Tripdo World
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Cancun whale shark snorkelling tour
Activities
Riviera Maya / Playa del Carmen, Mexico
4.32/5
Cancelamento gratuito
Idioma:
German
,
English
,
French
,
Dutch
,
Polish
Voucher móvel aceito
Duration: 8 Hours
Faça isso porque
Swim with whale sharks
Guaranteed sightings
Limited numbers to guarantee plenty of snorkelling time
Once-in-a-lifetime experience
Drop off at Playa Norte for lunch
O que esperar
Snorkelling with whale sharks is a bucket-list experience, and with sightings guaranteed just off the shores of Cancun, you'll experience a close-up animal encounter like no other. You'll snorkel in couples with these gentle giants who come to these waters from June to September to feed and mate.The morning begins with a light continental breakfast at our private marina, where you'll then step on board our 10-metre fast boat to sail out to where you'll be able to snorkel with whale sharks. There'll be no more than ten guests on board to guarantee enough time snorkelling in pairs, and once we reach the area, you'll have two hours to swim with these huge sea creatures.Next, we'll drop you off at the picture-postcard Playa Norte beach, where you'll be able to relax and have a light lunch of ceviche directly in the shallow water. We'll then return to the marina on the mainland.
O que está incluído
Transport
Light lunch and breakfast
Snorkelling equipment
O que lembrar
This excursion runs from June to September
A port tax of USD 20.00 per person is not included and must be paid directly at check-in.
Due to the safety of the animals, it is prohibited to apply sun cream before entering the water. We recommend applying it two hours prior to activity
Please use biodegradable sun cream
Wetsuit and full-face mask rental is available for an additional USD 15.00
Touching whale sharks can scare them or make them feel stressed, which in turn can disrupt their natural behaviour – we definitely don't want that. We want to make sure your experience respects the animals as much as possible, so let's do everything we can to look after these gentle giants. When you're in the water with them, please keep a safe distance away
Not suitable for expectant mothers or guests with back problems
Not suitable for families with small children
Not suitable for wheelchairs
Not suitable for those with reduced mobility
Not suitable for guests who can't swim
Children must be supervised by an adult (over 18 years) at all time
Bring money for extras or gratuities
Bring bathing gear and sunblock
This experience doesn't follow our general cancellation policy. If you need to cancel, you must do so at least 48-hours in advance to receive a full refund.
Bring a towel
Bring a hat
Subject to weather conditions
Some entrance fees and optional extras are payable locally
Fornecedor
TUI MEXICANA SA DE CV
Taxa de reserva
Boas notícias! Nenhuma taxa adicional é cobrada por esta reserva.
Taxa de cancelamento
Receba um reembolso de 100% se cancelar até 1 dia antes do início da experiência
Where
Marina Marazul Puerto Juarez
Reviews
great
4.3/5
Based on
100 reviews from verified customers
J
JD68
August 2026
From United Kingdom
Traveled as
As a couple
- 58 years old
Excellent
M
Mark
August 2026
From United Kingdom
Traveled as
As a couple
- 64 years old
Excellent
One ofvthe best experiences ever.
B
Ben
August 2026
From United Kingdom
Traveled as
With family
- 39 years old
Poor
Told by the reps wrong amount for fees then people running the tour of Photos for a certain amount of dollars and then charged in pesos which then worked out more. We have now reverse charge our credit card to get our money back and left a complaint with the TUI rep
B
Ben
August 2026
From United Kingdom
Traveled as
As a couple
- 52 years old
Excellent
L
Lorraine
August 2026
From United Kingdom
Traveled as
As a couple
- 59 years old
Poor
The tour is not for anybody with a sea sickness problem also not explained the ferocity of the speedboat causes multiple jolts and bangs to the body.
S
Sam
August 2026
From United Kingdom
Traveled as
With family
- 45 years old
Excellent
Whole day was great. I've seen Whale Sharks whilst diving before but never in such a concentrated amount, there were so many, and Manta Rays too! Lunch was delicious, fresh ceviche is a great choice! Coffee at the marina wasn't the best but, who cares that's not the reason for the excursion. One little pointer, it would be good to know why all the sharks congregate where they do, as not everyone will know why they're there.
