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Formule tout compris avec dauphins et visite du parc Garrafon
Activités
Riviera Maya / Playa del Carmen, Mexique
4.55/5
Annulation gratuite
Langue:
Espagnol
,
Anglais
Bon mobile accepté
Duration: Fixable
Faites cela, parce que
Le trajet en bateau jusqu'à Isla Mujeres offre des vues imprenables sur la côté caribéenne de Cancún
Vous nagerez et interagirez avec deux dauphins dans le cadre d'un programme sensoriel avec les dauphins
Vous aurez le temps de faire de la tyrolienne, du kayak et de vous détendre dans une piscine à débordement au parc national de Garrafon
À quoi s'attendre
Échappez à l'effervescence de Cancún pour une journée d'aventure au parc naturel des récifs de Garrafon d'Isla Mujeres. Après une excursion en bateau jusqu'à l'île, le plaisir peut commencer : tyrolienne au-dessus de l'eau, kayak ou simplement détente dans l'espace VIP avec sa piscine à débordement et ses hamacs. Le véritable point fort est le programme Royal Connection avec les dauphins, où vous nagerez aux côtés de deux dauphins et partagerez un moment avec eux. Après un peu de temps libre dans le parc, vous retournerez à votre hôtel en bateau.
Ce qui est inclus
Buffet
Petit déjeuner
Guide
Matériel
Baignade avec des dauphins
Croisière en bateau
Open bar avec marques de boissons nationales
Tous les frais de taxes sont inclus
Ce qu'il faut retenir
Les femmes enceintes de moins de cinq mois peuvent uniquement participer à la rencontre avec les dauphins, accompagnées d'un autre adulte payant. Elles doivent signer une dispense.
Les enfants mesurant entre 1,2 m et 1,39 m doivent être accompagnés d'un adulte lors des interactions avec les dauphins.
Les enfants mesurant 1,40 mètre ou plus peuvent participer seuls au programme avec les dauphins.
Les enfants âgés de 1 à 5 ans peuvent participer gratuitement s'ils sont accompagnés d'un adulte payant.
Le tarif enfant s'applique de 6 à 12 ans et le tarif adulte s'applique aux personnes de 13 ans et plus.
Veuillez ne pas utiliser de crème solaire, de lotion bronzante ni porter de bijoux ou d'accessoires qui pourraient se détacher pendant l'expérience avec les dauphins.
Les appareils électroniques ne sont pas autorisés pendant le programme avec les dauphins.
Apportez de l'argent liquide si vous souhaitez acheter des photos ou des souvenirs.
Pour des raisons de sécurité, les personnes souffrant de troubles cardiaques, d'asthme, de diabète, d'épilepsie ou de problèmes médicaux importants ne doivent pas participer.
Il est conseillé aux participants de tenir compte de leur condition physique et de leurs antécédents médicaux avant de décider si cette activité leur convient. Si vous n'êtes pas sûr que cette activité vous convienne, consultez votre médecin avant de réserver.
Ne convient pas aux personnes qui ne savent pas nager
Ne convient pas aux familles avec des enfants en bas âge
Des restrictions de taille, de poids et/ou d'âge peuvent s'imposer
Apportez une serviette de bain
Apportez un chapeau
Sous réserve des conditions météorologiques
Guide anglophone pour toutes les nationalités
Veuillez noter que tous les horaires sont approximatifs et sujets à changement
Fournisseur
TUI MEXICANA SA DE CV
Frais de réservation
Bonne nouvelle ! Aucun frais supplémentaire n'est appliqué à cette réservation.
