Please be aware, the ticket of the Ferry isn't included and must be paid at check in: 664 MXN per adult aprox and 504 MXN per child aprox (USD exchange rate variable)
The minimum age for snorkelling is 10 years. Children under 10 won't be allowed to get on the boat
Suncream isn't recommended because it can be harmful to the coral reefs
A French guide is available on Monday and Thursday
Pick-up from Cancun and Riviera Maya are available from Monday to Saturday in English and Spanish
Pick-up from Playa del Carmen Downtown and Playacar are available from Monday to Saturday in English and Spanish. Please choose this option if the hotel where you are staying at is located in this area. Otherwise, the rate difference will be charged at check-in
Pick-up from Costa Mujeres hotels are available on Monday and Thursday
Cancellation policy: No penalty if cancelled with 24 hours notice. There's a $10 USD penalty if you need to reschedule within the 24 hours prior
Not suitable for expectant mothers or guests with back problems
Not suitable for guests with poor health
Not suitable for guests who suffer from travel sickness
Not suitable for wheelchairs
Not suitable for those with reduced mobility
Not suitable for families with small children
Not suitable for guests who can't swim
Bring a towel
Bring a hat
Bring money for extras or gratuities