M
Mario
August 2026
From Spain
Traveled as
As a couple
- 35 years old
Poor
Hicimos un pago de 60$ por unos vídeos con el tiburón ballena que jamás han llegado. No podemos ponernos en contacto con nadie del servicio y hablando con compañeros que hicieron la excursión con nosotros les ha pasado lo mismo. Nos sentimos estados.
S
Shocking scot
August 2026
From United Kingdom
Traveled as
As a couple
- 51 years old
Poor
Not accurately sold. 4+ hrs on boat with no bathroom facilities. Boat unsafe and captain steering with feet while on phone. Picked up additional passengers beyond the 10 people. Pick up late. No idea what extra money at marina was for and why this wasn't included. Not safe in water do to several.boats all racing around with people in water. Food hygiene non existent. Very dangerous and did not go in water
A
Anonymous
August 2026
From United Kingdom
Traveled as
With family
- 44 years old
Average
I think that you should state that you need to be an experienced swimmer and have knowledge of using a snorkel, the experience was overwhelming and daunting. Also didn’t feel right how many boats were around the whale sharks, took a bit of a shine from the experience. Out captain and guide were fantastic could not fault them
M
Michael Gibbins
August 2026
From United Kingdom
Traveled as
With family
- 45 years old
Poor
Mis sold. Never told you had to be super confident at swimming in open sea water. The food was terrible. I piece of cake for breakfast. A bowl of shrimp only and 2 crackers for lunch. (Don’t eat fish). Hours on a bus a long time at sea. Hours waiting. And hours trying to be sold photos for silly money. To see the Whale shark was amazing but definitely not worth the silly money!! Esp if a child and Not a great swimmer in dangerous choppy waters! Luckily we were advised to purchase sea sickness ta
N
Nathalie et Justine
August 2026
From France
Traveled as
With family
- 56 years old
Great
A
Aymeric
August 2026
From France
Traveled as
With family
- 52 years old
Excellent
C'est une super expérience. On sent bien le professionnalisme du capitaine et de l'ensemble de l'equipe. Un peu de stress avant de sauter même si on a bien été préparé. Tout était parfait. Seul tout petit bémol, le temps d'attente avant de prendre le bateau. Ça paraît long car rien n'est prêt lorsqu'on arrive (café, gâteau, combinaisons...)
S
Scott Harrington
August 2026
From United Kingdom
Traveled as
With family
- 48 years old
Excellent
Could have been in the water a little longer
M
MrsPow78
August 2026
From United Kingdom
Traveled as
With family
- 48 years old
Great
We saw lots of whales & rays so great! Not the greatest value for money though. We were sold breakfast & lunch. Breakfast was a dry bit of cake & juice. Lunch was ok shrimp salad. We got separated from others in our bus to go with different guides so ended up waiting ages for others to come back before we could leave.
M
M.K
August 2026
From Germany
Traveled as
As a couple
- 29 years old
Excellent
Wir durften nur zweimal Tauchen und wenn es nicht gut geklappt hat, hatte man leider Pech. Es wird sehr auf Naturschutz geachtet - das war TOP! Leider waren die Fotos/Videos unprofessionell und dafür ziemlich überteuert. Man hätte das bei dem hohen Preis für die Tour auch einfach mitgeben können
D
deçu1984
August 2026
From France
Traveled as
With family
- 51 years old
Poor
pas de guide parlant francais, nous n'avons eu aucune explication sur lederoulement de la sortie requin baleine, ni par la delegué tui qui nous a vendu l'excursion ni par le guide/ L'organisation etait tres mauvaise, avec des attentes interminables. Rien n'etait pret a notre arrivée a la marina. Nous apprenons sur le fait l'organisation du snorkling avec les requins baleine: 2 sorties de 2mm max par personne. et la non prise en compte des allergies alimentaires .
R
Renardi
July 2026
From France
Traveled as
With family
- 50 years old
Excellent
Le guide parlai très très vite
E
Eddy
July 2026
From Netherlands
Traveled as
As a couple
- 58 years old
Excellent
R
Rossy
July 2026
From United Kingdom
Traveled as
With family
- 56 years old
Excellent
The whole experience was incredible from beginning to end. However, the price for the Go Pro video at the end was VERY expensive 😳 You HAVE to purchase really, as you'll never swim with whale sharks again, but almost £100 for a video is excessive by any standard..... 😔 😟
T
Toady
July 2026
From Germany
Traveled as
With family
- 44 years old
Excellent
D
Dave the cat
July 2026
From United Kingdom
Traveled as
With family
- 57 years old
Excellent
A
Adela
July 2026
From United Kingdom
Traveled as
With family
- 36 years old
Excellent
Angie and Maia were amazing! Angie has done her best with everyone. The tour itself is amazing. I would definitely recommend it to anyone, one of the most amazing experiences.
