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Delphinus Dolphin Experiences at Puerto Morelos
Activities
Cancun, Mexico
4.4/5
Free Cancellation
Language:
Spanish
,
English
Mobile voucher accepted
Duration: 4 Hours
Do this because
You can choose from a range of dolphin experiences in Mexico
You'll interact and swim freely with dolphins
An expert trainer will share fascinating insights about dolphin behaviours
What to expect
Swimming with dolphins is the stuff holiday dreams are made of. Put a big tick on your bucket list with the range of experiences on offer at Delphinus. From couple's swims and one-on-one interactions to family options for up to six of your nearest and dearest, Delphinus' team of experts will help you make memories in Mexico that'll last a lifetime.Choose you experience:Delphinus Primax:Connect with these amazing marine animals in an experience full of energy, and fun.For: four peopleTime in the water: 45 minutesActivities / interactions: 18Included: Towels and lockers Couples Dreams:Share an intimate and special experience as you interact together with dolphins in an environment designed for couples.For: two peopleTime in the water: 45 minutesActivities / interactions: 18Included: Towels, lockers and T-Shirt Interax:Get to know your silky-soft host by enjoying games and activities together.For: six peopleTime in the water: 30 minutesActivities / interactions: 14Included: Towels and lockers The One:One person, one dolphin, one hour. A personalised dolphin experience.For: One personTime in the water: 45 minutesActivities / interactions: 18Included: Towels, lockers and T-Shirt Delphinus Harmony:An ideal experience to share with your family and create memories that will stay with you forever.For: 10 peopleTime in the water: 20 minutesActivities / interactions: 10Included: Towels and lockers Dolphin Trainer (not available for Puerto Morelos):Step into the world of animal care for two hours in an educational experience where you'll interact with dolphins and gain firsthand knowledge of their biology, behaviour, and training.For: four peopleTheory / practice time with specialists: 60 minutesTime in the water: 45 minutesActivities / interactions: 18Included: Towels and lockers
What's included
Instructor
Dolphin Swim
Locker
Lifejacket
What to remember
For the safety of our dolphins, it's prohibited to enter the habitat with cameras or phones, however you are able to buy photos and videos of your experience
Transport to the venue is $10 USD per person
There is no minimum age, but children under 8 years old must be accompanied by an adult during the activity with both participants paying for the program
Government-mandated tax: A fee of $50.00 MXN per person (including children) will be collected at check-in, in accordance with Article 60 of the Tax on Activities with Aquatic Animals
Please arrive 30 minutes before your activity and bring swimwear
Dolphin Trainer: Children under 12 years old must be accompanied by an adult during the activity with both participants paying for the program
People not participating in the activity may stay in designated areas - for safety reasons, these areas are separate from the wet areas
Just so you know admission and transport to Xcaret and Xel-Ha parks is not included
This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation efforts
Not suitable for expectant mothers or guests with back problems
Bring money for extras or gratuities
Food and drinks not included
Sun loungers not included
Please note that all times are approximate and subject to change
Transfers not included
Some entrance fees and optional extras are payable locally
Transfer is available for an extra charge
Bring your passport or official EU identification
Children must be supervised by an adult (over 18 years) at all time
Height, weight and/or age restrictions may apply
Provider
TUI MEXICANA SA DE CV
Booking Fee
Good news! No extra fees are applied to this booking.
Cancellation Fee
Receive a 100% refund if you cancel up to 1 day before the experience begins
Where
Delphinus Riviera Maya: Address: Chetumal-Cancun Km 282, Solidaridad, 77710 Playa del Carmen, Q.R.Delphinus Puerto Morelos: Boulevard El Cid Unidad 17 SM 3 L1-01, M20, 77580 Puerto Morelos, Q.R. 20.83035102043788, -86.89097284739422
Reviews
great
4.4/5
Based on
12 reviews from verified customers
D
Dean
May 2026
From United Kingdom
Traveled as
As a couple
- 12 years old
Poor
The experience of swimming with dolphins was amazing but we didn’t get our 15 minutes snorkelling session which we was extremely disappointed in considering the cost for the experience and to not have at least 1 photo included was poor, as the cost of the photos were so expensive.
K
Kelly
May 2026
From United Kingdom
Traveled as
With family
- 20 years old
Average
Facilities, staff and transfer all good.. Dolphins are kept in captivity. If you are debating over ethics dont go. It will make you sad. They charge ridiculous amounts for pictures. I wouldnt do again ir recommend.
M
Manon DVN
September 2025
From France
Traveled as
As a couple
- 7 years old
Excellent
A
Amy
August 2025
From United Kingdom
Traveled as
With family
- 16 years old
Great
The time in the water with the dolphin was great and everyone enjoyed, however the price of the photo packages were extortionate and so unreasonable considering the amount paid to do the actual experience.
Z
Zoe
August 2025
From United Kingdom
Traveled as
With family
- 18 years old
Excellent
P
PML
July 2025
From United Kingdom
Traveled as
With family
- 28 years old
Excellent
Brilliant experience. The only down side is the pressure to buy photographs and not being able to purchase certain individual pictures. Having to buy a package is so expensive.
S
Sue
November 2024
From United Kingdom
Traveled as
As a couple
- 39 years old
Excellent
Excellent morning. Collection and drop off was efficient. Very expensive to purchase photos.
H
Helen
September 2024
From United Kingdom
Traveled as
As a couple
- 35 years old
Excellent
The experience was excellent. The interaction with the dolphins was absolutely amazing. The staff were great at getting you involved with the whole experience. The information given about dolphins was good but we would have liked to have had a video or more information from the staff themselves.
M
Mr b
August 2024
From United Kingdom
Traveled as
With family
- 28 years old
Great
M
Mark smith
July 2024
From United Kingdom
Traveled as
With family
- 34 years old
Excellent
Was a amazing experience to swim with them just on the morning the transport didn't turn up at time of pick up but we got upgraded because of that but the experience it's self was unreal the staff were so good
J
Joanne Clark
May 2024
From United Kingdom
Traveled as
Alone
- 40 years old
Great
The dolphins were of course beautiful the activities a bit staged Shane we had to pay more to hold the fin then astronomical photo prices. But the activity itself was good just pity the dolphins aren’t free
M
M
March 2024
From United Kingdom
Traveled as
Alone
Excellent
It was expensive for the little interaction I got but still worth it
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