Dolphin silver swim at Dolphin Discovery

Aktivitäten

Riviera Maya / Playa del Carmen, Mexiko

from 24 reviews
4.53/5
Kostenlose Stornierung
Sprache: Spanisch , Englisch , Französisch
Mobiler Gutschein akzeptiert
Duration: 8 Hours
Sofortige Bestätigung
Geführte Tour
e-Voucher
Gruppentour

Machen Sie dies, weil

Visit a dolphinarium to learn and interact with dolphins
Immersive family fun activity
Day out in Isla Mujeres

Was zu erwarten ist

A family day out to beat all others. You'll swim and play with dolphins in this silver swim experience. Get up close and personal with these friendly sea creatures – it's immersive, fun and a sure highlight of your holiday in Cancun. You'll also have access to the beach club terrace and infinity pool to relax before or after your interactive experience.

Was ist enthalten

Boat cruise
Lunch
Open Bar
Transport
Ferry ticket
Dolphin Swim
Exclusive TUI itinerary
Access to an exclusive lounge, beach club and infinity pool

Was zu beachten ist

Minimum height to take part is 120-centimetres
The government tax for this activity is not included, 50 Mexican Pesos per person is paid directly at check-in
This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation efforts.The standards strictly prohibit breeding for commercial purposes, the use of behavioural drugs, the capture of wild cetaceans and food deprivation techniques, among other measures.
For Cancun, Costa Mujeres and Puerto Morelos hotels, the return time is approximately 3.30 pm
For Riviera Maya hotels, the return time is approximately 5.30 pm
Just a heads-up, there are some restrictions for pregnant guests and little ones. Ask the staff for more details
Not suitable for expectant mothers or guests with back problems
Not suitable for expectant mothers
Not suitable for guests who can't swim
Not suitable for guests with reduced mobility
Not suitable for guests with cardiac or respiratory problems
Children must be supervised by an adult (over 18 years) at all time
Bring a towel
Bring a hat
Bring money for extras or gratuities
English-speaking guide for all nationalities

Anbieter

TUI MEXICANA SA DE CV

Buchungsgebühr

Gute Nachrichten! Es fallen keine zusätzlichen Gebühren für diese Buchung an.

Stornogebühr

Erhalten Sie eine 100% Rückerstattung, wenn Sie bis zu 1 Tag vor Beginn der Erfahrung stornieren
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Reviews

Excellent

4.5/5
Based on 24 reviews from verified customers
All ratings (24)
63%
29%
8%
0%
0%
V

Valerie

July 2025
From Niederlande
Traveled as With family - 6 years old

Great

De organisatie was heel slecht. We kwamen met de bus aan en er werd niet meer uitleg geven. Zodra we op het eiland waren aangekomen ontbrak de nodig uitleg weer. Dan werd ons verteld dat we de boot vroeger terug moesten nemen. Dat deden we dan weer ook. Maar bij aankomst was de bus er niet. Begrijp me niet verkeerd het was een ervaring. Maar de slechte organisatie irriteerde me mateloos.
N

Nichola allen

April 2024
From Vereinigtes Königreich
Traveled as With family - 26 years old

Excellent

S

Seb & Laura

March 2024
From Vereinigtes Königreich
Traveled as As a couple - 14 years old

Excellent

Amazing experience, plenty of time with the Dolphins doing various different activities. Staff were brilliant, a must do experience! Free time in the Dolphin park is by the pools and buffet lunch, not the whole island as not enough time. Make sure to take ID for lockers. Ferry was very good with telling us the timings for return journey. We opted to have the picture package which was definitely worth the money! Although the manatee pictures are not included, they are extra.
K

Kerry

December 2023
From Vereinigtes Königreich
Traveled as As a couple - 16 years old

Great

Excursion was falsely advertised as 2-4hrs. It actually lasted 15hrs, so be aware. Day was: up at 5am, pick up at 6am followed by a 2hr 30 drive, 1hr ferry, 3hr experience and lunch, 4hr 30 waiting around, 1hr ferry, 2hr drive returned at 9pm! No information regarding this was provided from Tui so prepare for a very long day. You'd be better off talking directly with the rep at the resort as they'd be more helpful.
L

Laeti

November 2023
From Frankreich
Traveled as With friends - 31 years old

Average

Bonjour, aucun guide sur place, personne qui parlait français, personne pour nous aider au ferry, pas pris du coup le bon ferry, rater le dîner sur le bateau, arrivé là-bas pas de guise en français pour nager avec les dauphins, déception su début à la fin
S

Sean

June 2023
From Vereinigtes Königreich
Traveled as As a couple - 24 years old

Great

The actual tour was really good. However transportation back to the hotel was chaotic and we had to wait a long time and very little information as to where we needed to go. This took the shine off the tour a bit for me.
D

D from Kent

April 2023
From Vereinigtes Königreich
Traveled as With family - 34 years old

Excellent

Enjoyed every part of the the actual experience. The one down point was the cost of the photos which for a family of 6 came to £300!!! This should be advertised at the point of selling the trip as some families may not be able to afford this and it would ruin the experience.
S

Sue Smith

September 2022
From Vereinigtes Königreich
Traveled as Alone - 47 years old

Excellent

The experience itself was amazing and value for money. What was very stressful and spoiled the day was the lack of information given to me prior to the trip. Tui did not give me any information as to the timetable of the day. I was not informed of how long the day would be or that I would be provided with food and drink. The guide did not speak English. I was picked up and transported to the port I was unaware I had to get a ferry there was little information given. I had to work it out myself
A

Andrea

September 2022
From Vereinigtes Königreich
Traveled as As a couple - 36 years old

Excellent

E

Emma White

September 2022
From Vereinigtes Königreich
Traveled as With family - 33 years old