J
Jennie
July 2026
From United Kingdom
Traveled as
With family
- 40 years old
Poor
This trip was devastating. 11 boats hunting down one whale shark and trapping it, and every boat releasing 10 people to swim with the one shark. It was very distressing and I refused to get in a second time. The food was appalling - a slice of cake for breakfast and either seafood salad or a wilted sandwich for lunch. The guide agreed with me that the whale sharks are treated as a commodity, but said he needed a job in Mexico. I was conned into thinking it was an ethical trip
M
Martha & Lauren
July 2026
From United Kingdom
Traveled as
As a couple
- 28 years old
Excellent
Karen who was the Tui ref in Ocean coral and turquesa was absolutely brilliant, she sorted all our experiences and sorted out the driver's putting them in their place when things were getting confusing sorting who was on what bus, couldn't fault her she made our holiday a once in a life time experience, I have nothing bad to say, it was an incredible holiday, everything was so easy.
K
Kath
July 2026
From France
Traveled as
Alone
- 34 years old
Great
Magnifique expérience. ********** prise en charge. Je regrette juste l’équipement proposé dans le package qu’il n’est pas adapté pour moi : tuba et masque trop grand.
K
Krystian
July 2026
From United Kingdom
Traveled as
With family
- 41 years old
Excellent
Absolutely one of a kind experience. Is was fantastic for our family. Fair play to Martin for speaking 3 languages.
M
MarkO
July 2026
From United Kingdom
Traveled as
As a couple
- 64 years old
Excellent
S
Shannah
July 2026
From United Kingdom
Traveled as
With family
- 31 years old
Excellent
The staff were excellent. Particularly the captain and the guide on our boat. They worked so hard to make sure that we all got to see the whale sharks and felt safe in the water, even if we were inexperienced and nervous.
W
White
July 2026
From United Kingdom
Traveled as
As a couple
- 58 years old
Great
Amazing experiance to see the whale sharks, but couldnt go in and swim with them as lead to believe as couldnt jump in off side,wanted to go down steps to get in ,told them that and it was not offered, so really dissapointed and didnt go in
K
Kadi
July 2026
From France
Traveled as
With family
Excellent
L’expérience est géniale, mais la guide a essayé de nous vendre tout et n’importe quoi, au début de la visite j’étais déçue du comportement de la guide puis j’ai réussi à apprécier cette expérience incroyable
F
Floor
July 2026
From Netherlands
Traveled as
Alone
- 18 years old
Excellent
D
Dominique
June 2026
From United Kingdom
Traveled as
Alone
- 27 years old
Excellent
Whole experience was unforgettable. However the only fault I can give it is not being able to wear sun cream at all, even a few hours before going into the water and with reef safe sun cream. I burnt very badly.
W
Whale of a Time
June 2026
From United Kingdom
Traveled as
As a couple
- 35 years old
Excellent
If I could put 100 out of 10 I would have done….this was the best trip we have ever done to swim with whale sharks in the wild is truly amazing and Oscar the tour Guide and the whole team were fabulous lots of love from 2 very very happy people 👍👍😎😎🤪🤪❤️❤️
M
Mark
June 2026
From United Kingdom
Traveled as
Alone
- 41 years old
Excellent
K
Kevin
September 2025
From United Kingdom
Traveled as
As a couple
- 46 years old
Great
Fantastic experience swimming in the water with a whale shark. Plus seeing Manta Rays swimming and jumping out of the water... Was not so keen on paying 60 dollars for a short clip of the swimming with the Whale Shark and a few pictures.
J
Jayne
September 2025
From United Kingdom
Traveled as
As a couple
- 43 years old
Poor
Shellfish for lunch when I've got shellfish allergy My wife vegetarian and we given cheese and ham toasty after they were told
T
Theodora Tihomirova
September 2025
From United Kingdom
Traveled as
With friends
- 7 years old
Poor
We didn’t see whale sharks. Weather and trip was terrible.