Frais d'annulation
Recevez un remboursement de 100 % si vous annulez jusqu'à 1 jour avant le début de l'expérience
Reviews
Excellent
4.6/5
Based on
85 reviews from verified customers
R
Richard
May 2026
From Royaume-Uni
Traveled as
With family
- 23 years old
Poor
Only one activity open - well and truly ripped off. Complaint logged
J
JH
May 2026
From Royaume-Uni
Traveled as
With family
- 28 years old
Great
The dolphin experience was exceptional. Garrafon Park was very disappointing given only the zip line was open. This was due to the weather so unavoidable however as a family we would have preferred an earlier return home rather than kill time there
J
JK
May 2026
From Royaume-Uni
Traveled as
With family
- 29 years old
Excellent
A
Alice O’Sullivan
April 2026
From Royaume-Uni
Traveled as
With family
- 27 years old
Great
Excellent excursion - quite pricey but so are most in Mexico. Great day out excellent staff very attentive on the catamaran. Dolphin experience really fun - we also fed manatees and snorkelled with sharks and rays. Negatives - photo package is extremely expensive (optional of course but you can’t take your own photos). Buffet very average at Garrafon. More photos could have been taken at Garrofon other than zipline as we had already paid $350.
R
Ryan
April 2026
From Royaume-Uni
Traveled as
With family
- 22 years old
Excellent
The whole day was great, our kids absolutely loved it. Staff at every point were phenomenal
M
Michelle
April 2026
From Royaume-Uni
Traveled as
With family
- 29 years old
Excellent
The experience was amazing along with the katamaran ride. Staff were amazing - couldn’t do enough for you. Little tip for you - have a little something to eat and drink before you leave hotel as it’s quite a long wait from the time you arrive at the port until you board the boat.
S
Steve Wrozwyk
March 2026
From Royaume-Uni
Traveled as
With family
- 43 years old
Excellent
wonderful experience I went with my ten year old and 14 year old. We had access to vip lounges the first was fine light meal pasta As advised as we were doing zip lining and snorkelling so need only light meals . Which I agree with but trying telli that to to starving!!!! Teenagers. The second vip lounge only offers carrots and cucumbers. This was late afternoon so kids were hungry had tobuy crisps from shop not included. Food and staff on catamaran were excellent captain Antonio was execellen.
L
Lisa
March 2026
From Royaume-Uni
Traveled as
With family
- 35 years old
Poor
We was given mis information. Was not safe. Seeking compensation
C
Catherine Cross
December 2025
From Royaume-Uni
Traveled as
With friends
- 26 years old
Excellent
Was amazing day everyone was helpful
K
Karen
December 2025
From Royaume-Uni
Traveled as
As a couple
- 34 years old
Excellent
J
Julie, Manchester
November 2025
From Royaume-Uni
Traveled as
As a couple
- 44 years old
Excellent
This trip was the best trip we have ever experienced. From start to finish it didn't disappoint. The crew and guide were professional and attentive to all the clients on board. The itinerary was explained fully and timings maintained throughout the day. The dolphin experience was something we will always remember.
L
Lewis and Georgia
November 2025
From Royaume-Uni
Traveled as
As a couple
- 9 years old
Great
Absolutely amazing but the food let it down massively.
J
J whitehouse
November 2025
From Royaume-Uni
Traveled as
As a couple
- 28 years old
Excellent
Brilliant excursion great value for money . Lots of different activities included made a great day would highly recommend
L
Lel
November 2025
From Royaume-Uni
Traveled as
With friends
- 37 years old
Excellent
We were not informed of what the trip entailed, not that this was an issue. We were over the moon when we found out that trip included a swim with the manatees and feed them, followed by a swim with sharks & stingray. We were expecting lunch but we're not aware that there was also a light breakfast, light lunch and a buffet when we got to the Garrod park. It was a very long day but we'll worth the money. The only thing to improve is clearer info when at each park re photos lockers buffet
V
Vanessa
September 2025
From Royaume-Uni
Traveled as
As a couple
- 39 years old
Average
The ladies toilets were not clean. 1 of 3 toilets was out of use and one of the toilets had no toilet roll for the full time I was at the park. The VIP food was basic but the staff were lovely.