Excellent

The experience was out of this world. The staff were amazing from getting on the ferry to getting off. Down sides the transfer driver initially dropped us off at the wrong venue. This was quickly sorted by the staff at the venue we were dropped off at. When we got on the ferry we were charged a'tax' which I now understand was included in the price I paid for the experience. So disappointed that I was charged twice for this. TUI should make it clear that mobile phones are not allowed.
A

Antonia

September 2022
From Vereinigtes Königreich
Traveled as With family - 35 years old

Great

The experience was great. However, It it is sold as a 2-4 hour experience and we were not told the time of the ferry back. We were waiting in cancun for two hours for the lift back to the hotel as we caught the wrong boat back apparently. Nothing was clear. It was a 12 hour day so please warn others!!!!
S

Steve

September 2022
From Vereinigtes Königreich
Traveled as With family - 22 years old

Excellent

Experience was amazing; however the transfer wasn’t provided by TUI so there was confusion getting there and back. As we were the first group it was a long day with not a lot else to do there.
C

Clare

August 2022
From Vereinigtes Königreich
Traveled as With family - 29 years old

Excellent

Fantastic fun day swimming with the Dolphins. Picked up on time and all the staff throughout the day were very friendly and fun. The experience we had with the dolphins is something I will never forget.
M

Mummy Dyer

July 2022
From Vereinigtes Königreich
Traveled as With family - 26 years old

Average

There was nothing wrong with the actual experience but it was sold as a 2-4hr excursion and we had to be there the whole day. We left hotel at 7.30 and swam with the dolphins at 10am but then only option was to go to the north of the island on beach with we’d done previous day or stay at dolphinarium with not many facilities. Should be the option of retuning earlier.
S

Starkings family

June 2022
From Vereinigtes Königreich
Traveled as With family - 12 years old

Excellent

Brilliant trip, highly recommend. Picked us up 10 minutes late that was little worry if was coming, but once turned up was great. Got us there, on boat to go over, arrived at dolphin place and wow! Dolphins swimming around, had our royal swim which was the best one. And loved it. My children 10 & 5 was able to do everything. My little boys only 105cm and was able to do everything. Amazing pictures, but expensive 240usd for 4 of us. Then had rest of day to chill. Long day 7.30 and for back 7.30.
M

McFunThomas

June 2022
From Vereinigtes Königreich
Traveled as As a couple - 31 years old

Excellent

No private pics taking allowed while in water with dolphins. You get a bunch of pics taken by the crew for you; but they are quite highly priced. And if you decide to have them, don't pay for the pics in advance, before the experience. You will be photographed on site anyway and only then when you see the pics, you will be explained the cost so you can decide. This way you save dozens of dollars.
Z

Zoe sullivan

June 2022
From Vereinigtes Königreich
Traveled as As a couple - 10 years old

Great

The experience was amazing. The dolphin staff amazing. But we nearly got left behind at the hotel told to wait in the lobby and the man nearly drove without us, spoke no English and had no idea where to go when we got left at the boat port. Had no idea about the tickets until we arrived and nearly missed our swim. Not enough room in transfer back to hotel for the both of us either! No tui staff available like it was advertised
S

Steph

June 2022
From Vereinigtes Königreich
Traveled as With family - 18 years old

Excellent

Such a fabulous day. The dolphin experience was fantastic. The food was glorious. The staff work very hard to offer you the best possible service.
L

Len and lisa

May 2022
From Vereinigtes Königreich
Traveled as As a couple - 33 years old

Excellent

J

Julie Moseley

May 2022
From Vereinigtes Königreich
Traveled as With friends

Excellent

Definitely have one of the more expensive choices, for that little extra cost it’s worth it! You get a more intimate experience with the dolphins which was one of the best days of my life, they are just so gracious intelligent beautiful funny intelligent creatures, it was amazing to be so close to them. The staff were great, food and drink was all in and was really good. Plus you have your own pool overlooking the whole of the dolphin area and sea, magical. I lost my sunglasses flip flops & t shirt, all recovered ??. I had actually booked the wrong date for the trip and missed it, but thankfully David Torres our TUI rep made a call and rearranged for the next day which was our last, big thank you to him ?? this day ended our holiday perfectly. ??
L

Laura

May 2022
From Vereinigtes Königreich
Traveled as As a couple - 16 years old

Great

Pick up time was unnecessarily early due to the swim wasn't until 1200 hours and pick up was 0700 hours. The service at dolphin discovery was faultless, staff were friendly and accommodating and the experience was fantastic. Return boat was late in departing and trying to find transfer back to accommodation was difficult as no signage or uniform to suggest which was ours. On finding correct bus, it was making as if to depart without us, despite heading straight to pick up point from the boat. Bus was also overcrowded and uncomfortable due to this and being a small bus.
M

Mike

May 2022
From Vereinigtes Königreich
Traveled as As a couple - 44 years old

Excellent

Fantastic experience with Dolphins ?? beautiful creatures
G

Garry & Andrea

April 2022
From Vereinigtes Königreich
Traveled as As a couple - 45 years old

Great

The dolphin interaction itself was well managed and our TUI Silver package gave access to an excellent VIP area for changing, buffet lunch and private pool within the dolphin complex. We paid an additional fee for an unlimited number of digital images which are taken by a staff photographer. The images were fantastic. You are not allowed your own cameras or go pros. We were also given an additional Manatee feeding experience. The checkin on the dockside in Cancun was chaotic and would be better if supervised by a TUI rep. The minivan transfer drivers at each end of the trip drove safely. It was a terrific excursion overall.
A

Anonymous

October 2021
From Vereinigtes Königreich

Excellent

Worth every penny! Do the swim royal. Completely changes the experience overall. Absolutely incredible

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