S
Sibylle
September 2025
From Germany
Traveled as
With family
- 29 years old
Excellent
Es hat mir extrem gut gefallen-leider habe ich die bereits bezahlten Videos bis heute nicht erhalten. Ich habe eine Mail an den Photoanbieter geschickt (mit Quittung) und TUI Letzipark ins CC genommen. Ich hoffe dass ich das Filmmaterial so schnell wie möglich erhalte. Bereits hatte ich schon am letzten Sa ein Email geschickt an Photos Blue Caribe (noch ohne TUI im CC). Leider ohne Erfolg.
R
Richard
September 2025
From United Kingdom
Traveled as
Alone
- 42 years old
Excellent
It was an amazing day we were able to swim with apod of wild dolphins as well as the whale sharks. The crew were very mindful not to stress the fish making sure all the guide lines were followed. The crew were very friendly and very helpful and able to answer any questions you had. The day made an old man very happy.
M
Mine
September 2025
From Germany
Traveled as
As a couple
- 20 years old
Excellent
Es war alles top, man könnte den Gästen allerdings erlauben sich am Hafen nochmal einzucremen, denn immerhin ist man locker 40minuten auf dem Wasser unterwegs. Ein First aid Kid mit hyperventilationsmaske wäre auch top gewesen. Die Preise für das Video und das Foto sind meiner Meinung definitiv mit 60$ als Pärchen zu hoch.
M
Mlous
September 2025
From Netherlands
Traveled as
With family
- 25 years old
Great
S
Sam
September 2025
From France
Traveled as
Alone
- 32 years old
Great
S
Siamak
September 2025
From Germany
Traveled as
With family
- 46 years old
Great
L
Louands87
September 2025
From United Kingdom
Traveled as
As a couple
- 20 years old
Excellent
Enjoyed seeing natural.animals.in their own habitat, boat was small but great and staff were lovely but spoke very little English and spoke Spanish all of the time so not easy to understand instructions
T
Tracy Yorkshire UK
September 2025
From United Kingdom
Traveled as
With friends
- 41 years old
Excellent
We had a fantastic experience and were lucky to see eight whale sharks during the trip and had the opportunity to swim with them 4 times.
Y
Yolande Postema
September 2025
From Netherlands
Traveled as
As a couple
- 39 years old
Excellent
De crew deed er alles aan om ons een geweldige ervaring te laten hebben. We hebben de whale sharks goed kunnen zien. Geweldige ervaring!
B
Babette/Peter
September 2025
From Germany
Traveled as
As a couple
- 54 years old
Excellent
Sehr gut organisiert, gute Vorbereitung auf die Tauchgänge, Top Begleitung. Einzige, kleine Kritik: Der Begriff „continental breakfast“ ist etwas übertrieben für einen Kaffee und ein Stück Rührkuchen !
D
Do
August 2025
From United Kingdom
Traveled as
With family
- 27 years old
Excellent
V
Veronica Pidd
August 2025
From United Kingdom
Traveled as
As a couple
- 38 years old
Excellent
Absolutely fantastic once in a lifetime opportunity & definitely one i won’t forget in a hurry - worth every penny !!!!
C
Catherine Hancock
August 2025
From United Kingdom
Traveled as
With family
- 31 years old
Excellent
Absolutely amazing experience! There were a number of people sick on the boat trip which obviously impacts others, you could sell’s the brackets or tablets on the boat or pre earn them to take the tablet the night before! Or a more gentler cruise could be offered! Also £60 for a couple for photos I understand but I got charged £90 for three people and the photos were only of one of us! More choice of sandwiches ( I don’t eat mayo and it was in the sandwiches )
K
Kaz
August 2025
From United Kingdom
Traveled as
With family
- 19 years old
Great
This really was an experience of a life time and I would recommend this experience to anyone but I would advise eat something before you go and pack a lunch we got given a slice of cake for breakfast and then either a very small shrimp salad or ham and cheese sandwich for lunch which isn't enough when being on a boat all day,there is alot of waiting around before and after. Communication could have been better as we hit a bad storm on way out with scared children and nothing was said to anyone.