V
vbowker
September 2025
From Royaume-Uni
Traveled as
With family
- 35 years old
Excellent
S
Sarah Viney
August 2025
From Royaume-Uni
Traveled as
With family
- 26 years old
Excellent
Loved the trip, the staff were fantantisic especially Antonio córdovatour guide, was 5/5 with my autsic daughter who does not speack in most situations other than her parents, hovever Antonia efforts she spoke and engaged in all activities and wanted to come back - highly recommend thank you Antonio x
M
Mark
August 2025
From Royaume-Uni
Traveled as
With family
- 33 years old
Excellent
R
Robinson
August 2025
From Royaume-Uni
Traveled as
With family
- 23 years old
Excellent
A
Alesja, Justin
August 2025
From Royaume-Uni
Traveled as
With family
- 23 years old
Great
The guide Juan was excellent, the park itself wasn't great, the food was ok, service too. Showers/changing room did smell pretty bad. But we enjoyed the staff working around the park, they were helpful and pleasant to talk too, also very polite.
J
Jon
August 2025
From Royaume-Uni
Traveled as
As a couple
- 40 years old
Excellent
Perfect day out Life long memories Nothing to dislike Couldn't be happier with the whole experience Thankyou
J
James
August 2025
From Royaume-Uni
Traveled as
With family
- 27 years old
Great
Food on the boat, dolphin park and Garrafon park was poor in quality and choice. No family changing area at Garrafon park (single Dad with boy and girl). Limited activities at Garrafon make it a unnecessarily long day (12/13 hrs pickup to return). Pick up was late and no communication. Tui app rubbish stating will take 30 mins to respond to “live chat”. Dolphin experience was great. Cut out the Garrafon park elements and the day would have been much better (and reasonable in lenghth).
I
Ianpwt121
August 2025
From Royaume-Uni
Traveled as
With family
- 22 years old
Excellent
A
Azam
July 2025
From France
Traveled as
With family
- 21 years old
Great
S
Sekvent
July 2025
From Allemagne
Traveled as
With family
- 32 years old
Excellent
Alles sehr gut Organisiert.
J
Joanne Lee
July 2025
From Royaume-Uni
Traveled as
As a couple
- 40 years old
Excellent
I loved all The activities The food could have been Better and toilets weren’t very nice at all
F
Fylilisse
July 2025
From France
Traveled as
With family
- 34 years old
Great
Juan et son équipe de guide et d’animateur était top ! Expériences avec les dauphins magnifique ! Mais gros problème dans la suite du problème : Mon fils a été brutalisé par le personnel du Gorrafon Park car il a eu le malheur de filmer sa sœur sur la tyrolienne, ils l’ont fait descendre brutalement en lui hurlant dessus et sans le laisser finir le parcours, tout ça pour vendre une seule photo à 40 dollars !!!! À fuir pour ça !!! C’était un enfant et il a été terrorisé !!!
R
Robert bower
July 2025
From Royaume-Uni
Traveled as
With family
- 43 years old
Excellent
Such amazing days excursion .. WOW
A
Andrew
June 2025
From Royaume-Uni
Traveled as
With family
Excellent
The food isn’t up to much or with the money they say it’s included in the package but it’s rubbish.
J
Joelabi
June 2025
From Royaume-Uni
Traveled as
As a couple
- 11 years old
Excellent
C
Chris
June 2025
From Royaume-Uni
Traveled as
As a couple
- 18 years old
Great
We loved the dolphin experience plus we got to go in with sharks, string rays and manatees. Only downside was the wind was quite strong so we didn’t get to do any water activities at all. Would of been nice to just get in the sea still but this didn’t happen
M
Megan Davies
June 2025
From Royaume-Uni
Traveled as
As a couple
- 12 years old
Excellent
Our guide was amazing and felt very safe with him, the dolphins were absolutely amazing and the staff seem to look after them well too. Was lush being able to swim with dolphins in their natural habitat and the two dolphins we had were called cosmos & Daenerys.
