Poor
We didn't even manage to find the boat. The meeting point was in front of the i love kos sign, which was by about 7 private boats. no tui rep there, no signs to indicate what boat it was, no signs on any boats to say it was the half day cruise, had to call customer services and by the time she came back to us with what boat it was it'd left the harbour. Very messy and unclear and no information on the voucher of what boat to get. waste of time and money