L
Louise
August 2025
From United Kingdom
Traveled as
With family
- 29 years old
Excellent
Serena our tour guide was excellent and very knowledgeable. We loved seeing the Whale sharks and were lucky enough to be able to swim with them twice
P
Penny
August 2025
From United Kingdom
Traveled as
With family
- 36 years old
Excellent
Transfer from hotel ran smoothly and overall trip was fantastic, we were lucky enough to swim twice with whalesharks! The only negative is that there is no mention of having to pay extra for a wetsuit. Although snorkel gear is included, it was explained at the briefing that you either had to hire a wetsuit or wear a buoyancy jacket which was free but difficult to swim in. You weren't allowed in the water without one or the other for safety reasons. So the extra cost should be mentioned!
M
Merah adel
August 2025
From France
Traveled as
With family
- 32 years old
Poor
Le guide prend de haut les clients ce qui n’est pas détour appréciable. Ponctualité médiocre.
A
Abby Hickinbotham
August 2025
From United Kingdom
Traveled as
With family
- 17 years old
Excellent
This was such a wonderful experience me and my husband had a wonderful time and can’t believe how lucky we were to see so many whale sharks
H
Hazel
August 2025
From United Kingdom
Traveled as
As a couple
- 45 years old
Great
T
Traveller
August 2025
From United Kingdom
Traveled as
With family
- 24 years old
Poor
Extremely expensive for less than 4 minutes in the water with the Whale Shark. On top of this the port tax added even more cost that wasn’t made aware of at time of booking. Also the people running the boat then tried to get an extra $130 for a total of 40 seconds of video footage of me and my family (of 5). Provided with a tiny slice of cake for the light breakfast, a ham and cheese sandwich and half a dozen prawns for lunch. Sat waiting in the heat without a drink for over an hour to go home.
D
Debbie Perkins
August 2025
From United Kingdom
Traveled as
With friends
- 23 years old
Poor
It was rushed, overcrowded, stressful not an enjoyable experience at all. Felt for the whale sharks, they must have been scared with over 40 boats surrounding them with over 10 people on each so average of 400 people. The noise and fumes was awful. Not enough cold drinks. I was travel sick and the boat captain was fantastic with me at this time.
S
Sarah Griffiths
August 2025
From United Kingdom
Traveled as
With family
- 35 years old
Excellent
The day was an amazing experience. Guide, captain and sailor were great. It says you get breakfast but this is a slither of cake to obviously stop sea sickness. We took Dramamine prior to going on boat and had no issues with this. Seeing the whale sharks in their natural environment was unforgettable. Only negatives there were only pictures and videos of 3 out of 4 of our group which we found out after paying 120$. Only given 1 drink which was not sufficient for an 8 hour trip.
C
Charlene Griffin
August 2025
From United Kingdom
Traveled as
With family
- 19 years old
Poor
Pick up was on time lovely tour guide went out to sea but when we got there way too many boats I would say around 12 speed boats you had to keep moving around as to not hit the other boats must have spent around 15-20 minutes then headed back and only to find are video was all blurry as they didn’t check the camera beforehand and other people in our group didn’t get one either and was not worth the value of 60 dollars so really disappointed and they need to improve on how it’s managed
T
Taylor
August 2025
From United Kingdom
Traveled as
As a couple
- 9 years old
Excellent
A once in a lifetime experience, this was absolutely exceptional. Worth every single penny! Please take anti sickness tablets as the boat ride out can be VERY choppy as they go fast, quite a few people on our boat got sea sick due to this.
C
Conny
August 2025
From Germany
Traveled as
With family
- 31 years old
Excellent
Wir hatten den Guide Martin. Martin hat das super gemacht ! Hatten auch Glück dass sehr viele Walhaie vor Ort waren und sich die Boote aufteilten und nicht soviel auf einen ********** waren !!! Ich kann diese Tour nur weiterempfehlen! Es war ein sehr schönes Erlebnis das man so schnell nicht vergisst.
C
Caroline
August 2025
From United Kingdom
Traveled as
With family
- 37 years old
Excellent
The guide staff and boat crew were brilliant. I loved how passionate they were about the whale sharks, and how they preferred to try and find a whale of their own instead of joining the fleet of other boats and swimmers. Sadly, there are obviously some boats who don’t care so much, and it was disappointing to see litter on the ocean surface. Other than that, swimming with whale sharks was an awesome experience.