S
Seb 45290
June 2025
From France
Traveled as
With friends
- 19 years old
Poor
Toutes les activités étaient fermés soit disant pour la météo alors qu il faisait 42 degrés, la mer était calme Impossible de fait de kayak ni snorkeling les activités était fermé De plus nous avions un accès VIP on nous a foutue dehors du restaurant Très très dessus Notre correspondant ne veut rien faire, pas de geste commercial Nous avons payer pour aller dans une piscine de 80 cm de profondeur et 1 tour de tyrolienne
L
Linda
May 2025
From Royaume-Uni
Traveled as
As a couple
- 18 years old
Excellent
All went well, had a fantastic time. Tried zip-lining , snorkeling ,swimming with dolphins,shark and feeding manatees,all equipments included and you can purchase pictures almost straight after you been. Very nice view, the colour of the see is amazing.Everything was really organised.Loved every minute of it.
D
Donna
April 2025
From Royaume-Uni
Traveled as
With family
- 23 years old
Excellent
Staff on boat were so friendly and gave loads of info. They made everything run so easy. Our dolphin guide Ritchie was amazing and made our experience so special.
G
Gary Hickman
April 2025
From Royaume-Uni
Traveled as
With family
- 51 years old
Great
Food and drinks at Garrafon Park were bad.
M
Millerman
April 2025
From Royaume-Uni
Traveled as
With family
- 33 years old
Excellent
Really good trip - lots of time in with the dolphins and other animals, and then a good amount of time using the facilities for the other activities
M
Mareike
March 2025
From Allemagne
Traveled as
With friends
- 43 years old
Great
Man muss diese Tour früh beginnen, dann hat man ausreichend Zeit.Der Aufenthalt auf Isla Mujeres ist ein Erlebnis und die Überfahrt mit dem Katamaran auch. Der Aufenthalt im Garrafon Park war uns persönlich zu lange. Die gesamte Tour mit Transfer ist sehr lang ( 14 Stunden)
M
Magma
December 2024
From Pays-Bas
Traveled as
Alone
- 37 years old
Excellent
Gasten laten weten dat je beter iets inneemt als je zee ziek wordt. Zee kan nogal woelig zijn.
S
Skybluethinking
December 2024
From Royaume-Uni
Traveled as
As a couple
- 41 years old
Great
Although individually the 2 places we visited were good the whole day was very rushed. Firstly the dolphins & manatees at dolphin discovery were fabulous but photos were overpriced $140 USD and not good so we left them. We had around 3 1/2 hrs there which was too long. Then onto Garrofon, again 31/2 hrs to get everything done aswell as chill, food was not good, looked like mush in the buffet. Would be better to do one or the other places but not both. Expensive for what felt like a rushed visit.
J
Joris
November 2024
From Pays-Bas
Traveled as
As a couple
- 26 years old
Excellent
eerste keer was geannuleerd wegens te weinig personen voor de excursie, communicatie over annulatie kon beter vanuit organisatie naar Tui en dan naar klant Deze informatie kreeg de Tui Agent daar ter plaatse pas om 10 uur s avonds door en die geven dat dan niet meer door naar de klant(wij) zelf, (omdat ze werken van 8 tot 8) Hierdoor was er geen pickup aan het hotel Ook de foto' van dolfijnen en zipline zijn in een lage kwaliteit doorgestuurd waardoor projecteren op een groot scherm onscherp
M
Martin Wales
November 2024
From Royaume-Uni
Traveled as
As a couple
Great
The boat crew and staff were great throughout, the dolphin session was well coordinated however the activity park experience and food wasn't as expected.
M
Marc
October 2024
From France
Traveled as
With family
- 33 years old
Great
********** organisation en général, gentillesse de notre accompagnateur. Le prix des photos exorbitants pas de possibilité de prendre des photos avec les dauphins.
M
Mags
October 2024
From Royaume-Uni
Traveled as
With friends
- 40 years old
Excellent
The whole day was just amazing from start to finish memories that will last a lifetime
J
James H
September 2024
From Royaume-Uni
Traveled as
As a couple
- 17 years old
Excellent
The service and staff was absolutely amazing. The day itself was just amazing. There wasn't anything that the staff could do better. However, the selection of food wasn't the best, but didn't ruin the day
J
Janet Maxted
September 2024
From Royaume-Uni
Traveled as
As a couple
- 44 years old
Excellent
An amazing day. Very well organised. Fantastic experience with dolphins and manatees in particular. Our guide, catamaran crew and marine guides were all welcoming and great at their job. Highly recommend this trip!
