
From Reino Unido
Traveled as
As a couple
- 40 years old
Average
Our names weren't on the list for the driver to pick up,he phoned some office who take us anywhere even though I'd shown him my booking with tui.he was the worst driver I've ever had too close to vehicles in front,too fast and took unnecessary risks with 15 passengers on who he'd never met before.name was shane and if he worked for me I'd sack him but then again he wouldn't have worked for me in the 1st place and to be honest tui haven't been thr best with booking anyway jet 2 next year!!
D
Disappointed
June 2025
From Reino Unido
Traveled as
As a couple
- 43 years old
Poor
We were unable to complete the trip due to time constraints. We were totally misinformed, misguided and treated very badly by your TUI representative following a request for a refund. A formal complaint has been lodged. Ticket reference is: **********.
S
Sophie
June 2025
From Reino Unido
Traveled as
With family
- 21 years old
Excellent
The driver Leroy was fab, it's a decent journey so be prepared! (From Lucea approx 1hr 20 mins each way) The tour itself was incredible, the crew and the experience was amazing and I'm so glad I did it. (If you're not prepared to swim, then you're really not going to experience the full effect - when you move in the water it 'glows') Afterwards a guy does The limbo/fire show which was enjoyable and nice way to end the eve (about 20 mins) Pick up 16:25 - drop off 22:00, so eat/plan food before!
S
Sandra
June 2025
From Países Bajos
Traveled as
As a couple
- 35 years old
Average
Het was minder spectaculair als verwacht, op andere boten ging fotograaf mee, bij ons niet, dus niet echt foto’s van. Anders zekers gekocht. Op foto mooier dan in het echt. Vuurshow stelt niets voor, begint al voor je van boot bent en je hebt kunnen afdrogen. En niet goed te zien. Het is rond etenstijd maar onduidelijk of je tijd hebt om daar te eten of niet. Voor ophaal tijd konden wij niet eten en na afloop maar snel bij een “snackbar” wat gehaald. Je wist wel dat er niets bij inzat.
J
Justina
June 2025
From Reino Unido
Traveled as
With family
- 31 years old
Excellent
P
Peter Hall
June 2025
From Reino Unido
Traveled as
With family
- 42 years old
Poor
The blue lagoon was really disappointing. But the worst was the driver. His aggressive driving and tailgating, was frightening. I've travelled regularly as part of my career and have never experienced a driver like him.
D
Darren Pennery
June 2025
From Reino Unido
Traveled as
As a couple
- 47 years old
Poor
Staff on the boat were excellent. The trip mainly was mixing with other guests and enjoying meeting other people from other backgrounds and nationalities but the actual experience of the luminous lagoon was very disappointing.
R
Rileys
May 2025
From Reino Unido
Traveled as
As a couple
- 37 years old
Poor
The lagoon was amazing the trip was a total con! Arrived 2 hrs prior to sailing to spend money in the bar, after boat trip again instead of setting off for the long journey we were made to wait 1.5 hrs to again spend money not happy at all!!!!
S
Steve James
May 2025
From Reino Unido
Traveled as
With family
- 51 years old
Average
Lights were exzagerated in leaflet
.
..
May 2025
From Reino Unido
Traveled as
As a couple
- 34 years old
Poor
There was nothing luminous we nust swam I'm dark cold water.. the captain left his phone out not in a case which my husband accidentally knocked just a small drop. .my husband apologise and put phone back. The boat was in total darkness so should have been kept om his person.throuout the tour the captain kept coming over abd saying his phone was cracked..which I questioned and said that could have already been there. He made me so anxious that we got off boat straight to hotel. I want a refund
M
Maz
May 2025
From Reino Unido
Traveled as
As a couple
- 47 years old
Great
Journey was long so info as we went along would have been good as we queued although there early last on boat so missed limbo show as already started before we got back good idea to wait until all boats back before show
E
Eva
May 2025
From Países Bajos
Traveled as
With friends
- 45 years old
Average
We konden nog een uur langer aan het zwembad gebleven zyn, we waren daar zeker een uur te vroeg?? De luminesentie was ook niet zo fel te zien
B
BarryNew
May 2025
From Reino Unido
Traveled as
As a couple
- 47 years old
Poor
Experience definitely not like photo advertising trip. Driver was in a hurry to get to destination and I did not feel safe. He rushed there but we then had a 90 minute wait before boarding so what was the point?
N
Nvfostermom
May 2025
From Reino Unido
Traveled as
As a couple
Poor
First it was very frustrating to go at 5 pm only to get there at 5:30 and be told to “ hang out until the excursion at 7 pm . They want you to buy drinks and food. Not what we went for. There were so many people, lots of boats, the captain Vincent was great, but you had too many people in a shallow area stirring up mud so you couldn’t really see much of anything. We moved further away from the group and were able to see the lights a bit. A waste of time and money
V
Vicky Palmer
May 2025
From Reino Unido
Traveled as
As a couple
- 21 years old
Great
Couldn’t see lagoon light up like pictures. Did swim in it but water very dirty and stained bikini with mud. Overall it was ok
G
G
April 2025
From Reino Unido
Traveled as
With family
- 16 years old
Poor
We never went as the transport never turned up waited around for over an hour. Very disappointing
T
T & R
April 2025
From Reino Unido
Traveled as
As a couple
- 43 years old
Poor
This was the excursion my wife wanted to do the most. On our 33td Anniversary we went to the Luminous Lagoon and were disappointed. We wanted to swim in the luminous blue water and instead it was dull and muddy. Total waste of money and time. We weren't even on the driver's list to he picked up. He was awesome and called someone to see what's up. Then took us. Plus we weren't on the main list at the lagoon.
B
Bibi Alli
April 2025
From Reino Unido
Traveled as
With family
- 37 years old
Great
N
Neil nurden
April 2025
From Reino Unido
Traveled as
With family
- 29 years old
Poor
I would not call it a Luminous lagoon as it was not luminous at all 30 mins plus sailing around on the boat in the dark and a waste of $68 if you ask me
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