J
Jeroen Nieuwstraten
August 2025
From Netherlands
Traveled as
With family
- 37 years old
Average
Deze trip word aangeboden zonder voldoende waarschuwing over de omstandigheden en impact. De bootreis heen was dik 1,5 uur over ruige golven waarbij ik én mijn zoon voor de balans vd boot voorin werden geplaatst. Harde klappen in de rug, we kwamen beide soms 50 cm uit de harde bank, die bij een andere medereiziger (jonge vrouw) rugletsel veroorzaakte maakte de heenreis zeer zwaar en onprettig. Het is een ruige trip. Meld dit vooraf. Gids was erg bevlogen, het eten ronduit smerig.
N
Nath
August 2025
From France
Traveled as
With family
- 37 years old
Great
Le bateau n'est pas couvert et pas le droit de mettre de la crème solaire pour la santé des poissons... Nous étions 12 dans le bus de transfert puis 10 dans le bateau. Au retour, nous avons attendu 1h30 les 2 personnes qui étaient dans un autre bateau, sans eau, sans rien... Partie nagé avec les requins baleines très agréable, heureusement
R
Rhincodon
August 2025
From Germany
Traveled as
With family
- 39 years old
Excellent
Essen ist nicht für Vegetarier geeignet da nur ceviche und Schinken Käse Sandwich
J
Joost
August 2025
From Netherlands
Traveled as
With family
- 37 years old
Great
De excursie is echt veel te duur, zeker voor een gezin van vier en het feit dat je maar enkele minuten in het water mag zijn. Dat vervolgens voor de filmpjes die van matige kwaliteit zijn ook nog eens USD 105 (!!!!) wordt gevraagd is echt schandalig!! Bovendien wordt gevraagd om per koppel te betalen terwijl een van ons niet heeft gezwommen en dus niet op de filmpjes staat… Echt absurd, pure geldklopperij!
R
Rabir12
August 2025
From France
Traveled as
With friends
- 36 years old
Poor
Comme précisé à notre correspondante à l’hôtel Salena, dès notre retour de l’excursion, nous sommes déçu pour plusieurs raisons : - nous avions mentionné lors de la réservation que nous us ne mangions pas de porc, précisé également au guide local dans la navette. Au déjeuner pas de sandwiches pour nous 4. Mes 2 enfants non rien mangé, le reste du temps salade avec énormément d’oignons. Beaucoup de choses à dire mais pas assez de places. Vous pouvez me contacter au **********. Merci d’avance pour
P
Peter
July 2025
From Germany
Traveled as
With family
- 41 years old
Excellent
Von Anfang an, toller Service und ein unvergessenes Erlebnis. Anjay unsere Tourmanagerin von TUI vor Ort im Hotel hatte uns sehr ausführlich beraten. Eine top Empfehlung von ihr. Auf der Tour hat uns Martin als deutsch sprechender Gide professionell über den Tag begleitet. Es war ihm wichtig, daß das Schwimmen mit den Wahlhaien für jeden ein Erlebnis wird. Der Preis ist am oberen Ende des als Familie noch machbaren. Rückblickend, war das Erlebnis jeden Euro wert.
J
Jon B
July 2025
From United Kingdom
Traveled as
With family
- 27 years old
Excellent
Brilliant experience. Two efforts to see a Whale Shark. Unfortunately my first one my flipper fell off (my fault not tight enough). 2nd one though, was sensational. Tried to keep at 9 feet away from shark. Was closer at the beginning (about 5 foot). Kenneth, the guide, was utterly superb and both captains were patient and incredibly helpful. Loved this experience. Just amazing.
C
C.H.
July 2025
From Germany
Traveled as
With friends
- 28 years old
Poor
Hätte eine sehr schöne Tour werden können. Seegang viel zu stark, aufgrund dessen kaum Walsichtung. Der der gesichtet wurde, da wurden die Menschen in Scharren ins Meer geworfen. Zum einen das Schnorchel durch den Wellengang sehr lebensgefährlich, zum anderen die Boote die überall waren. Für Kinder definitiv nicht zu empfehlen. In vielen Booten wars allen einfach nur schlecht. Die Tour müsste dem Wetter angepasst werden, damit man für das Geld auch Freude dran hat. Guid war allerdings spitze.