M
Miss Andrea Seville
September 2024
From Royaume-Uni
Traveled as
Alone
- 41 years old
Excellent
I was emotional at how amazing the dolphins were, the whole day was way above what i expected. And the manatees was again amazing. The only thing I didn't like was having to leave.
K
Kristian
September 2024
From Royaume-Uni
Traveled as
With friends
- 20 years old
Excellent
S
Stacey Paterson
August 2024
From Royaume-Uni
Traveled as
With family
- 23 years old
Excellent
Service from start to finish was excellent, would highly recommend. All staff that worked on the boat were amazing, they were helpful, friendly and very accommodating. Highly recommend
C
Cher
August 2024
From Royaume-Uni
Traveled as
With family
- 36 years old
Excellent
All staff were excellent. They ought to be paid more by their employer though, so that they don't need to rely on gratuities from visitors and customers that have already spent a fortune on the cost of the excursion. They should be remunerated fairly by their employer, be recognised fpr their worth as they're the 'face' of the company and that your business can only succeed if they make your customers happy.
J
James C
August 2024
From Royaume-Uni
Traveled as
With family
- 18 years old
Excellent
An excellent day!
L
Louise
August 2024
From Royaume-Uni
Traveled as
With family
- 20 years old
Excellent
We really enjoyed the swimming with dolphins and sharks. It was disappointing that you cannot take photos swimming with the sharks snorkelling as often this doesn’t happen. The tour didn’t provide you with photos of your experience during this.
L
Laura
August 2024
From Royaume-Uni
Traveled as
With family
- 23 years old
Excellent
The dolphin swim was one of the best ones we have done. The mantee experience was amazing too The staff on the catamaran made the trip so fun and were so helpful Would highly recommend
V
Vanessa smith
August 2024
From Royaume-Uni
Traveled as
With family
- 20 years old
Excellent
Excellent trip very organised and fun
D
Darren
August 2024
From Royaume-Uni
Traveled as
With family
- 28 years old
Excellent
From start to finnish this trip was worth every penny. The staff were totally amazing. Can't do enough for you. You are fed as soon as you get on the catamaran with all drinks. You are fed at the park with all drinks. When you move to the other part of the island all food and drinks are provided. There is so much to do. The staff explain everything all along the way, it's an amazing day. Do it and see for your self.
A
Alicia
July 2024
From Royaume-Uni
Traveled as
With family
- 23 years old
Excellent
Magical day. It was well organised and the guide Juan was fab. The manatees, sharks and stingrays were a great addition. Photos are super expensive so don't let them bamboozle you. Stick to your guns. Loved Garrafon Park but whilst this is beautiful there isn't a whole heap to do if you arent keen on snorkelling but the island is beautiful. Great day.
K
KW
July 2024
From Royaume-Uni
Traveled as
With family
- 52 years old
Excellent
The steps into the water are extremely uncomfortable
N
Nathan S
July 2024
From France
Traveled as
As a couple
- 17 years old
Excellent
Expérience exceptionnelle et à vivre absolument ! Tout d'abord, l'accueil du personnel et le trajet vers la Isla Mujeres avec un top catamaran. Ensuite première activité en 5matinée avec les dauphins, au top du top ! Nous avons passé environ 45min avec les dauphins et nous avons pu profiter de plusieurs moments et exercices. Ensuite nous avons pu nourrir les lions de mer et nager avec les requins ! L'après midi dans le parc Garaffon, nous avons pu profiter de l'ensemble des plaisirs. Repas top
D
Drew
July 2024
From Royaume-Uni
Traveled as
With family
- 37 years old
Excellent
Brilliant staff, service and experience. Thank you.