J
Jeroen
July 2025
From Netherlands
Traveled as
With family
- 26 years old
Excellent
Super experience
B
Berry
July 2025
From Netherlands
Traveled as
As a couple
- 27 years old
Excellent
Wat een geweldige ervaring! Werd opgehaald bij hotel en onderweg al veel toelichting en info gekregen. Had veel recensies gelezen over oncomfortabele bootjes, blauwe plekken en zeeziekte. Er werd onderweg gestopt bij winkeltje om pilletjes tegen zeeziekte te kunnen kopen als je wilde. Onze boot was gewoon voorzien van comfortabele zittingen. Er werd vol respect met de walvishaaien omgegaan en iedereen super vriendelijk en behulpzaam. Wauw wat is het een eer om naast zulke dieren te mogen zwemmen
S
Stefric
July 2025
From France
Traveled as
With family
- 28 years old
Great
J
Jürgen
July 2025
From Germany
Traveled as
With family
- 36 years old
Excellent
E
Emmanuel
July 2025
From France
Traveled as
With family
- 34 years old
Excellent
G
Gemma
July 2025
From United Kingdom
Great
It would of been nice to lhllalve a few more goes diving in
T
Tobi
July 2025
From Germany
Traveled as
With family
- 23 years old
Excellent
G
Giles
July 2025
From United Kingdom
Traveled as
With family
- 42 years old
Great
Our whole family had an amazing experience diving with Whale Sharks. However it was a relatively expensive trip and there was something wrong with the boat motor that meant we had to crawl back to harbour. So everyone was seasick on the way home.
M
Matt
July 2025
From United Kingdom
Traveled as
As a couple
- 11 years old
Great
We were picked up 5:55 am, got to meeting and spent an hour waiting doing nothing meaning early start was unnecessary. Jonathan our guide collecting did not speak to us or brief us at all during this time we felt forgotten. We were switched to oscar who was awesome as a guide as was our boat crew the experience was unforgettable but we only swam with the sharks once for about 1 minute which didn't feel great value. On leaving I went to the toilet and Jonathan went to the car without me.
L
Lesley and Steve
July 2025
From United Kingdom
Traveled as
As a couple
- 43 years old
Excellent
Our rep gave us excellent advice on the best day to choose weather wise. The sea was beautiful and so calm on the day. Lilly, our guide, gave us so much information about whale sharks and what to do and not do if were fortunate enough to see one. When we arrived at the area they're known to be, we saw so many! Swimming with them was a fantastic experience and one we will remember for a long time. A PERFECT DAY.
M
Max
June 2025
From Germany
Traveled as
As a couple
- 8 years old
Poor
Das Erlebnis selbst war super. Nur leider finden wir 5 Minuten mit den Walhaien im Wasser zu schwimmen als Hauptattraktion zu teuer und dafür zu kurz. Wir haben eine Stunde am Anfang im "Basecamp" gewartet und nach dem Erlebnis mit den Walhaien eine Stunde (nicht wie versprochen auf der Isla Mujeres) vor der Isla Mujeres auf Boot gegessen. Somit konnte der Magen sich nicht wie im Vorfeld besprochen ausruhen, sondern es wurde eher schlimmer. Wir sind mit der Preis/Leistung nicht zufrieden.
M
Monika
June 2025
From United Kingdom
Traveled as
As a couple
- 12 years old
Poor
The tour guide Mika was really bad at her job. When booking we were also told we will be having lunch at one of the restaurants on the island, this did not happen. We were told to get off the boat and not allowed to go back on as they were "preparing" (she was sitting on the boat drinking a beer) lunch on the boat. Really poorly organised. 2x 45 second videos are charged at 60 USD. We were only given water to drink, shrimp ceviche and a ham sandwich. Breakfast was a piece of cake. Do not recomme
G
Grant
June 2025
From United Kingdom
Traveled as
With family
- 38 years old
Excellent
The only down side was the 6am pick up. There were quite a few other trips out when we arrived, not sure if the sharks are about all day or not.