N
Nas
June 2024
From Royaume-Uni
Traveled as
As a couple
- 35 years old
Excellent
It was a perfect day, we felt safe and secure and very wlll looked after
J
Jana & Monika
June 2024
From Royaume-Uni
Traveled as
With family
- 27 years old
Excellent
Very good I’m very happy for the Holiday very good conditions
A
Alex
May 2024
From Royaume-Uni
Traveled as
With family
- 32 years old
Excellent
R
Rachel
May 2024
From Royaume-Uni
Traveled as
With family
- 23 years old
Excellent
Perfect all day out for the full family. Great staff, nothing was to much trouble. The time slots of the full day worked perfectly. I would definitely recommend this trip. The only thing that could make it better would be if there was somewhere to stop and spend ABIT of time at sea, so people could jump off. We felt very safe and in good hands for the full trip.
S
S. Wilson
May 2024
From Royaume-Uni
Traveled as
As a couple
- 39 years old
Excellent
D
Dee
May 2024
From Royaume-Uni
Traveled as
With friends
- 40 years old
Excellent
From start to finish a wonderful day. The time given to swimming with the dolphins was magical, a day never to be forgotten.
L
Lucy
May 2024
From Royaume-Uni
Traveled as
As a couple
- 10 years old
Excellent
Really well organised, friendly guide. Lots of hidden benefits, like we didn’t just swim with dolphins we swam with manatees, nurse sharks and sting rays too. Three chances to eat, once on the boat, once at the dolphins and once at the reef park- all included. The boat was unlimited drinks, as was everywhere else. only downside was due to the weather the snorkelling and kayaking was cancelled. But we still zip lined and there were plenty of pools to swim in. Loved it. Would 100% recommend.
S
SeanP
April 2024
From Royaume-Uni
Traveled as
As a couple
- 41 years old
Great
The VIP area is not what I call VIP and the food is nothing special. It was over £200 each and thought it could be a little more “exclusive” for that kind of money
I
Ian Jackson
March 2024
From Royaume-Uni
Traveled as
As a couple
- 36 years old
Excellent
Perfect day from start to finish Tony our guide for the day made it a total special day big 10/10 to Tony
M
Mervyn & Carole
March 2024
From Royaume-Uni
Traveled as
As a couple
- 53 years old
Excellent
Staff were very attentive and even though my partner could not swim they ensured she felt safe and fully enjoyed the experience.
T
The Pozniak's
March 2024
From Royaume-Uni
Traveled as
As a couple
- 26 years old
Excellent
This excursion was an incredible experience and one that we will never forget. From being collected at our hotel to the dolphins, snorkelling with the sharks and getting to know the manatees we loved every minute. The food at the park afterwards was delicious and we had so much fun on the zip wire. Excellent value for money and would definitely recommend!
T
Toddy
March 2024
From Royaume-Uni
Traveled as
With family
- 36 years old
Great
Considering a 6.40am pick up food and drink provided was limited and of poor quality.
E
Engin Eren
February 2024
From Allemagne
Traveled as
With family
- 14 years old
Excellent
Also ein großes Lob an TUI das sie so einen Reiseführer wie Antonio haben super freundlich super nett und sehr sehr zuvorkommend wirklich danke danke danke! Die Schiffs Besatzung war auch super Freundlich und das Frühstücks Buffet war lecker. Wir waren mit 2 Kinder an Board (2&6 Jahre + Kinderwagen) war überhaupt kein Problem weder für die anderen Gäste noch für die Besatzung. Auf der Insel hat auch alles super toll geklappt also danke nochmals für das tolle Abenteuer. Lg aus Wien/Österreich
A
Ad
February 2024
From Suède
Traveled as
As a couple
Excellent
Zipline inbromsning inte säkert men en trevlig upplevelse. Delfinupplevelsen var fantastisk med en mycket trevlig och rolig guide. Värdelös frukost på viploungen.
S
Sarah Handley
November 2023
From Royaume-Uni
Traveled as
As a couple
- 34 years old
Excellent
We had an amazing day all round, sadly the weather wasn’t on our side and we were unable to do snorkelling and kayaking although snorkelling did go ahead just as we were about to leave. Nevertheless, fantastic day, our guide Juan was fabulous.