L
Louise & Grace
June 2025
From United Kingdom
Traveled as
With family
- 27 years old
Excellent
Me & my 11 year old went. Gabry, Pinocchio & Angel were fab, so knowledgeable & passionate about their role. We paid for full size masks, but we felt them suffocating, so should have stuck to the standard snorkels provided with the cost. While brief, the experience was unbelievable, felt emotional swimming with them. Recommend to bring food for fussy eaters, as options are limited (ceviche and ham &cheese sandwich provided). Couldn’t fault the service at all! Best trip of the holiday!
T
Tracey
June 2025
From United Kingdom
Traveled as
As a couple
- 35 years old
Excellent
Great trip overall but should let you know the time you will be on the coach, we where on it for 2 hours 30 mins to get to the marina and trip said breakfast included when all you got was a slice of cake and a drink and when being picked up at 5.30am and not having anything to eat until around 3pm is a long time to go without anything to eat.
S
Silvia
June 2025
From Germany
Traveled as
As a couple
- 14 years old
Excellent
Einfach ein tolles Erlebnis. Ein sehr schöner Moment, den ich nicht mehr vergessen werde. Allerdings sind leider die Hälfte der Personen auf unserem Boot seekrank geworden und konnten zum Teil nicht mit dem Hai schwimmen, da es Ihnen so schlecht ging. Daher meine Empfehlung Tabletten für Seekrankheit mitbringen. Da das Boot ggf. Warten muss, da noch andere Boote vor Ort sind und es dann im Wasser stark schaukelt. Auch sollte man sich vorher eincremen, da dies während der Tour nicht erlaubt ist.
F
Family Derrick
September 2024
From United Kingdom
Traveled as
With family
- 42 years old
Excellent
Trip was fantastic and all 4 of us managed to swim with the sharks (there were 2). It was an unforgettable experience and we enjoyed it immensely. Guide and staff were excellent. We were lucky, and I could be wrong, but I do get the feeling that spotting the sharks is incredibly difficult and (even with experienced people on the boat) there may be many who don't get to swim with them. For us this trip was amazing and we have some excellent memories and photos
B
Bianca
September 2024
From Germany
Traveled as
As a couple
- 26 years old
Excellent
Ich habe mich sehr sicher gefühlt
P
PAUL
September 2024
From United Kingdom
Traveled as
As a couple
- 38 years old
Excellent
We thougherly enjoy the whole experience from start of the day till the end of the day.
Y
Yolande
September 2024
From Netherlands
Traveled as
As a couple
- 38 years old
Excellent
Geweldige ervaring! De Nederlands talige reisleidster legde alles uit en gaf ons veel informatie. De walvishaaien lieten zich gelukkig snel zien en dat leverde ons een onvergetelijke ervaring op. Echt een aanrader!
C
Chris from Bournemouth
September 2024
From United Kingdom
Traveled as
With family
- 40 years old
Excellent
Every part of it and everybody involved were fantastic exceeded all expectations. Some people got a bit grumpy due to not being filmed which was there own fault. They didn't listen to the instructions so the first mate had to spend most of his time helping them get the best experience instead of videoing them. We listen followed instructions so had the most amazing experience and have lots of video evidence to prove it
J
James
September 2024
From United Kingdom
Traveled as
As a couple
- 43 years old
Excellent
More choice of snacks, toilets open on arrival instead of waiting for key, coffee available sooner.
T
Timo
September 2024
From Germany
Traveled as
With family
- 27 years old
Excellent
5
58
September 2024
From United Kingdom
Traveled as
As a couple
Excellent
The people involved on our boat were absolutely fantastic! We couldn’t asked for a better captain. We were all looked after very well and safety was first. Was my birthday so it’s a day I won’t forget. Awesome!
M
Mary
September 2024
From Germany
Traveled as
As a couple
- 6 years old
Excellent
A
Andrew
September 2024
From Netherlands
Traveled as
As a couple
- 42 years old
Excellent
L
Lynn11
September 2024
From Germany
Traveled as
As a couple
- 6 years old
Average
J
Jonathan
August 2024
From United Kingdom
Traveled as
With family
- 28 years old
Excellent
Fantastic experience with my 10 year old son, definitely worth the money even though it’s one of the more expensive tours.
K
Kai R
August 2024
From Germany
Traveled as
With family
- 34 years old
Great
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