M
mlovinglioness
September 2023
From Royaume-Uni
Traveled as
As a couple
- 28 years old
Excellent
J
Jamie
August 2023
From Royaume-Uni
Traveled as
With family
- 24 years old
Great
The whole trip was managed very well. At each handover point we were given clear instructions when and where to be. Removing the occasional worry when taking trips like this. The main negative point is the restriction on taking photos. The ones you can purchase do capture the experience but are over priced and could be better quality.
A
Abbie Williams
April 2023
From Royaume-Uni
Traveled as
With family
- 13 years old
Excellent
We did this tour yesterday and it exceeded all of our expectations from start to finish the whole day was incredible... when they said all inclusive they meant it both on and off the catamaran food and drink was free all day !! Swimming with the dolphins was fantastic and brought tears to my eyes when my 8 year old was flying through the air on 2 dolphins noses, we had a brilliant morning at discovery cove and an amazing afternoon ziplining and snorkeling at garrafon Park Highly recommend ??
C
Cheryl Marshall
April 2023
From Royaume-Uni
Traveled as
With family
- 34 years old
Excellent
Very well organised and looked after. Not many loungers in the shade at the beach…..would have been nice to have had some allocated for Tui
B
Bob
November 2022
From Royaume-Uni
Traveled as
As a couple
- 36 years old
Great
It's an expensive experience with the photo package you purchase separately. Don't use the photographer on the boat you get one on the island, we refused his service and for some strange reason he wasn't on the return trip. Like I said it's expensive but worth it, It can be a long day and the minibus transfer can take up to 90 minutes depending on your hotel location.
A
Adam L
August 2022
From Royaume-Uni
Traveled as
With family
- 19 years old
Great
The trip was unbelievable, we have a 6 and 7-year-old and were told the 6-year-old could do all the activities with the dolphins however when we were in the water the guide decided he wasn't tall enough and they had a height restriction. This was not told to us before we booked and would have changed our plans for the day. The main dolphin trainer did however give my son a different experience with a belly ride on the dolphin which was great! However, people need to be made aware of the height
E
EmEvs
August 2022
From Royaume-Uni
Traveled as
With family
- 19 years old
Excellent
This experience was more than what we hoped for. The staff conducting the tour were faultless, from start to finish they made sure everybody was happy and wanting for nothing. This trip made our holiday. The only thing that Tui could improve is their communication. I sent 3 emails prior to departure, confirming details of this trip, plus 3 messages on the tui app once on holiday. Arrangements were only finalised the day before we left which was stressful! Trip amazing, Tui- do better!
Y
Yves Peeters
July 2022
From Pays-Bas
Traveled as
With friends
- 30 years old
Excellent
Interactie met de dolfijnen en zeekoe was een unieke belevening. Daarna het snorkelen en de zipline boven zee waren ook super. Zeer vriendelijke en dienstige begeleiding die zeer duidelijke info geven over de verschillende activiteiten. Het personeel ter plaatse was minder vriendelijk en gastvrij. Een dag volop leuke dingen, een top excursie voor jong en oud.
R
Robin Millard
July 2022
From Royaume-Uni
Traveled as
With family
- 23 years old
Great
Great experience however should be more up front about extortionate additional costs for photography. Unable to take your own photographs leaving no choice other than to pay for the photography or have no photographs on the main parts of the experience.
N
Natalie
July 2022
From Pays-Bas
Traveled as
With family
- 32 years old
Excellent
Super dag! Toffe sfeer op catamaran, ervaring met dolfijnen was ongelooflijk en duurde heel lang. Eerst kennismaking en strelen, dan foto’s waar ze je een kusje geven,… daarna duwen ze je voort op een board en tot slot via de voeten, je bent superman in het water! Ook het eten geven van de zeekoeien was bijzonder. Garrafon ook heel leuk: snorkelen, zipline en kajak inbegrepen. Gratis lunch in viprestaurant is aanrader. Lekkere gegrilde scampi’s, zalm of steak!
A
Adam
January 2022
From Royaume-Uni
Traveled as
As a couple
Great
Overall service and trip were excellent. Food onboard and at dolphin experience a little basic and guide could have explained what was available and included in our package at both locations a little better but overall excellent
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